"We have always known that our success comes from our people, but to put it through this lens, we want all our associates to look left and right and see themselves, knowing that Guitar Center is a place where hard work, good ideas, and culture thrive. What they hear from leadership needs to reflect this vision. That means a diverse collection of men, women of all backgrounds and experiences at all levels of our organization. As candidates consider Guitar Center, we want them to know this is who we are and they will feel welcomed here. That’s how we will continue to stick around for another 40, 50, 60 years."? - Ron Japinga, CEO, Guitar Center read more

EMPLOYEE PARTICIPANTS: 349

TOTAL RATINGS: 3167

CEO: Ron Japinga

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Guitar Center Retention Score

Guitar Center is in the Bottom 15% of similar sized companies in its ability to retain quality employees. 25% of employees would not leave Guitar Center if they were offered a job for more money while 48% are excited to go to work each day. Overall, 43% of Guitar Center's employees feel the company is doing what it should to retain them while 57% may be considering new employment. Quality employees are difficult to find which makes retaining them all the more important.

Last updated 22 days ago.

Where This Score Ranks Guitar Center's Retention

BOTTOM
15%
In the Bottom 15% of 1341 Similar Sized Companies on Comparably
BOTTOM
20%
In the Bottom 20% of 401 Nearby Companies in Los Angeles
4th
4th place versus 3 competitors rated on Comparably

Oct

Nov

Dec

Jan

Mar

D58 / 100

May

Who Ranks Guitar Center's Retention the Highest?

Department - Customer Support 86/100

Ethnicity - Hispanic or Latino 80/100

Department - Customer Success 75/100

Who Ranks Guitar Center's Retention the Lowest?

Ethnicity - African American/Black 28/100

Ethnicity - Other 33/100

Experience - 6 to 10 Years 48/100

Guitar Center Retention At a Glance

Guitar Center's Retention score is rated a "D" by 347 employees. The category helps understand Guitar Center's focus and commitment to retaining employees in their organization.

Over the past three months, Guitar Center's Retention score has remained steady at 58/100. Guitar Center ranks in 4th place versus 3 competitors which include Sweetwater, Amazon, and Best Buy. The Customer Support and Customer Success departments are likely to stay at the company the longest, while the Operations and Sales departments are likely to have the highest turnaround.

Guitar Center's Retention score is in the Bottom 15% of 1341 similar sized companies (10,000+ Employees) on Comparably. The Company ranks in the Bottom 20% compared to 401 nearby companies in Los Angeles.

Guitar Center's Retention Trendline

Guitar Center58
Other Companies in Los Angeles
Similar Size on Comparably

How Guitar Center's Retention Score is Calculated

Answer	Percent
Yes	26%
No	74%

Do you believe you're paid fairly?

Answer	Percent
Yes	82%
No	18%

Do you look forward to interacting with your coworkers?

out of 100

How would you rate the quality of your coworkers?

Answer	Percent
Yes	48%
No	52%

Are you typically excited about going to work each day?

Answer	Percent
Every week	30%
Once a month	10%
Once a quarter	20%
Once a year	10%
Never	30%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	25%
No	75%

Do you approve of the job your executive team is doing at your company?

Answer	Percent
Yes	43%
No	57%

Do Your Company Leaders Do What They Should to Retain You as an Employee?

Answer	Percent
Very Secure	25%
Secure Enough	25%
Neutral	38%
Insecure	0%
Very Insecure	12%

How secure do you feel your job is at your company?

Answer	Percent
Yes	29%
No	71%

Do you have a close friend at work?

Answer	Percent
Yes	86%
No	14%

Would you leave your current job for a 20% raise at a different company?

Answer	Percent
Multiple times a week	0%
Once a week	17%
Once a month	33%
Once a quarter	17%
Never	33%

How often do you socialize with team members outside of work?

Answer	Percent
Yes	50%
No	50%

Do you feel burnt out at work?

Answer	Percent
Yes	80%
No	20%

Are you challenged at work?

Answer	Percent
Yes	25%
No	75%

Would you turn down a job offer today, for slightly more money?

Answer	Percent
Yes	50%
No	50%

Are you proud to be a part of your company?

Guitar Center's Retention Rank Against Similar Sized Companies on Comparably

BOTTOM

15%

Guitar Center ranks in the Bottom 15% of other companies on Comparably with 10,000+ Employees for Retention Score.

Guitar Center's Retention Rank Against Other Companies Nearby

BOTTOM

20%

Guitar Center ranks in the Bottom 20% of other companies in Los Angeles for Retention Score.

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