Global Atlantic Financial Group – 3 months in it seems pretty good. I feel we have a lot of room for process improvement but i'm not sure management is committed to making those improvements. | Comparably

Global Atlantic Financial Group – 3 months in it seems pretty good. I feel we have a lot of room for process improvement but i'm not sure management is committed to making those improvements.

Global Atlantic is helping individuals and families think ahead for financial security. read more
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3 months in it seems pretty good. I feel we have a lot of room for process improvement but i'm not sure management is committed to making those improvements.

What is most positive about the culture and environment at your company?

everyone here seems very friendly.

What are some of the best things about your team?

Everyone works really hard and is invested in the success of others on the team.

What's going wrong and how can it be improved?

I feel there is a serious lack of transparency from a process perspective. I am forced to give answers that I am not confident in because I cannot see where a particular account is in a given process.

Why do you feel undervalued and what would make you feel better about your compensation?

Even though the call center is an entry level job, the amount of knowledge we are expected to have, the number of systems we are forced to use, and the number of elevated calls we are expected to take makes it seem like we should be paid more.

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