GM Financial Culture | Comparably
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GM Financial Claimed Company
GM Financial (""the Company"") is the captive finance company and a wholly-owned subsidiary of General Motors Company. read more
EMPLOYEE
PARTICIPANTS
179
TOTAL
RATINGS
1687

GM Financial Company Culture

GM Financial Culture

This score is derived from employee ratings & reviews
3.8/5
GM Financial's Overall Culture is rated B

Top Rated Culture Dimensions

GM Financial CEO

Top 20%Top 20% of Similar Size Companies on Comparably
Daniel Berce GM Financial's CEO
Daniel Berce
74 /100

Diversity at GM Financial

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Diverse employees at GM Financial have rated Manager, Professional Development, and Compensation as the highest categories they have scored

Women at GM Financial

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Women at GM Financial have rated Compensation, Outlook, and Work Culture as the highest categories they have scored

GM Financial eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 35%Top 35% of Similar Size Companies on Comparably

Recommend to a Friend?

8

GM Financial employees are 8% more likely to recommend GM Financial as a great place to work

43%Promoters
22%Passives
35%Detractors

Working at GM Financial

Working at GM Financial is rated average by 179 employees, across various culture dimensions. GM Financial employees are most satisfied about CEO Rating, Executive Team, and Leadership categories, putting GM Financial’s culture in the Top 35% compared to similar sized companies on Comparably and in the Top 40% compared to other companies in Dallas. See below in detail how working at GM Financial was rated by employees.

Overall Company Culture at GM Financial

B

Overall Company Culture at GM Financial is rated B

Last updated 12 days ago

Top
35%

GM Financial ranks in the Top 35% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 179 Employees

View Results
0
20
40
60
80
100
Customer Support
68
Customer Support68
IT
57
IT57
Engineering
49
Engineering49

GM Financial Employee Reviews

Out of 157 GM Financial employee reviews, 76% were positive. The remaining 24% were constructive reviews with the goal of helping GM Financial improve their work culture.

76%
24%
Positive Reviews76%
Constructive Feedback24%

Positive Reviews From GM Financial Employees

  • What makes you most happy at work?
    Knowing that I have done good job or that I have helped someone.
  • What is most positive about the culture and environment at your company?
    Positive thing about the culture is that we are encouraged to give back to the community. We are given 8 hrs. for community Service a quarter to volunteer. Another positive thing in our culture is to embrace and respect our differences .
  • What are some of the best things about your team?
    The best thing about the Team is our teamwork. Everyone on the team is willing to jump to help each other.

Constructive Feedback From GM Financial Employees

  • What's going wrong and how can it be improved?
    get rid of management and pay people more
  • What needs to change to make the company culture better?
    no reason to work in a building - the job should be 100% remote
  • Why do you feel undervalued and what would make you feel better about your compensation?
    benefits dwindle annually - penalized because you're not near Toronto - new hires make almost as much as a tenured 20+ year employee

GM Financial Company Information

GM Financial Company Overview

GM Financial (""the Company"") is the captive finance company and a wholly-owned subsidiary of General Motors Company.

GM Financial Mission, Vision & Values

GM Financial Mission Statement

GM Financial’s mission is to create value for our stakeholders by constantly improving our services, investing in innovative solutions and information-based strategies, and promoting a culture of teamwork, excellence and integrity. GM Financial is committed to achieving superior financial and operating results while adhering to the highest standards of business conduct. The standards by which GM Financial operates provide the basis for our commitments to those with whom we interact: our customers, employees, business partners, and community.

GM Financial Values

  • TEAMWORK DOESN'T JUST HAPPEN
  • COMMITTED TO EXCELLENCE
  • WE ACT WITH INTEGRITY
  • DIVERSITY AND INCLUSION

Sustainability and Corporate Social Responsibility at GM Financial

GM Financial’s culture is based on strengthening the communities where we live and work.

Each year, we select several philanthropic organizations as our Signature Events.



Community Involvement Image


We actively support these organizations through our companywide initiatives:
US Signature Events:
March of Dimes
The Salvation Army
United Way
Canada Signature Events:
Cystic Fibrosis Canada
The Salvation Army
SickKids
United Way Centraide Canada
CI-ANNUAL REPORT 2018-FULL
SharePlay Video
These organizations were selected based on team member interest, number of people and communities served and availability of volunteer opportunities for GM Financial team members.

In addition to Signature Events, GM Financial and our team members support dozens of nonprofit organizations across the U.S. and Canada.

Headquarter801 Cherry Street, Ste. 3500
Fort Worth, TX
United States of America
Websitewww.gmfinancial.com/
Founding Date1992
Tel(800) 284-2271
Company StatusPublic
StockGM

GM Financial Competitors

GM Financial competitors include Ally Financial Inc. and OneMain Holdings. GM Financial ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how GM Financial compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Ally Financial Inc. Logo
    Ally Financial Inc.
    4.3/5
  2. #2
    GM Financial's Logo
    GM Financial
    3.8/5
  3. #3
    OneMain Holdings' Logo
    OneMain Holdings
    2.9/5
A Day in the Life
A Day in the Life
GM Financial employees generally work 8.8 hrs a day
Work Hours
A Day in the Life
Employees at GM Financial report the work pace is comfortably fast
Work Pace
A Day in the Life
72% of GM Financial employees look forward to interacting with their team every day
Coworkers
A Day in the Life
GM Financial employees most often take 15-20 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
67% of GM Financial employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
GM Financial employees typically get valuable feedback on how to improve at work Once a month
Feedback
A Day in the Life
65% of GM Financial employees call their work environment positive
Environment

GM Financial Employees

179 employees at GM Financial have reviewed GM Financial across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 12 days ago.

Overall, the 179 GM Financial employees give their leadership a grade of B, or Top 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at GM Financial are generally satisfied with their total compensation at GM Financial, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at GM Financial are generally satisfied with their team. 179 Participants grade the quality of their coworkers a B-. The majority believe the meetings at GM Financial are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at GM Financial believe the environment at GM Financial is positive. Most Participants believe the pace of work at GM Financial is comfortably fast. About 72% of the employees at GM Financial work 8 hours or less, while 9% of them have an extremely long day - longer than twelve hours.

Overall, the employees at GM Financial are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining GM Financial - Employee Onboarding

The prevailing opinion from employees about joining GM Financial is that the company was very unprepared on their first day. GM Financial employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

GM Financial KPIs and OKRs

Employees’ understanding of GM Financial's KPIs and OKRs is essential for its success. Out of 7 GM Financial employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 5 have said yes.

AnswerPercent
Yes71%
No29%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

GM Financial CEO & Leadership

GM Financial CEO - Daniel Berce

Daniel Berce GM Financial's CEO
74 /100

Daniel’s approval rate is in the Top 20% of all CEOs of similar-sized companies on Comparably, and in the Top 25% compared to the CEOs of all other companies in Dallas. GM Financial’s CEO is highly regarded especially by Asian or Pacific Islander employees, employees with the company for 2 to 5 Years, and employees with 3 to 6 Years experience. However, employees in the Engineering department, employees with the company for Over 10 Years, and African American/Black employees have a less favorable view of the CEO and believe there is room for improvement. Compared to GM Financial’s competitors, Daniel Berce ranks right above OneMain Holdings CEO Doug Shulman. Under Berce’s leadership, GM Financial employee respondents are most happy about their Executive Team and the company’s Leadership. Office Culture and Gender are two areas, according to respondents, where GM Financial could stand to see real improvement.

GM Financial Leadership

The GM Financial Executive Team is rated a “B” and led by CEO Daniel Berce, Chief Marketing Officer | SVP - North America Will Stacy, and VP Remarketing Solutions - Auction Operations John Sullivan

  • Daniel Berce  CEO / President

    Daniel Berce CEO / President

    Daniel Berce serves as the CEO / President of GM Financial.

  • Will Stacy Chief Marketing Officer | SVP - North America

    Will Stacy serves as the Chief Marketing Officer | SVP - North America for GM Financial. Will started at GM Financial in... read more

  • John Sullivan VP Remarketing Solutions - Auction Operations

    John Sullivan serves as the VP Remarketing Solutions - Auction Operations for GM Financial. John started at GM Financial... read more

  • Brandi Sanchez SVP Consumer Services - Operations Support

    Brandi Sanchez serves as the SVP Consumer Services - Operations Support for GM Financial. Brandi started at GM Financial... read more

  • Craig Paterson SVP Specialty Operations

    Craig Paterson serves as the SVP Specialty Operations for GM Financial. Craig started at GM Financial in January of... read more

  • Randy Hanna EVP & CIO - International Operations

    Randy Hanna serves as the EVP & CIO - International Operations for GM Financial. Randy started at GM Financial in April... read more

  • Ken Lenneman SVP, VP Digtial (Product Management, UX, Technology, Development, Program Management)

    Ken Lenneman serves as the SVP, VP Digtial (Product Management, UX, Technology, Development, Program Management) for GM... read more

  • Jim Polzien AVP Digital and Marketing Management

    Jim Polzien serves as the AVP Digital and Marketing Management for GM Financial. Jim started at GM Financial in August... read more

  • Nancy Smart SVP Human Resources

    Nancy Smart serves as the SVP Human Resources for GM Financial. Nancy started at GM Financial in April of 2006. Nancy is... read more

GM Financial Salaries

How much does GM Financial pay?

How much do people at GM Financial get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at GM Financial is $117,044, or $56 per hour, while the estimated median salary is $107,984, or $51 per hour.

At GM Financial, the highest paid job is a Director of Sales at $224,225 annually and the lowest is a CS Rep at $42,000 annually. Average GM Financial salaries by department include: Sales at $221,532, Customer Support at $75,177, Engineering at $150,928, and Finance at $89,032. Half of GM Financial salaries are above $107,984.

81 employees at GM Financial rank their Compensation in the Top 35% of similar sized companies in the US (based on 256 ratings) while 80 employees at GM Financial rank their Perks And Benefits in the Top 30% of similar sized companies in the US (based on 86 ratings).

Salaries contributed from GM Financial employees include job titles like Engineering Manager, Developer, Marketing Manager, and Business Analyst. Comparably data has a total of 11 salary records from GM Financial employees.

Last updated 2 months ago.

1st Percentile
$62k
$62k1st Percentile
17th Percentile
$84k
$84k17th Percentile
33rd Percentile
$107k
$107k33rd Percentile
50th Percentile
$161k
$161k50th Percentile
67th Percentile
$219k
$219k67th Percentile
83rd Percentile
$267k
$267k83rd Percentile
100th Percentile
$277k
$277k100th Percentile
$117,044*
Average Compensation
$107,984*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

GM Financial Salaries by City

GM Financial Salaries by Department

Explore GM Financial Salaries

Diversity & Inclusion at GM Financial

Diverse employees at GM Financial score the company 61/100 across various culture categories, placing GM Financial in the Bottom 35% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at GM Financial across various culture dimensions.

A pioneer in building a diverse and inclusive business, General Motors has long understood that,unique perspectives are key to success in the marketplace and being on the cutting edge of,technological innovation in the fast-paced automotive industry. General Motors is determined,to be at the forefront of change, leveraging our creativity and different perspectives to define,the new era of mobility. Today, these perspectives are more important than ever, empowering,us to press onward through an era of unprecedented industry change and supporting our,transformation from an automotive manufacturer into a global mobility services provider.

Ranked Culture the Highest

Women 65/100
Department - Customer Support
Men 79/100
Tenure - 5 to 10 Years
Diverse Employees 78/100
Tenure - 2 to 5 Years

Ranked Culture the Lowest

Women N/A/100
Men 67/100
Department - Engineering
Diverse Employees 15/100
Department - Engineering

GM Financial Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement

Office Perks

  • Work From Home Policy
  • Unique Office Space

GM Financial PTO

GM Financial's PTO and Vacation policy typically gives 15-20 days off a year with 0% of employees expected to be work free while out of office. Paid Time Off is GM Financial's most important benefit besides Healthcare when ranked by employees, with 67% of employees saying it is the most important benefit. GM Financial's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time33%
Vacation Policy67%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes100%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo20%
$1000 -$1500/mo20%
$500 -$1000/mo20%
Less than $500/mo40%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

GM Financial Careers

GM Financial Jobs

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Overview of Candidates Interested in GM Financial on Comparably

Candidates By Department

IT
28%
All Industries
22%
Finance
16%
Engineering
6%
Marketing
6%
Other
22%

Candidates By Location

Dallas
47%
Irving
9%
Waterford
3%
Chicago
3%
Plano
3%
Other
34%

Frequently Asked Questions regarding GM Financial

What is GM Financial address?

GM Financial location is at 801 Cherry Street, Ste. 3500

Who is the CEO of GM Financial?

GM Financial CEO is Daniel Berce, their score by employees is 74

What is GM Financial eNPS?

The eNPS for GM Financial is 8

What is the salary for Group Product Manager in GM Financial?

Group Product Manager average salary in the US is 182k

What are the salaries in the Customer Support in GM Financial?

The average salaries for Customer Support in GM Financial is 75k

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