FSA Federal Employee Reviews | Comparably
FSA Federal Claimed Company
Our mission is to serve the public good by providing unwavering support to law enforcement agencies as they work to ensure safety and justice in our communities. We are equally dedicated to fostering a nurturing, inclusive, and empowering environment for our employees, recognizing that their well-being is fundamental to achieving our shared purpose. Through collaboration, integrity, and compassion, we strive to make a meaningful difference in the lives of those we serve and those who serve alongside us. Headquartered in Herndon, Virginia, we have more than 1000 employees in over 490 locations nationwide, including Guam, Virgin Islands, and Puerto Rico. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
530
TOTAL
RATINGS
15356

FSA Federal Employee Reviews

Out of 3588 FSA Federal employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping FSA Federal improve their work culture.

What does the leadership team need to get better at?

Leadership Reviews

Training, leadership, paying a better wage and better PTO. There's no room to grow. No bonuses offered in the last two years, not even a cost of living increase. Training is almost non existent. When I ask my supervisor for help, I've been told to wing it.

The pay needs to be competitive.

FSA doesn't always stick up to the client and adhere to our issues and concerns

Less Micromanaging and more autonomy

Advocating for their employees to the customer

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I have done research on other positions that are similar to mine, and they start out at $100k. I have 5 years of experience as a supervisor and even though I have earned praise and a raise in the last year, I still feel as if I could earn more.

Posted 17 days ago

There has been no bonuses offered the last 2 years. No raise of any kind, including a cost of living increase. We're only offered 2 weeks vacation, which is poor, but yet also forced to take that time when the office closes early or shuts down.

I don't feel undervalued necessarily, just underpaid. My wage is below the average for my profession and below average comparing it to a similar federal position.

While I value the compensation overall, I sometimes feel the role expectations expand in practice beyond what is reflected in pay structure. The work often involves urgent, time-sensitive problem-solving and availability outside standard hours, which can feel like it exceeds the baseline scope.

Either better compensation. If you live in Maryland or Virginia, you should be paid as much as a person in DC. If that cannot happen, then other benefits like wellness hours could be offered.

What do your coworkers need to improve and how could you work together better?

Team Reviews

It depends on which co workers. I get along with everyone and like every one, but because if our lack of training, the knowledge between us is lacking and causes confusion and inconsistencies.

Coworkers need to improve boundaries and friendliness.

Be more responsible and do better work.

I'm not their supervisor so am hesitant to answer this.

I do not have many co workers where I am located

What needs to change to make the company culture better?

Environment Reviews

Better understanding of what each of the REA's, DA's and supervisors do on a daily basis. That would help the company gear their training and benefits to better suit their employees. Providing more opportunities for growth and advancement would be extremely helpful. Allowing employees to thrive.

Posted 17 days ago

I think we should be allowed to work from home atleast 1 day a week. We dont get the benefits of being a federal employee, why should we get the disadvantages?

its just a hard time with the government now there are no other FSA employees on my floor or near me

Should be better training for new employees to prepare them for the job that we are doing.

they need to have some balls and give the hourly worker more better raise if they want to keep employee from leaving this company. need better wage raise and compensation. need better wage raise and compensation.

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of FSA Federal yet.
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What's going wrong and how can it be improved?

Outlook Reviews

More opportunities to grow and learn. Diversify positions so we can help the customers with more. Better pay and cost of living increases annually. Better understanding of each office and the needs for the customers so the REA's can be better equipped to help. Provide motivation to do better.

Posted 17 days ago

Management could be more supportive &knowledgeable. I'd like better training and the ability to do my job without being insanely micromanaged. Everything I do is reworked by 4 additional people. How's that efficient? I'd like to have more vacation time off and not be forced to take it for closure.

FSA should really consider letting employees telework again

FSA and the customer could value our work more. More incentives and pay could be offered

there is a lack of remote days

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of FSA Federal yet.
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