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Gainsight Competitors

Gainsight competitors include Pendo, ChurnZero and Totango. Gainsight ranks 1st in CEO Score on Comparably vs its competitors. See below how Gainsight compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
1st
eNPS Rank
2nd
Gender Rank
1st
Diversity Rank
2nd
Product Quality
4th
NPS Rank
3rd
Pricing Rank
3rd
Customer Service
2nd

See Gainsight Culture vs Competitors:

Gainsight Competitors at a Glance

Product Quality Score Comparison

Gainsight Ranks 4th in Product Quality Score

37 Customers rate Gainsight's Product Quality Score a 4/5, which ranks it 4th against its competitors, below Totango.

  1. 1st
    ChurnZero
    4.5 / 5
  2. 2nd
    Pendo
    4.2 / 5
  3. 3rd
    Totango
    4.1 / 5
  4. 4th
    Gainsight
    4 / 5
NPS Comparison

Gainsight Ranks 3rd in Net Promoter Score

53 Customers rate Gainsight's Net Promoter Score a 32, which ranks it 3rd against its competitors, below Pendo. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Gainsight to a friend?”.

  1. 1st
    ChurnZero
    78
  2. 2nd
    Pendo
    56
  3. 3rd
    Gainsight
    32
  4. 4th
    Totango
    -9
Pricing Score Comparison

Gainsight Ranks 3rd in Pricing Score

28 Customers rate Gainsight's Pricing Score a 3.9/5, which ranks it 3rd against its competitors, below Pendo.

  1. 1st
    ChurnZero
    4.5 / 5
  2. 2nd
    Pendo
    4.2 / 5
  3. 3rd
    Gainsight
    3.9 / 5
  4. 4th
    Totango
    3.8 / 5
Customer Service Comparison

Gainsight Ranks 2nd in Customer Service

22 Customers rate Gainsight's Customer Service a 4/5, which ranks it 2nd against its competitors, below ChurnZero.

  1. 1st
    ChurnZero
    5 / 5
  2. 2nd
    Gainsight
    4 / 5
  3. 3rd
    Pendo
    3.9 / 5
  4. 4th
    Totango
    3.7 / 5
Overall Culture Score Comparison

Gainsight Ranks 2nd in Overall Culture Score

97 Employees rate Gainsight's Overall Culture a 90/100, which ranks it 2nd against its competitors, below Pendo. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Pendo
    91 / 100
  2. 2nd
    Gainsight
    90 / 100
  3. 3rd
    ChurnZero
    83 / 100
eNPS Comparison

Gainsight Ranks 2nd in Employee Net Promoter Score

90 Employees rate Gainsight's Employee Net Promoter Score a 79, which ranks it 2nd against its competitors, below Pendo. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Gainsight to a friend?”.

  1. 1st
    Pendo
    84
  2. 2nd
    Gainsight
    79
  3. 3rd
    ChurnZero
    0
Gender Score Comparison

Gainsight Ranks 1st in Gender Score

29 Employees rate Gainsight's Gender Score a 90/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at Gainsight.

  1. 1st
    Gainsight
    90 / 100
  2. 2nd
    Pendo
    89 / 100
Diversity Score Comparison

Gainsight Ranks 2nd in Diversity Score

28 Employees rate Gainsight's Diversity Score a 88/100, which ranks it 2nd against its competitors, below Pendo. The Diversity Score tracks how positively diverse employees rate their experience at Gainsight.

  1. 1st
    Pendo
    88 / 100
  2. 2nd
    Gainsight
    88 / 100
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