Guitar Center Compensation Employee Reviews | Comparably
Guitar Center Claimed Company
"We have always known that our success comes from our people, but to put it through this lens, we want all our associates to look left and right and see themselves, knowing that Guitar Center is a place where hard work, good ideas, and culture thrive. What they hear from leadership needs to reflect this vision. That means a diverse collection of men, women of all backgrounds and experiences at all levels of our organization. As candidates consider Guitar Center, we want them to know this is who we are and they will feel welcomed here. That’s how we will continue to stick around for another 40, 50, 60 years."? - Ron Japinga, CEO, Guitar Center read more
EMPLOYEE
PARTICIPANTS
341
TOTAL
RATINGS
3101
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Guitar Center Compensation Employee Reviews

What is the best part about your compensation package?

The best thing about my compensation package is the ability to impact my variable pay through strong performance.

vacation, sick time and 401k

Review from Customer Support Dept

The Discount helps out alot

That I get to work strings what I love

Great vacation and sick leave

Good money for relatively easy work

Bonus, if they arent prorated.

Earning potential with the added comission!!

Review from Sales Dept

Quarterly bonuses were nice incentives to boost the store’s performan

I love that we get paid commission and our hourly wage it gives us space to work with customErs

21 different benefits available for enrollment

Review from Sales Dept

before I never had health insurance

Review from Sales Dept

Reasonable prices, and great benefits my entire family.

Review from Customer Support Dept

Employee discounts are unbeatable, and managers have your back on everything

Review from Sales Dept

The best part of my compensation is bonus and equity.

Commission pay almost helps me pay my rent.

Review from Sales Dept

We are paid a little bit above the minimum wage, plus commission!

Review from Sales Dept

Why do you feel undervalued and what would make you feel better about your compensation?

I do not have stock equity or benefits. My pay is $11.00 per hour and I have been working here for over a year.

Bonus structure is a joke.. up the base pay and staff the store properly instead of loading all of the work on 1-2 people

Low-ball pay. Overworked, understaffed. Have to beg for annual merit increases just to get over 50 cents. Huge disconnect between store manager and ops manager pay.

Better pay according to education and experience.

I should get paid more. Again, why are customers paying $60/hr and im only getting $20/hr. Wheres the rest of the money going?

I feel that using a blanket business strategy across 200+ retail locations in an industry as unique as the music/entertainment industry is a complete disservice to the client base at large. Music is very personal and a life for many and I feel that is lost the higher up the ladder you go.

Corporate dosent care about you or your future they have a goal that must be met you are just a tool to get them there if you don't work they'll just get a new one.

I feel if you're making over $1 million for a company you should be compensated at least a livable wage. For example over $50,000

I constantly go above and beyond every day for customers, and then i am scorned and scolded for not getting pro coverage (which is not in my control). Minimum wage would be a start.

Review from Sales Dept

I think I am underpaid for what I do.

Even with annual reviews and commission, Guitar Center is the worlds largest musical instrument and industry retailer and fails to compensate for experience in MI based on credentials like AES/AVIXA certifications.

A family of four qualifies for welfare on our hourly pay scales.

A fair living wage for the area i live in

I feel I should make more, but get paid decently

We are very underpaid and the benefits are terrible.

When a portion of my pay goes to help with my scheduling and my scheduling can't be done correct frustrates me.

No bonuses despite being number one sales person every month. Told to treat all metrics equally with no incentive to exceed in them (in ex., Pitching lessons). negative reinforcement instead of positive reinforcement for reaching pro coverage numbers. All metrics are never enough

Been sexually harassed multiple times by customers and one coworker with little done by upper level management, our Store Manager has had to have my back in order for anything to get done.

We are given tasks that are crucial to keeping the store alove yet we are paid as if we are doing no work. We are expected to get huge tasks done but not given the hours to do so.

The only reason they pay minimum wage here is because they have to. The amount of work an average sales person does per day is worth insanely more than 10 an hour. We do make commission BUT it’s impossible to rely on that during slow season

Review Sentiment at Guitar Center

61
61%
39
39%

About Guitar Center's Compensation

F
41/100

Where This Score Ranks Guitar Center's Compensation

BOTTOM
5%

In the Bottom 5% of 1310 similar size companies on Comparably

BOTTOM
5%

In the Bottom 5% of 374 companies in Los Angeles

4th

4th place versus 3 competitors rated on Comparably

154 employees at Guitar Center score their wages and compensation a F on average. As a testament to this, when employees are asked “Do you believe you're paid fairly?”, 26% say Yes. The Customer Support department is the most satisfied with their compensation, ranking it 85/100, a full 42 pts above the Operations department. If you want detailed data about Guitar Center's wages, see the <a href="https://www.comparably.com/companies/guitar-center/salaries">wage breakdown by department, job titles, locations, and more.</a>

Rate Compensation the Highest

  • Department - Customer Support
    +44%
  • Gender - Female
    +31%
  • Tenure - Less than 1 Year
    +26%

Rate Compensation the Lowest

  • Experience - 3 to 6 Years
    -16%
  • Ethnicity - Other
    -11%
  • Ethnicity - African American/Black
    -8%

How Guitar Center's Compensation Score is Calculated

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Results from 154 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
Yes26%
No74%
Do you believe you're paid fairly?
AnswerPercent
Yes43%
No57%
Are you satisfied with your Benefits?
AnswerPercent
Yes43%
No57%
Does your company give annual bonuses?
AnswerPercent
Every 6 months or less0%
Every year58%
Every 2 years14%
Every 3 years or more14%
Never14%
How often do you get a raise?
×
Rate your company