Gainsight Retention Score | Comparably
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Gainsight Claimed Company
Gainsight, the Customer Success company, offers businesses everything they need to retain customers and drive company growth read more
EMPLOYEE
PARTICIPANTS
135
TOTAL
RATINGS
2042
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Gainsight Retention Score

Gainsight is in the Top 5% of similar sized companies in its ability to retain quality employees. 75% of employees would not leave Gainsight if they were offered a job for more money while 86% are excited to go to work each day. Overall, 80% of Gainsight's employees feel the company is doing what it should to retain them while 20% may be considering new employment. Quality employees are difficult to find which makes retaining them all the more important.

Last updated months ago.

Where This Score Ranks Gainsight's Retention

  • TOP
    5%

    In the Top 5% of 2117 Similar Sized Companies on Comparably

  • TOP
    10%

    In the Top 10% of 944 Nearby Companies in San Francisco

  • 2nd

    2nd place versus 3 competitors rated on Comparably

88
Dec
88
Jan
88
Feb
88
Apr
88
May
A+88 / 100
Jan
Who Ranks Gainsight's Retention the Highest?
Department - HR 99/100
Department - IT 99/100
Department - Sales 97/100
Who Ranks Gainsight's Retention the Lowest?
Department - Customer Success 65/100
Tenure - 1 to 2 Years 74/100
Department - Customer Support 78/100

Gainsight Retention At a Glance

Gainsight's Retention score is rated an "A+" by 135 employees. The category helps understand Gainsight's focus and commitment to retaining employees in their organization.

Over the past three months, Gainsight's Retention score has remained steady at 88/100. Gainsight ranks in 2nd place versus 3 competitors which include Pendo, ChurnZero, and Totango. The HR and IT departments are likely to stay at the company the longest, while the Customer Success and Customer Support departments are likely to have the highest turnaround.

Gainsight's Retention score is in the Top 5% of 2117 similar sized companies (1,001-5,000 Employees) on Comparably. The Company ranks in the Top 10% compared to 944 nearby companies in San Francisco.

Gainsight's Retention Trendline

  • Gainsight88
  • Other Companies in San Francisco
  • Similar Size on Comparably

How Gainsight's Retention Score is Calculated

FILTER RATINGS BY

Results from 135 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
Yes89%
No11%
Do you believe you're paid fairly?
AnswerPercent
Yes96%
No4%
Do you look forward to interacting with your coworkers?
92
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes86%
No14%
Are you typically excited about going to work each day?
AnswerPercent
Every week33%
Once a month42%
Once a quarter25%
Once a year0%
Never0%
How often do you get valuable feedback on how to improve at work?
AnswerPercent
Yes100%
No0%
Do you approve of the job your executive team is doing at your company?
AnswerPercent
Yes80%
No20%
Do Your Company Leaders Do What They Should to Retain You as an Employee?
AnswerPercent
Very Secure22%
Secure Enough44%
Neutral23%
Insecure11%
Very Insecure0%
How secure do you feel your job is at your company?
AnswerPercent
Yes62%
No38%
Do you have a close friend at work?
AnswerPercent
Yes62%
No38%
Would you leave your current job for a 20% raise at a different company?
AnswerPercent
Multiple times a week0%
Once a week24%
Once a month13%
Once a quarter13%
Never50%
How often do you socialize with team members outside of work?
AnswerPercent
Yes12%
No88%
Do you feel burnt out at work?
AnswerPercent
Yes83%
No17%
Are you challenged at work?
AnswerPercent
Yes75%
No25%
Would you turn down a job offer today, for slightly more money?
AnswerPercent
Yes100%
No0%
Are you proud to be a part of your company?

Gainsight's Retention Rank Against Similar Sized Companies on Comparably

TOP
5%

Gainsight ranks in the Top 5% of other companies on Comparably with 1,001-5,000 Employees for Retention Score.

  1. Dairy Farmers of America
    88 / 100
  2. Hormel Foods
    88 / 100
  3. DePuy Synthes
    88 / 100
  4. Gainsight
    88 / 100
  5. Chegg
    87 / 100
  6. GitLab
    87 / 100
  7. Talkdesk
    87 / 100

Gainsight's Retention Rank Against Other Companies Nearby

TOP
10%

Gainsight ranks in the Top 10% of other companies in San Francisco for Retention Score.

  1. Lacework
    88 / 100
  2. Asana
    88 / 100
  3. Gainsight
    88 / 100
  4. Proofpoint
    88 / 100
  5. EAT Club
    88 / 100
  6. Konsus
    88 / 100

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