Gainsight Environment Employee Reviews | Comparably
Gainsight Claimed Company
Gainsight, the Customer Success company, offers businesses everything they need to retain customers and drive company growth read more
EMPLOYEE
PARTICIPANTS
135
TOTAL
RATINGS
2042
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Gainsight Environment Employee Reviews

What is most positive about the culture and environment at your company?

We all believe on what we are doing! Customer success is a fun industry.

Review from Marketing Dept

Everyone is high energy and supportive

They promote a work-life balance ... you can choose to work more if you choose to.

Our Human First Attitude and our core values

Review from HR Dept

Golden Rule means people treat each other well

We are helping other companies succeed and the energy is contagious.

Review from Product Dept

Everything boils down to human first. Even when I'm going through a stressful situation, I know I have support from management and executives because they live our values.

Review from Operations Dept

Diversity and acceptance across the organization

Human first while winning in business

Review from Operations Dept

Human-First is our slogan, success for all is one of our value statements and we live by those

Review from Sales Dept

The CEO's top-down "people first" approach. Many companies use buzzwords like diversity and inclusion. I have no doubt that my company is sincere when promoting these views.

Review from Operations Dept

Gainsight had a great culture!! Plus the company's value of Childlike joy makes working there not just work, but also fun with lots of laughs and making friendships along the way.

Review from HR Dept

Child like joy is one of our values and you can see that come to life by spending a few hours in one of our offices

Review from Operations Dept

Everyone truly lives up to our goal of proving that you can win in business while being human first.

Review from Customer Support Dept

Upbeat and positive environment that treats its employees well

Review from Operations Dept

Humar-first and transparency across the board

Review from Sales Dept

Everyone gets along very well and no one attempts personal success at the sacrifice of others. Everyone is motivated and leadership is focused on positive execution including constructive feedback.

Review from Sales Dept

We stand by our core values

Review from Sales Dept

kind co-workers who make sure to support one another. Great values and purpose.

Review from HR Dept

The culture is human first and I'd say most people really do their best to embody that.

Review from Product Dept

What needs to change to make the company culture better?

There aren't any Environment reviews of Gainsight yet.
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Review Sentiment at Gainsight

98
98%
2
2%

About Gainsight's Environment

A+
82/100

Where This Score Ranks Gainsight's Environment

TOP
5%

In the Top 5% of 2025 similar size companies on Comparably

TOP
5%

In the Top 5% of 738 companies in San Francisco

2nd

2nd place versus 3 competitors rated on Comparably

The environment at Gainsight is considered positive by 97% of employees and regarded as having a “comfortably fast” work pace by 46 employees. Relative to its competitors, Pendo, ChurnZero, and Totango, Gainsight's environment score ranks in 2nd place. This also puts them in the Top 5% of 2025 similar sized companies (1,001-5,000 Employees) on Comparably and Top 5% of 738 companies in San Francisco.

Rate Environment the Highest

  • Department - Engineering
    +6%
  • Department - IT
    +5%
  • Experience - 3 to 6 Years
    +4%

Rate Environment the Lowest

  • Department - Product
    -4%
  • Tenure - 1 to 2 Years
    -3%
  • Experience - Over 10 Years
    -1%

How Gainsight's Environment Score is Calculated

FILTER RATINGS BY

Results from 89 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less7%
849%
1035%
127%
More than 122%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast41%
Comfortably fast52%
Moderate3%
A bit slow3%
Bureaucratic1%
What's the work pace at your company?
AnswerPercent
Positive97%
Negative3%
Is your work environment positive or negative?
AnswerPercent
Yes12%
No88%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes63%
No37%
Do you have a close friend at work?
AnswerPercent
5% or Less50%
5-10%30%
10-25%10%
25-50%10%
50%+0%
What % of the time are you bored at work?
×
Rate your company