FSA Federal Employee Reviews | Comparably
FSA Federal Claimed Company
Our mission is to serve the public good by providing unwavering support to law enforcement agencies as they work to ensure safety and justice in our communities. We are equally dedicated to fostering a nurturing, inclusive, and empowering environment for our employees, recognizing that their well-being is fundamental to achieving our shared purpose. Through collaboration, integrity, and compassion, we strive to make a meaningful difference in the lives of those we serve and those who serve alongside us. Headquartered in Herndon, Virginia, we have more than 1000 employees in over 490 locations nationwide, including Guam, Virgin Islands, and Puerto Rico. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
530
TOTAL
RATINGS
15356

FSA Federal Employee Reviews

Out of 3582 FSA Federal employee reviews, 91% were positive. The remaining 9% were constructive reviews with the goal of helping FSA Federal improve their work culture.

What do you like best about the leadership team?

Leadership Reviews

They make it clear that they are in your corner and are not afraid to back you up or push back when something isn't right.

Posted 10 days ago

The try of support when requested

Posted 13 days ago

They seem to actually care and are responsive.

Posted 13 days ago

My Agency Manager supports me and has advocated the best she can for me.

Posted 14 days ago

Open Door Policy - Effective communication - Clear Goals and communication

Posted 14 days ago

What does the leadership team need to get better at?

Leadership Reviews

Training, leadership, paying a better wage and better PTO. There's no room to grow. No bonuses offered in the last two years, not even a cost of living increase. Training is almost non existent. When I ask my supervisor for help, I've been told to wing it.

Posted 13 days ago

The pay needs to be competitive.

FSA doesn't always stick up to the client and adhere to our issues and concerns

Less Micromanaging and more autonomy

Advocating for their employees to the customer

What is the best part about your compensation package?

Compensation Reviews

The pay is a big part because I feel that I am compensated well for what I do. I also like training and education reimbursement, including certifications.

Posted 10 days ago

The Roth Match - investments

Posted 13 days ago

PTO and Insurance benefits that include family members.

Posted 14 days ago

Thete is nothing ovetly special. The check is always timely.

Posted 15 days ago

FSA offers very good training opportunities, and the salary is equal to other similar companies.

Posted 15 days ago

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

There has been no bonuses offered the last 2 years. No raise of any kind, including a cost of living increase. We're only offered 2 weeks vacation, which is poor, but yet also forced to take that time when the office closes early or shuts down.

Posted 13 days ago

I don't feel undervalued necessarily, just underpaid. My wage is below the average for my profession and below average comparing it to a similar federal position.

Posted 13 days ago

While I value the compensation overall, I sometimes feel the role expectations expand in practice beyond what is reflected in pay structure. The work often involves urgent, time-sensitive problem-solving and availability outside standard hours, which can feel like it exceeds the baseline scope.

Posted 13 days ago

Either better compensation. If you live in Maryland or Virginia, you should be paid as much as a person in DC. If that cannot happen, then other benefits like wellness hours could be offered.

Posted 14 days ago

I feel like the compensation could possibly be increased in accordance to how inflation has become a thing within the last year.

Posted 15 days ago

What are some of the best things about your team?

Team Reviews

Everyone is professional and competent. They are willing to help guide others who may have less experience or need help. Everyone is willing to help.

Posted 10 days ago

Willingness to work with each other.

Posted 13 days ago

How nice and helpful everyone is! I always look forward to chatting with colleagues.

Posted 13 days ago

Communication - Respect - Team is willing to assist each other

Posted 14 days ago

We're really a team. We enjoy working together.

Posted 14 days ago

What do your coworkers need to improve and how could you work together better?

Team Reviews

It depends on which co workers. I get along with everyone and like every one, but because if our lack of training, the knowledge between us is lacking and causes confusion and inconsistencies.

Posted 13 days ago

Coworkers need to improve boundaries and friendliness.

Be more responsible and do better work.

I'm not their supervisor so am hesitant to answer this.

I do not have many co workers where I am located

What is most positive about the culture and environment at your company?

Environment Reviews

They cultivate and promote continued learning, which is essential.

Posted 10 days ago

I don't know what to put here. I rarely hear from management or the company.

Posted 13 days ago

Teamwork, expertise, and follow though

Posted 13 days ago

The inclusivity and positive environment.

Posted 13 days ago

Learning opportunities for employees have been excellent

Posted 14 days ago

What needs to change to make the company culture better?

Environment Reviews

I think we should be allowed to work from home atleast 1 day a week. We dont get the benefits of being a federal employee, why should we get the disadvantages?

its just a hard time with the government now there are no other FSA employees on my floor or near me

Should be better training for new employees to prepare them for the job that we are doing.

they need to have some balls and give the hourly worker more better raise if they want to keep employee from leaving this company. need better wage raise and compensation. need better wage raise and compensation.

Everything. Clear and effective leadership. Enough work to do that is valuable and not mind-numbingly boring. Integration with the government customer. Better benefits.

What did you like most about the interview process?

Interviews Reviews

I asked a lot of question and asked for a follow up interview to make sure I understood the role and they were patient and understanding in the fact that I also want to make sure this was a good fit.

The entire process was efficient and quick, with no gaps in between interviews.

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of FSA Federal yet.
Be the first to contribute a review.

What makes you most happy at work?

Outlook Reviews

Low stress days when I am able to complete more work than I receive. Making headway in a position that was and has been backlogged since my first day.

Posted 10 days ago

Pace of work. Staying busy

Posted 13 days ago

I feel good about and enjoy the work I do.

Posted 13 days ago

the mission and like minded people

Posted 14 days ago

Collaborative work environment and assistance from my manager

Posted 14 days ago

What's going wrong and how can it be improved?

Outlook Reviews

Management could be more supportive &knowledgeable. I'd like better training and the ability to do my job without being insanely micromanaged. Everything I do is reworked by 4 additional people. How's that efficient? I'd like to have more vacation time off and not be forced to take it for closure.

Posted 13 days ago

FSA should really consider letting employees telework again

FSA and the customer could value our work more. More incentives and pay could be offered

there is a lack of remote days

Less Micromanaging and flexible work schedules

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of FSA Federal yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of FSA Federal yet.
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