Frontpoint Employee Reviews
Out of 44 Frontpoint employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping Frontpoint improve their work culture.
What does the leadership team need to get better at?
Creating a better attendance policy. You must use PTO for all attendance infractions (ie. being 5 min. late). This pto must also be earned first. Some of the information use by the customer care is not organized and easily available.
Why do you feel undervalued and what would make you feel better about your compensation?
The policy is vague when presented to staff. You have to ask questions in order to get the real policy. It would be nice to have all of the information initially in order to make an informed decision. In addition, the PTO must be earned first and used at all times even if you are late 1 minute.
Improved benefits like being more flexible with leave availability (taking more than 5 days negative), having STD option, better options around holiday time, work from home options, etc.
What do your coworkers need to improve and how could you work together better?
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What needs to change to make the company culture better?
More Happy Hours, and a ping pong table
What would you improve about your company's interview process?
Nothing really - it's pretty straightforward with constant communication so everybody knows what the current status is.
What's going wrong and how can it be improved?
The tone at the top is somewhat disheartening. Priorities change all the time so its hard to know where our focus should be. A more consistent and organized form of general communication throughout the company would be nice to see.
What would you most like to see improved at your company?
Provide equity to senior leaders.
Work hard party hard culture
clearer communication about company direction.