"We have always known that our success comes from our people, but to put it through this lens, we want all our associates to look left and right and see themselves, knowing that Guitar Center is a place where hard work, good ideas, and culture thrive. What they hear from leadership needs to reflect this vision. That means a diverse collection of men, women of all backgrounds and experiences at all levels of our organization. As candidates consider Guitar Center, we want them to know this is who we are and they will feel welcomed here. That’s how we will continue to stick around for another 40, 50, 60 years."? - Ron Japinga, CEO, Guitar Center read more

EMPLOYEE PARTICIPANTS: 349

TOTAL RATINGS: 3167

CEO: Ron Japinga

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Guitar Center Senior Customer Service Manager Salary

The average Guitar Center Senior Customer Service Manager earns an estimated $80,532 annually, which includes an estimated base salary of $75,746 with a $4,786 bonus. Guitar Center's Senior Customer Service Manager compensation is $10,238 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Guitar Center can range from $50,000 - $129,500.

The Customer Support Department at Guitar Center earns $5,765 more on average than the Engineering Department.

Last updated a month ago.

$15k

$32k

$49k

$65k

$130k

$200k

$258k

$80,532

Average Compensation

$75,746: avg. base

$4,786: avg. bonus

Senior Customer Service Manager Salaries at Guitar Center

Senior Customer Service Managers earn $1,500 more than Customer Service Managers, and $6,285 less than Technical Supports.

Technical Support

$87k*

Customer Service Manager

$79k*

CS Rep

$47k*

* estimated salary

Compensation at Guitar Center by Department

The Customer Support Department averages $5,765 more than the Engineering Department, and $25,111 less than the Legal Department

Legal

$147,829 Avg. total comp.

+$25k

Customer Support

$122,718 Avg. total comp.

Engineering

$116,953 Avg. total comp.

-$6k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Guitar Center reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to Guitar Center reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at Guitar Center Rate Their Compensation

The majority of Senior Customer Service Managers at Guitar Center believe they're not compensated fairly. 56% of Senior Customer Service Managers at Guitar Center say they receive annual bonuses, and the majority (44%) are not satisfied with their benefits. See more compensation ratings at Guitar Center

Do you believe you're paid fairly?

26% Yes

Does your company give annual bonuses?

56% Yes

Are you satisfied with your Benefits?

44% Yes

See Guitar Center Senior Customer Service Manager Salaries by City

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