FSA Federal Employee Reviews | Comparably
FSA Federal Claimed Company
Our mission is to serve the public good by providing unwavering support to law enforcement agencies as they work to ensure safety and justice in our communities. We are equally dedicated to fostering a nurturing, inclusive, and empowering environment for our employees, recognizing that their well-being is fundamental to achieving our shared purpose. Through collaboration, integrity, and compassion, we strive to make a meaningful difference in the lives of those we serve and those who serve alongside us. Headquartered in Herndon, Virginia, we have more than 1000 employees in over 490 locations nationwide, including Guam, Virgin Islands, and Puerto Rico. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
546
TOTAL
RATINGS
15820

FSA Federal Employee Reviews

Out of 3749 FSA Federal employee reviews, 91% were positive. The remaining 9% were constructive reviews with the goal of helping FSA Federal improve their work culture.

What do you like best about the leadership team?

Leadership Reviews

Communication and sharing our strategy and logistics

Posted 15 hours ago

They seem to be responsive and committed to keeping employees informed

Posted 16 hours ago

They are professional and effective

Posted a day ago

They are willing to teach you and help you grow.

Posted a day ago

I really appreciate how they make an effort to come all the way to our office to celebrate our achievements with us in person. It really shows they care.

Posted 4 days ago

What does the leadership team need to get better at?

Leadership Reviews

Leadership should be fair, respectful, and employee-focused. Pay employees when company closures—not employee choices—cause missed work. Improve he

Posted 7 days ago

Training, leadership, paying a better wage and better PTO. There's no room to grow. No bonuses offered in the last two years, not even a cost of living increase. Training is almost non existent. When I ask my supervisor for help, I've been told to wing it.

The pay needs to be competitive.

FSA doesn't always stick up to the client and adhere to our issues and concerns

Less Micromanaging and more autonomy

What is the best part about your compensation package?

Compensation Reviews

It is negotiable based on experience

Posted 16 hours ago

The pay i receive is great.

Posted a day ago

The best part of our package is our wide selection of different options, both for coverage and for investments.

Posted 4 days ago

Security, Flexibility, Accountability and Stability

Posted 4 days ago

Probabky the 401 k matvh

Posted 6 days ago

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

The raises are extremely insignificant or non existent. Our benefits get worse every year and cost more. You essentially are making less every year instead of more.

Posted 6 days ago

I feel I'm not being train correctly, my manager/supervisor just tell me what I need to do to do the basic daily things but doesn't explain why or how we do things or how to search for things. Not sure if it's a control thing on her part.

Posted 6 days ago

I have received exceeds expectations on my assessments and our district was ranked number one for our size in Asset Forfeiture in the country and FSA was made aware of this accomplishment, but I have not received a baseline or merit increase for 2 years. Sure makes me feel undervalued by FSA.

Posted 6 days ago

With the expense of medical a higher hourly rate would be helpful

Posted 7 days ago

We come to work, do our work, and management shows very little gratitude. We get more attitude thsn gratitude. More push back for why we can't get raises anx things rather than advocating for us. Lack of empathy or compassion from management.

Posted 7 days ago

What are some of the best things about your team?

Team Reviews

Easy to speak with when I have questions.

Posted a day ago

The best part of our team is that everyone is very kind. No one is shamed for asking questions and everyone is willing to help each other. We are a real team, not just coworkers.

Posted 4 days ago

They help each other instead of competing against each other.

Posted 4 days ago

Very wonderful group of people on my team

Posted 5 days ago

Everone here is super nice and reapwctful

Posted 6 days ago

What do your coworkers need to improve and how could you work together better?

Team Reviews

It depends on which co workers. I get along with everyone and like every one, but because if our lack of training, the knowledge between us is lacking and causes confusion and inconsistencies.

Coworkers need to improve boundaries and friendliness.

Be more responsible and do better work.

I'm not their supervisor so am hesitant to answer this.

I do not have many co workers where I am located

What is most positive about the culture and environment at your company?

Environment Reviews

Flexibility and management style fits me

Posted 15 hours ago

Direct access to my manager.

Posted 16 hours ago

I believe in our customer's mission as well, I feel like there is a way for me to contribute too even though I'm not a federal employee.

Posted a day ago

I always feel like the team has each others back.

Posted a day ago

The respect amount people from different backgrounds, points of view and similarities within the law enforcement mission

Posted 4 days ago

What needs to change to make the company culture better?

Environment Reviews

Better understanding of what each of the REA's, DA's and supervisors do on a daily basis. That would help the company gear their training and benefits to better suit their employees. Providing more opportunities for growth and advancement would be extremely helpful. Allowing employees to thrive.

I think we should be allowed to work from home atleast 1 day a week. We dont get the benefits of being a federal employee, why should we get the disadvantages?

its just a hard time with the government now there are no other FSA employees on my floor or near me

Should be better training for new employees to prepare them for the job that we are doing.

they need to have some balls and give the hourly worker more better raise if they want to keep employee from leaving this company. need better wage raise and compensation. need better wage raise and compensation.

What did you like most about the interview process?

Interviews Reviews

I asked a lot of question and asked for a follow up interview to make sure I understood the role and they were patient and understanding in the fact that I also want to make sure this was a good fit.

The entire process was efficient and quick, with no gaps in between interviews.

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of FSA Federal yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

Watching my team grow and be successful

Posted a day ago

Not being micromanaged but being allowed to get my work done at my pace.

Posted a day ago

I am happy that my peers feel comfortable and trust me enough to seek me out for help when they need it. It helps me feel useful and gives me confidence that I am staying on top of my job.

Posted 4 days ago

Being ready to serve whoever that needs help

Posted 4 days ago

Desire to please the customer and working relationship with coworkers!

Posted 5 days ago

What's going wrong and how can it be improved?

Outlook Reviews

Your employees are your biggest asset. You need to provide raises on a regular basis. You need to pay senior employees more than those that just started the job. You need to reward those that stay with t he company and have a wealth of knowledge. Benefits cost more, pay stays the same.

Posted 6 days ago

More opportunities to grow and learn. Diversify positions so we can help the customers with more. Better pay and cost of living increases annually. Better understanding of each office and the needs for the customers so the REA's can be better equipped to help. Provide motivation to do better.

Management could be more supportive &knowledgeable. I'd like better training and the ability to do my job without being insanely micromanaged. Everything I do is reworked by 4 additional people. How's that efficient? I'd like to have more vacation time off and not be forced to take it for closure.

FSA should really consider letting employees telework again

FSA and the customer could value our work more. More incentives and pay could be offered

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of FSA Federal yet.
Be the first to contribute a review.

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of FSA Federal yet.
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