Granite Telecommunications Senior Customer Service Manager Salaries in Providence, RI | Comparably
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Granite Telecommunications Claimed Company
Granite delivers advanced communications and technology solutions to businesses and government agencies throughout the United States and Canada. The $1.8 billion company serves more than two-thirds of Fortune 100 companies and has 1.75 million voice and data lines under management, supporting more than 650,000 locations. Founded in 2002, Granite has grown to be one of the largest competitive telecommunications carriers in the U.S. by simplifying sourcing and management of voice, data and cellular service with a single point of contact and consolidated invoicing for all locations nationwide. Today, Granite supports customers with a wide range of services, including Access, Voice, Mobility, Managed Services, and many more. Granite employs more than 2,000 people at its headquarters in Quincy, Massachusetts, and 10 regional offices nationwide. read more
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Granite Telecommunications Senior Customer Service Manager Salaries in Providence, RI

The average Granite Telecommunications Senior Customer Service Manager in Providence, RI earns an estimated $86,626 annually, which includes an estimated base salary of $75,276 with a $11,350 bonus. Granite Telecommunications' Senior Customer Service Manager compensation is $16,331 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Granite Telecommunications in Providence, RI can range from $32,000 - $200,000.

In Providence, RI, The Customer Support Department at Granite Telecommunications earns $6,403 more on average than the Admin Department.

Last updated 9 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$86,626
Average Compensation
$75,276
avg. base
$11,350
avg. bonus

Senior Customer Service Manager Salaries at Granite Telecommunications

In Providence, RI, Senior Customer Service Managers earn $4,416 more than Customer Service Managers.

Customer Service Manager
$82k*
CS Rep
$47k*
* estimated salary

Compensation at Granite Telecommunications by Department

In Providence, RI, The Customer Support Department averages $6,403 more than the Admin Department, and $16,706 less than the Communications Department

Communications
$77,160 Avg. total comp.
+$17k
Customer Support
$60,454 Avg. total comp.
Admin
$54,051 Avg. total comp.
-$6k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Granite Telecommunications reported making $85,760, while the average male Senior Customer Service Manager at similar sized companies reported making $89,842.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Senior Customer Service Manager at companies similar size to Granite Telecommunications reported making $150,000, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $65,039.

How Senior Customer Service Managers at Granite Telecommunications Rate Their Compensation

The majority of Senior Customer Service Managers at Granite Telecommunications believe they're compensated fairly. The vast majority (79%) of Senior Customer Service Managers at Granite Telecommunications are satisfied with their benefits. See more compensation ratings at Granite Telecommunications

Do you believe you're paid fairly?
67% Yes
67
Are you satisfied with your Benefits?
79% Yes
79

See Granite Telecommunications Senior Customer Service Manager Salaries in Other Cities

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