FSA Federal Employee Reviews
Out of 3797 FSA Federal employee reviews, 91% were positive. The remaining 9% were constructive reviews with the goal of helping FSA Federal improve their work culture.
Briefly describe your overall experience at your company
The vision and direction are clear, marking it easy to work for FSA.
Posted 5 days ago
What do you like best about the leadership team?
They communicate well and always on top for every update/new things for the company.
Posted 8 hours ago
Mr. Douglas’ leadership and professionalism have been the main inspirations for a great and effective team. Our great
Posted 2 days ago
The team is professional and personal.
Posted 5 days ago
Very helpful. They maintain an open door policy for any questions and concerns.
Posted 5 days ago
They actually care about employees
Posted 6 days ago
What does the leadership team need to get better at?
Leadership should be fair, respectful, and employee-focused. Pay employees when company closures—not employee choices—cause missed work. Improve he
Posted 22 days ago
Training, leadership, paying a better wage and better PTO. There's no room to grow. No bonuses offered in the last two years, not even a cost of living increase. Training is almost non existent. When I ask my supervisor for help, I've been told to wing it.
The pay needs to be competitive.
FSA doesn't always stick up to the client and adhere to our issues and concerns
Less Micromanaging and more autonomy
What is the best part about your compensation package?
Everything that they offer. All the benefits.
Posted 8 hours ago
We have a good healthcare package.
Posted 5 days ago
The health, vision and dental care packages.
Posted 5 days ago
There are a lot of company paid courses and trainings where you further your professional development and can receive bonuses for completing and passing courses/tests.
Posted 6 days ago
The Fidelity 401K provided. I was not aware as a Part Time employee that it was available to me.
Posted 11 days ago
Why do you feel undervalued and what would make you feel better about your compensation?
FSA needs to bring up the salary to the current livable standards. And takes better care of employees to retain them long term
Posted 2 days ago
Paid at the GS-9 to GS-11 level, with years of past experience, when similar government positions in my office start at GS-12 and include substantially more annual and sick leave.
Posted 8 days ago
it is not your fault. It is just the position. Not big deal
Posted 16 days ago
I know that the work I'm doing could be compensated at a higher rate but the contract structure prevents that from happening
Posted 16 days ago
The raises are extremely insignificant or non existent. Our benefits get worse every year and cost more. You essentially are making less every year instead of more.
Posted 21 days ago
What are some of the best things about your team?
Communicate well and provide assistance for some technical difficulties and or work related.
Posted 8 hours ago
Professionalism and willingness to cooperate as a team.
Posted 2 days ago
We work together as a team to complete the mission.
Posted 5 days ago
Everyone is knowledgeable and always eager to help others.
Posted 5 days ago
We all work hard to complete the mission of the company and the office we work for. We get along, work together, and we do a great job.
Posted 6 days ago
What do your coworkers need to improve and how could you work together better?
It depends on which co workers. I get along with everyone and like every one, but because if our lack of training, the knowledge between us is lacking and causes confusion and inconsistencies.
Coworkers need to improve boundaries and friendliness.
Be more responsible and do better work.
I'm not their supervisor so am hesitant to answer this.
I do not have many co workers where I am located
What is most positive about the culture and environment at your company?
Despite of different culture, the environment is always full of positive atmosphere, learning new things and inspiring.
Posted 8 hours ago
The mission for a better community
Posted 2 days ago
We support each other as a team.
Posted 5 days ago
There is respect shown at every level of the company. I feel comfortable speaking with my supervisor as well as my coworkers.
Posted 5 days ago
The comradery in my unit.
Posted 6 days ago
What needs to change to make the company culture better?
Better understanding of what each of the REA's, DA's and supervisors do on a daily basis. That would help the company gear their training and benefits to better suit their employees. Providing more opportunities for growth and advancement would be extremely helpful. Allowing employees to thrive.
I think we should be allowed to work from home atleast 1 day a week. We dont get the benefits of being a federal employee, why should we get the disadvantages?
its just a hard time with the government now there are no other FSA employees on my floor or near me
Should be better training for new employees to prepare them for the job that we are doing.
they need to have some balls and give the hourly worker more better raise if they want to keep employee from leaving this company. need better wage raise and compensation. need better wage raise and compensation.
What did you like most about the interview process?
I asked a lot of question and asked for a follow up interview to make sure I understood the role and they were patient and understanding in the fact that I also want to make sure this was a good fit.
The entire process was efficient and quick, with no gaps in between interviews.
What would you improve about your company's interview process?
There aren't any Interviews reviews of FSA Federal yet.
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What makes you most happy at work?
Knowing I have a job. The fact that the work itself/nature of the job is challenging and you learn from it.
Posted 8 hours ago
Having a good team to collaborate with
Posted 2 days ago
To support the mission for the government.
Posted 5 days ago
Knowing that my work within FSA has an impact in my district/state.
Posted 5 days ago
Working with my current team.
Posted 6 days ago
What's going wrong and how can it be improved?
Your employees are your biggest asset. You need to provide raises on a regular basis. You need to pay senior employees more than those that just started the job. You need to reward those that stay with t he company and have a wealth of knowledge. Benefits cost more, pay stays the same.
Posted 21 days ago
More opportunities to grow and learn. Diversify positions so we can help the customers with more. Better pay and cost of living increases annually. Better understanding of each office and the needs for the customers so the REA's can be better equipped to help. Provide motivation to do better.
Management could be more supportive &knowledgeable. I'd like better training and the ability to do my job without being insanely micromanaged. Everything I do is reworked by 4 additional people. How's that efficient? I'd like to have more vacation time off and not be forced to take it for closure.
FSA should really consider letting employees telework again
FSA and the customer could value our work more. More incentives and pay could be offered
What do you like best about your company?
There aren't any Outlook reviews of FSA Federal yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of FSA Federal yet.
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