FSA Federal Employee Reviews | Comparably
FSA Federal Claimed Company
Our mission is to serve the public good by providing unwavering support to law enforcement agencies as they work to ensure safety and justice in our communities. We are equally dedicated to fostering a nurturing, inclusive, and empowering environment for our employees, recognizing that their well-being is fundamental to achieving our shared purpose. Through collaboration, integrity, and compassion, we strive to make a meaningful difference in the lives of those we serve and those who serve alongside us. Headquartered in Herndon, Virginia, we have more than 1000 employees in over 490 locations nationwide, including Guam, Virgin Islands, and Puerto Rico. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
662
TOTAL
RATINGS
19183

FSA Federal Employee Reviews

Out of 4467 FSA Federal employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping FSA Federal improve their work culture.

What do you like best about the leadership team?

Leadership Reviews

They put a lot of value in their employees.

Posted a day ago

Forward planning to ensure they secured the contract renewal.

Posted 2 days ago

Good communication, adequate training and updates.

Posted 2 days ago

They provide support when needed.

Posted 2 days ago

Communication and engaging with employees

Posted 2 days ago

What does the leadership team need to get better at?

Leadership Reviews

We need raises. Employees who want to work should be acknowledged. Leadership should know what our job entails so they can be better leaders. FSA does not seem to care about employees and the skills they have. Leadership is not engaged with employees.

Posted a day ago

The leadership team should send someone to SEE exactly what I do in my daily job so they can make better choices for training and upward movement in the company. They are out of touch with the employees in the field offices

Posted 2 days ago

I have little to no contact with leadership team. As a contractor we are on an island with no contact from the "headquarters" unless they need something from us.

Posted 5 days ago

Mentorship, communication, consistency, accountability, employee development, and psychological safety.

Posted 13 days ago

I have been forced to do government paralegal work for 21 years in my district and when FSA found out, they blamed me and did not stand up to the district to have me paid for doing the extra work. They were only concerned about my supervisor keeping her job since they threatened to fire us both.

Posted 14 days ago

What is the best part about your compensation package?

Compensation Reviews

I don't use the health insurance. I cannot comment.

Posted a day ago

The pay and benefits are very competitive.

Posted a day ago

Company match to 401(k) contributions

Posted 2 days ago

Health Insurance, and ability to get time off

Posted 2 days ago

I like the 401k option.

Posted 2 days ago

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I feel that if my supervisor and upper management had a better idea of my actual job duties, they would adjust my compensation as well as understanding that I live in one of the most expensive states in the country.

Posted 2 days ago

I don't necessarily feel undervalued. Cost of living is extremely high and having student loans doesn't match compensation

Posted 2 days ago

More money and more opportunities to travel

Posted 2 days ago

the work i'm doing and what others are not.

Posted 5 days ago

Less micromanaging, pay increases to afford cost of living increases.

Posted 5 days ago

What are some of the best things about your team?

Team Reviews

They are always willing to go the extra mile to get things done.

Posted a day ago

All work together to accomplish the goal. Will step up and help each other if necessary.

Posted 2 days ago

They understand their roles, and how to do their tasks

Posted 2 days ago

My team is very helpful when I have questions.

Posted 2 days ago

We work well as a team

Posted 2 days ago

What do your coworkers need to improve and how could you work together better?

Team Reviews

We work well together, there just isn't any interaction socially.

Posted a day ago

My coworker needs improvement on taking advice, constructive criticisms, and help when offered. Although she is a nice person anytime it comes to corrections or feedback from anyone in our office she gets slightly aggressive and defensive.

Posted 15 days ago

It depends on which co workers. I get along with everyone and like every one, but because if our lack of training, the knowledge between us is lacking and causes confusion and inconsistencies.

Coworkers need to improve boundaries and friendliness.

Be more responsible and do better work.

What is most positive about the culture and environment at your company?

Environment Reviews

Everyone I have ever talked to have been helpful and friendly.

Posted a day ago

We all support each other in our department.

Posted 2 days ago

Co- works and clients are understanding and professional in their conduct

Posted 2 days ago

The environment is friendly and helpful.

Posted 2 days ago

Engaging with employees is key.

Posted 2 days ago

What needs to change to make the company culture better?

Environment Reviews

If FSA wants to attract quality employees, it needs to acknowledge employees for their skills, motivation, and job accomplishments. Merit-based raises should be a thing. The employee reviews are a joke because it doesn't matter what the supervisor writes, nothing will translate to the employee.

Posted a day ago

Be more invested in the employees by giving at a minimum a cost of living increase and make training available that would actually benefit the employees who want to move up in the company and make it possible for them to support the customer on other levels besides just asset forfeiture

Posted 2 days ago

Leadership should foster a culture of trust, accountability, and mutual respect rather than feeling micromanaged or unsupported. Fair compensation, opportunities for growth and constructive feedback. Most importantly, leadership should lead by example.

Posted 13 days ago

More leave or the ability to take leave without getting paid.

Posted 15 days ago

Treat everyone the same and no favoritism

Posted 15 days ago

What did you like most about the interview process?

Interviews Reviews

I asked a lot of question and asked for a follow up interview to make sure I understood the role and they were patient and understanding in the fact that I also want to make sure this was a good fit.

The entire process was efficient and quick, with no gaps in between interviews.

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of FSA Federal yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

My teammates positive attitude everyday.

Posted a day ago

Being busy and feeling a sense of accomplishment.

Posted 2 days ago

implementing systems that keep work load manageable for the customer.

Posted 2 days ago

It has a friendly vibe.

Posted 2 days ago

Goal is to assist with getting my work done in a timely matter

Posted 2 days ago

What's going wrong and how can it be improved?

Outlook Reviews

Care about employees who want to work. Acknowledge employee's skill and accomplishments in the job.

Posted a day ago

There are too many things going wrong to list in 300 words. Overall there is just such a disconnect between the organization that I work for as well as the customer where I am. No one seems to care or acknowledge my presence.

Posted 2 days ago

One area that could be improved is consistency in communication, processes, and expectations across teams and leadership. At times, changes or updates are not communicated as consistently or timely as they could be, which can create confusion and impact productivity.

Posted 5 days ago

Gov should not have so much control over us and our schedules and every move we make. All flexibility has been removed, accommodations are commonly denied, and morale is the lowest it's ever been. Most people want out but job market is terrible.

Posted 5 days ago

Inconsistent leadership. Micromanagement. Leadership not leading by example. Inconsistent communication.

Posted 13 days ago

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of FSA Federal yet.
Be the first to contribute a review.

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of FSA Federal yet.
Be the first to contribute a review.

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