96
out of 100
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Gainsight Competitors
Gainsight competitors include Pendo, ChurnZero and Totango. Gainsight ranks 1st in CEO Score on Comparably vs its competitors. See below how Gainsight compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
1st
eNPS Rank
2nd
Gender Rank
2nd
Diversity Rank
1st
Product Quality
2nd
NPS Rank
3rd
Pricing Rank
3rd
Customer Service
2nd
See Gainsight Culture vs Competitors:
- 1st
Pendo90 / 100 - 2nd
Gainsight88 / 100 - 3rd
ChurnZero83 / 100
Gainsight Competitors at a Glance
CEO Ratings Comparison
Gainsight's CEO Score Ranks 1st
124 Employees at Gainsight rate Nick Mehta a 96 out of 100, which ranks them 1st out of Gainsight's competitors. Last rating was months ago.
- 2nd
Todd OlsonPendo93out of 100404 Employees at Pendo rate Todd Olson a 93 out of 100, which ranks them 2nd out of Gainsight's competitors. Last rating was 6 days ago.
- 3rd
You Mon TsangChurnZero86out of 1005 Employees at ChurnZero rate You Mon Tsang a 86 out of 100, which ranks them 3rd out of Gainsight's competitors. Last rating was months ago.
Product Quality Score Comparison
Gainsight Ranks 2nd in Product Quality Score
52 Customers rate Gainsight's Product Quality Score a 4.1/5, which ranks it 2nd against its competitors, below ChurnZero.
NPS Comparison
Gainsight Ranks 3rd in Net Promoter Score
77 Customers rate Gainsight's Net Promoter Score a 43, which ranks it 3rd against its competitors, below Pendo. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Gainsight to a friend?”.
Pricing Score Comparison
Gainsight Ranks 3rd in Pricing Score
43 Customers rate Gainsight's Pricing Score a 4/5, which ranks it 3rd against its competitors, below Pendo.
Customer Service Comparison
Gainsight Ranks 2nd in Customer Service
36 Customers rate Gainsight's Customer Service a 4.2/5, which ranks it 2nd against its competitors, below ChurnZero.
Overall Culture Score Comparison
Gainsight Ranks 2nd in Overall Culture Score
135 Employees rate Gainsight's Overall Culture a 88/100, which ranks it 2nd against its competitors, below Pendo. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Gainsight Ranks 2nd in Employee Net Promoter Score
124 Employees rate Gainsight's Employee Net Promoter Score a 72, which ranks it 2nd against its competitors, below Pendo. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Gainsight to a friend?”.
Gender Score Comparison
Gainsight Ranks 2nd in Gender Score
32 Employees rate Gainsight's Gender Score a 88/100, which ranks it 2nd against its competitors, below Pendo. The Gender Score tracks how positively women rate their experience at Gainsight.
Diversity Score Comparison
Gainsight Ranks 1st in Diversity Score
30 Employees rate Gainsight's Diversity Score a 89/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Gainsight.
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