Genpact Culture | Comparably
Genpact Claimed Company
Genpact is a global professional services firm that makes business transformation real read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
90
TOTAL
RATINGS
1425

Genpact Company Culture

Genpact Culture

This score is derived from employee ratings & reviews
Choice Employer
A
4.5/5

Top Rated Culture Dimensions

Genpact CEO

Top 5%Top 5% of Similar Size Companies on Comparably
NV Tyagarajan Genpact's CEO
NV Tyagarajan
85 /100

Diversity at Genpact

Top 10%Top 10% of Similar Size Companies on Comparably
A

Diverse employees at Genpact have rated Professional Development, Executive Team, and Leadership as the highest categories they have scored

Women at Genpact

Top 15%Top 15% of Similar Size Companies on Comparably
A-

Women at Genpact have rated Professional Development, Leadership, and Executive Team as the highest categories they have scored

Genpact eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 10%Top 10% of Similar Size Companies on Comparably

Recommend to a Friend?

36

Genpact employees are 36% more likely to recommend Genpact as a great place to work

55%Promoters
26%Passives
19%Detractors

Genpact Company News

Working at Genpact

Working at Genpact is rated highly by 90 employees, across various culture dimensions. Genpact employees are most satisfied about CEO Rating, Executive Team, and Leadership categories, putting Genpact’s culture in the Top 10% compared to similar sized companies on Comparably and in the Top 20% compared to other companies in New York. See below in detail how working at Genpact was rated by employees.

Overall Company Culture at Genpact

A

Overall Company Culture at Genpact is rated A

Last updated months ago

Top
10%

Genpact ranks in the Top 10% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 90 Employees

View Results
0
20
40
60
80
100
Marketing
84
Marketing84
Engineering
77
Engineering77
Finance
73
Finance73
Customer Support
69
Customer Support69
Operations
69
Operations69

Genpact Employee Reviews

Out of 204 Genpact employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping Genpact improve their work culture.

80%
20%
Positive Reviews80%
Constructive Feedback20%

Positive Reviews From Genpact Employees

  • What do you like best about your company?
    culture, ethical, compensation, employee satisfaction
  • What makes you most happy at work?
    Work life balance and supportive
  • What is most positive about the culture and environment at your company?
    equality, supportive and culture oriented,

Constructive Feedback From Genpact Employees

  • What's going wrong and how can it be improved?
    Employee morale is getting worse
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Better acknowledgement from leadership on things that are taken for granted
  • What does the leadership team need to get better at?
    explain "what's in it for me messaging" and CTAs in corporate strategy

Genpact Company Information

Genpact Company Overview

Genpact is a global professional services firm that makes business transformation real

Genpact was founded in 1997 and its current CEO is NV Tyagarajan. Since its inception 29 years ago, Genpact has grown to 100000 employees.

Genpact Mission, Vision & Values

Genpact Mission Statement

To be the best business process management and technology services company in the world.

Genpact Vision Statement

Together, we turn everyday change into progress. We dive deep and work toward a bold vision. We think big and never wait for what’s next. We roll up our sleeves and invent it. We take pride in our maniacal client centricity.

Genpact Values

  • Diversity and Inclusion
  • Respect
  • Integrity
  • Customer focus
  • Innovation

Sustainability and Corporate Social Responsibility at Genpact

We believe in a better world, not just for a few but for all people. We know that small individual actions can lead to creating a better world for everyone. And so, our corporate social responsibility platform matches our employees with time and expertise to share with the people and causes most in need.

We’re also passionate about creating a more sustainable, resilient planet. This is why we apply our digital innovation and process skills to help organizations achieve business sustainability and make decisions based on how they improve social, economic, and environmental outcomes for people.

Our Rise Together program gives the individuals who have been disproportionally impacted by COVID-19 access to job opportunities, reskilling, and ongoing support. Through this, we’re opening the door to new career paths and long- term resilience.

Headquarter105 Madison Avenue, Second Floor
New York City, NY 10016
United States of America
Websitewww.genpact.com/
Founding Date1997
Company StatusPublic
StockG
Jobscareers.genpact.com/
Social Sites
  • Our purpose guides us. It's our north star. Our compass. Ensuring that we make an impact far bigger than just our bottom line. Helping communities thrive, workers prosper, and industries run in harmony with their environments is just as important as helping businesses succeed. It's our promise to harness the power of technology and humanity, to help you – the pioneers and visionaries – reimagine, reinvent, and create meaningful transformation that moves the world forward. This is our passion. Our purpose.
  • Culture Video

Genpact Employees

Genpact has 100000 employees. 90 employees at Genpact have reviewed Genpact across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 90 Genpact employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Genpact are generally satisfied with their total compensation at Genpact, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Genpact are pleased with their team. 90 Participants grade the quality of their coworkers an A-. The majority believe the meetings at Genpact are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Genpact believe the environment at Genpact is positive. Most Participants believe the pace of work at Genpact is comfortably fast. About 61% of the employees at Genpact work 8 hours or less, while 10% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Genpact are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Genpact employees generally work 9.1 hrs a day
Work Hours
A Day in the Life
Employees at Genpact report the work pace is comfortably fast
Work Pace
A Day in the Life
88% of Genpact employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Genpact employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
90% of Genpact employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Genpact employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
75% of Genpact employees call their work environment positive
Environment

Joining Genpact - Employee Onboarding

The prevailing opinion from employees about joining Genpact is that the company was very prepared on their first day. Genpact employees concluded that their overall onboarding experience was positive. 80% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Genpact KPIs and OKRs

At Genpact 80% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Genpact's KPIs and OKRs is essential for its success. Out of 24 Genpact employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 20 have said yes.

AnswerPercent
Yes83%
No17%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes80%
No20%
Are the KPIs/OKRs for your department clear?

Genpact CEO & Leadership

Genpact CEO - NV Tyagarajan

NV Tyagarajan Genpact's CEO
85 /100

NV’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in New York. Genpact’s CEO is highly regarded especially by employees in the Marketing department, employees with 6 to 10 Years experience, and employees with Over 10 Years experience. However, employees in the Engineering department, Hispanic or Latino employees, and employees with 1 to 3 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to Genpact’s competitors, NV Tyagarajan ranks right above Wipro Limited CEO Thierry Delaporte. Under Tyagarajan’s leadership, Genpact employee respondents are most happy about their Executive Team and the company’s Leadership. Compensation and Perks And Benefits are two areas, according to respondents, where Genpact could stand to see real improvement.

Genpact Leadership

The Genpact Executive Team is rated an “A+” and led by CEO NV Tyagarajan, Vice President, Product Management Bala Tiru, and Asst Vice President, Artificial Intelligence and Machine Learning Sudip Chandra

  • NV Tyagarajan  CEO / President

    NV Tyagarajan CEO / President

    NV Tyagarajan serves as the CEO / President of Genpact.

  • Bala Tiru Vice President, Product Management

    Bala Tiru serves as the Vice President, Product Management of Genpact Digital. Bala started at Genpact Digital in Oct of... read more

  • Sudip Chandra Asst Vice President, Artificial Intelligence and Machine Learning

    Sudip Chandra serves as the Asst Vice President, Artificial Intelligence and Machine Learning of Genpact.

  • Darren Saumur Global Operating Officer

    Darren Saumur is global operating officer of Genpact. In this role, Darren is responsible for all global operations,... read more

Genpact Salaries

How much does Genpact pay?

How much do people at Genpact get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Genpact is $122,148, or $58 per hour, while the estimated median salary is $120,861, or $58 per hour.

At Genpact, the highest paid job is a Director of Sales at $250,000 annually and the lowest is a CS Rep at $31,000 annually. Average Genpact salaries by department include: Legal at $108,905, HR at $123,552, Communications at $267,575, and Customer Support at $132,549. Half of Genpact salaries are above $120,861.

58 employees at Genpact rank their Compensation in the Top 35% of similar sized companies in the US (based on 169 ratings) while 55 employees at Genpact rank their Perks And Benefits in the Top 35% of similar sized companies in the US (based on 76 ratings).

Salaries contributed from Genpact employees include job titles like CS Rep, Project Manager, and Director of Sales. Comparably data has a total of 3 salary records from Genpact employees.

Last updated months ago.

1st Percentile
$50k
$50k1st Percentile
17th Percentile
$91k
$91k17th Percentile
33rd Percentile
$120k
$120k33rd Percentile
50th Percentile
$169k
$169k50th Percentile
67th Percentile
$222k
$222k67th Percentile
83rd Percentile
$268k
$268k83rd Percentile
100th Percentile
$276k
$276k100th Percentile
$122,148*
Average Compensation
$120,861*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Genpact Salaries by City

Genpact Salaries by Department

Explore Genpact Salaries

Diversity & Inclusion at Genpact

Diverse employees at Genpact score the company 78/100 across various culture categories, placing Genpact in the Top 10% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Genpact across various culture dimensions.

Diversity and Inclusion (D&I) has been at the cornerstone of Genpact’s corporate culture since our inception in 1997 and has been paramount to our growth and success. It’s fully embraced in all regions where we operate – Asia, Pacific, Africa, Europe, North America, and Latin America.,,

Ranked Culture the Highest

Women 79/100
Department - Marketing
Men 90/100
Department - Marketing
Diverse Employees 86/100
Department - Marketing

Ranked Culture the Lowest

Women 71/100
Tenure - Less Than 1 Year
Men 65/100
Tenure - 1 to 2 Years
Diverse Employees 70/100
Department - Finance

Genpact Perks & Benefits

Health & Wellness

  • Health Insurance
  • Life Insurance

Paid Time Off

  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • Performance Bonus
  • Employee Stock Purchase Plan

Office Perks

  • Work From Home Policy

Genpact PTO

Genpact's PTO and Vacation policy typically gives 20-30 days off a year with 67% of employees expected to be work free while out of office. Paid Time Off is Genpact's most important benefit besides Healthcare when ranked by employees, with 67% of employees saying it is the most important benefit. Genpact's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy67%
Office Meals0%
401k Contribution33%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes33%
No67%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo17%
$1500 - $2500/mo50%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo33%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Genpact Internship Program

How would you like to help change the world? At Genpact, we’re on the relentless pursuit of a more diverse, equitable, inclusive world that works better, not just for a few people but for everyone. We do this by combining technology with our collective action and business knowledge to help our customers, employees, consumers, suppliers, and society as a whole thrive. If you decide to join us in our pursuit of better, we’ll show you how you can also pursue a better you.

Our campus program is designed for dynamic thinkers and doers like you. Students and recent graduates from top universities around the world get unrivalled career opportunities and a world-class learning experience with direct access to our leaders. Join us and we’ll help you deliver high-impact, real-world outcomes for some of the world’s biggest companies.

How difficult is it to get an internship at Genpact?

Finance
Very Difficult33%
Somewhat Difficult0%
Not Difficult33%
Difficult0%
Does Not Offer Internships34%
Answered by 3 Finance Interns

Frequently Asked Questions regarding Genpact

What is Genpact address?

Genpact location is at 105 Madison Avenue, Second Floor

Who is the CEO of Genpact?

Genpact CEO is NV Tyagarajan, their score by employees is 85

What is Genpact eNPS?

The eNPS for Genpact is 36

What is the salary for Admin Assistant in Genpact?

Admin Assistant average salary in the US is 50k

What are the salaries in the Business Development in Genpact?

The average salaries for Business Development in Genpact is 157k

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