23
eNPS Score
Q&A With Frontpoint Employees
Frontpoint employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Frontpoint
Frontpoint has the WORST customer service of any providers I have ever used. Stop the theft. Provide customers the decency of picking up the phone when they have MOVED and need to cancel. Billing should be able to process that.. You know what you are doing... Shame on you.
Amazing. Company is doing everything it can for its customers and employees
Received honest answers to my questions.
Their genuine care in your growth and development.
There are minor "tweeks" that could be revisited,but overall it is a decent place to work.
Q&A With Frontpoint Employees
IDX: 25 TOT: 33
How are the managers at Frontpoint?
Frontpoint employees rate their manager an A+ or 91/100 and the majority believe their manager truly cares about them as a person. Most of the employees (100%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at Frontpoint?
Frontpoint employees rates their pay and overall compensation a C or 64/100. 63% of employees believe they are paid fairly and 100% of employees get raises every year.
How's career growth and advancement at Frontpoint?
67% of the same employees also feel like Frontpoint is invested in their career growth. On average, majority of employees have a mentor to help them navigate their career at Frontpoint.
Curious about what work's like at Frontpoint?
Anonymously Ask Frontpoint Employees Any Question
Should I work at Frontpoint?
56% of Frontpoint employees would encourage their friends to become coworkers, whereas 11% are neutral and 33% would not recommend working at Frontpoint to their friends.
| 56% | Promoters |
|---|---|
| 11% | Passive |
| 33% | Detractors |
