FSA Federal Employee Reviews | Comparably
FSA Federal Claimed Company
Our mission is to serve the public good by providing unwavering support to law enforcement agencies as they work to ensure safety and justice in our communities. We are equally dedicated to fostering a nurturing, inclusive, and empowering environment for our employees, recognizing that their well-being is fundamental to achieving our shared purpose. Through collaboration, integrity, and compassion, we strive to make a meaningful difference in the lives of those we serve and those who serve alongside us. Headquartered in Herndon, Virginia, we have more than 1000 employees in over 490 locations nationwide, including Guam, Virgin Islands, and Puerto Rico. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
552
TOTAL
RATINGS
15994

FSA Federal Employee Reviews

Out of 3802 FSA Federal employee reviews, 91% were positive. The remaining 9% were constructive reviews with the goal of helping FSA Federal improve their work culture.

What does the leadership team need to get better at?

Leadership Reviews

Leadership should be fair, respectful, and employee-focused. Pay employees when company closures—not employee choices—cause missed work. Improve he

Posted a month ago

Training, leadership, paying a better wage and better PTO. There's no room to grow. No bonuses offered in the last two years, not even a cost of living increase. Training is almost non existent. When I ask my supervisor for help, I've been told to wing it.

The pay needs to be competitive.

FSA doesn't always stick up to the client and adhere to our issues and concerns

Less Micromanaging and more autonomy

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

FSA needs to bring up the salary to the current livable standards. And takes better care of employees to retain them long term

Posted 7 days ago

Paid at the GS-9 to GS-11 level, with years of past experience, when similar government positions in my office start at GS-12 and include substantially more annual and sick leave.

Posted 12 days ago

it is not your fault. It is just the position. Not big deal

Posted 20 days ago

I know that the work I'm doing could be compensated at a higher rate but the contract structure prevents that from happening

Posted 21 days ago

The raises are extremely insignificant or non existent. Our benefits get worse every year and cost more. You essentially are making less every year instead of more.

Posted a month ago

What do your coworkers need to improve and how could you work together better?

Team Reviews

It depends on which co workers. I get along with everyone and like every one, but because if our lack of training, the knowledge between us is lacking and causes confusion and inconsistencies.

Coworkers need to improve boundaries and friendliness.

Be more responsible and do better work.

I'm not their supervisor so am hesitant to answer this.

I do not have many co workers where I am located

What needs to change to make the company culture better?

Environment Reviews

Better understanding of what each of the REA's, DA's and supervisors do on a daily basis. That would help the company gear their training and benefits to better suit their employees. Providing more opportunities for growth and advancement would be extremely helpful. Allowing employees to thrive.

I think we should be allowed to work from home atleast 1 day a week. We dont get the benefits of being a federal employee, why should we get the disadvantages?

its just a hard time with the government now there are no other FSA employees on my floor or near me

Should be better training for new employees to prepare them for the job that we are doing.

they need to have some balls and give the hourly worker more better raise if they want to keep employee from leaving this company. need better wage raise and compensation. need better wage raise and compensation.

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of FSA Federal yet.
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What's going wrong and how can it be improved?

Outlook Reviews

Your employees are your biggest asset. You need to provide raises on a regular basis. You need to pay senior employees more than those that just started the job. You need to reward those that stay with t he company and have a wealth of knowledge. Benefits cost more, pay stays the same.

Posted a month ago

More opportunities to grow and learn. Diversify positions so we can help the customers with more. Better pay and cost of living increases annually. Better understanding of each office and the needs for the customers so the REA's can be better equipped to help. Provide motivation to do better.

Management could be more supportive &knowledgeable. I'd like better training and the ability to do my job without being insanely micromanaged. Everything I do is reworked by 4 additional people. How's that efficient? I'd like to have more vacation time off and not be forced to take it for closure.

FSA should really consider letting employees telework again

FSA and the customer could value our work more. More incentives and pay could be offered

What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of FSA Federal yet.
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