FSA Federal Employee Reviews
Out of 3588 FSA Federal employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping FSA Federal improve their work culture.
Briefly describe your overall experience at your company
I have truly loved working at FSA. I look forward to working each day.
Posted 16 days ago
What do you like best about the leadership team?
I think they want to help, but they really lack knowing what the job I do actually is so they fail to completely understand what is needed.
Posted 2 days ago
They make it clear that they are in your corner and are not afraid to back you up or push back when something isn't right.
Posted 12 days ago
The try of support when requested
Posted 15 days ago
They seem to actually care and are responsive.
Posted 16 days ago
My Agency Manager supports me and has advocated the best she can for me.
Posted 16 days ago
What does the leadership team need to get better at?
Training, leadership, paying a better wage and better PTO. There's no room to grow. No bonuses offered in the last two years, not even a cost of living increase. Training is almost non existent. When I ask my supervisor for help, I've been told to wing it.
Posted 15 days ago
The pay needs to be competitive.
FSA doesn't always stick up to the client and adhere to our issues and concerns
Less Micromanaging and more autonomy
Advocating for their employees to the customer
What is the best part about your compensation package?
The pay is a big part because I feel that I am compensated well for what I do. I also like training and education reimbursement, including certifications.
Posted 12 days ago
The Roth Match - investments
Posted 15 days ago
PTO and Insurance benefits that include family members.
Posted 16 days ago
Thete is nothing ovetly special. The check is always timely.
Posted 17 days ago
FSA offers very good training opportunities, and the salary is equal to other similar companies.
Posted 17 days ago
Why do you feel undervalued and what would make you feel better about your compensation?
I have done research on other positions that are similar to mine, and they start out at $100k. I have 5 years of experience as a supervisor and even though I have earned praise and a raise in the last year, I still feel as if I could earn more.
Posted 2 days ago
There has been no bonuses offered the last 2 years. No raise of any kind, including a cost of living increase. We're only offered 2 weeks vacation, which is poor, but yet also forced to take that time when the office closes early or shuts down.
Posted 15 days ago
I don't feel undervalued necessarily, just underpaid. My wage is below the average for my profession and below average comparing it to a similar federal position.
Posted 16 days ago
While I value the compensation overall, I sometimes feel the role expectations expand in practice beyond what is reflected in pay structure. The work often involves urgent, time-sensitive problem-solving and availability outside standard hours, which can feel like it exceeds the baseline scope.
Posted 16 days ago
Either better compensation. If you live in Maryland or Virginia, you should be paid as much as a person in DC. If that cannot happen, then other benefits like wellness hours could be offered.
Posted 16 days ago
What are some of the best things about your team?
They are loyal and trustworthy. All are hard workers and respectful of one another and the customer. I am grateful to them and without them I would not be here today.
Posted 2 days ago
Everyone is professional and competent. They are willing to help guide others who may have less experience or need help. Everyone is willing to help.
Posted 12 days ago
Willingness to work with each other.
Posted 15 days ago
How nice and helpful everyone is! I always look forward to chatting with colleagues.
Posted 16 days ago
Communication - Respect - Team is willing to assist each other
Posted 16 days ago
What do your coworkers need to improve and how could you work together better?
It depends on which co workers. I get along with everyone and like every one, but because if our lack of training, the knowledge between us is lacking and causes confusion and inconsistencies.
Posted 15 days ago
Coworkers need to improve boundaries and friendliness.
Be more responsible and do better work.
I'm not their supervisor so am hesitant to answer this.
I do not have many co workers where I am located
What is most positive about the culture and environment at your company?
They cultivate and promote continued learning, which is essential.
Posted 12 days ago
I don't know what to put here. I rarely hear from management or the company.
Posted 15 days ago
Teamwork, expertise, and follow though
Posted 15 days ago
The inclusivity and positive environment.
Posted 16 days ago
Learning opportunities for employees have been excellent
Posted 16 days ago
What needs to change to make the company culture better?
Better understanding of what each of the REA's, DA's and supervisors do on a daily basis. That would help the company gear their training and benefits to better suit their employees. Providing more opportunities for growth and advancement would be extremely helpful. Allowing employees to thrive.
Posted 2 days ago
I think we should be allowed to work from home atleast 1 day a week. We dont get the benefits of being a federal employee, why should we get the disadvantages?
its just a hard time with the government now there are no other FSA employees on my floor or near me
Should be better training for new employees to prepare them for the job that we are doing.
they need to have some balls and give the hourly worker more better raise if they want to keep employee from leaving this company. need better wage raise and compensation. need better wage raise and compensation.
What did you like most about the interview process?
I asked a lot of question and asked for a follow up interview to make sure I understood the role and they were patient and understanding in the fact that I also want to make sure this was a good fit.
The entire process was efficient and quick, with no gaps in between interviews.
What would you improve about your company's interview process?
There aren't any Interviews reviews of FSA Federal yet.
Be the first to contribute a review.
What makes you most happy at work?
Low stress days when I am able to complete more work than I receive. Making headway in a position that was and has been backlogged since my first day.
Posted 12 days ago
Pace of work. Staying busy
Posted 15 days ago
I feel good about and enjoy the work I do.
Posted 16 days ago
the mission and like minded people
Posted 16 days ago
Collaborative work environment and assistance from my manager
Posted 16 days ago
What's going wrong and how can it be improved?
More opportunities to grow and learn. Diversify positions so we can help the customers with more. Better pay and cost of living increases annually. Better understanding of each office and the needs for the customers so the REA's can be better equipped to help. Provide motivation to do better.
Posted 2 days ago
Management could be more supportive &knowledgeable. I'd like better training and the ability to do my job without being insanely micromanaged. Everything I do is reworked by 4 additional people. How's that efficient? I'd like to have more vacation time off and not be forced to take it for closure.
Posted 15 days ago
FSA should really consider letting employees telework again
FSA and the customer could value our work more. More incentives and pay could be offered
there is a lack of remote days
What do you like best about your company?
There aren't any Outlook reviews of FSA Federal yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of FSA Federal yet.
Be the first to contribute a review.