Handy HQ Employee Reviews
Out of 55 Handy HQ employee reviews, 51% were positive. The remaining 49% were constructive reviews with the goal of helping Handy HQ improve their work culture.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They are great and go by the book
There isn't any form of leadership team.
Better than most other apps
What does the leadership team need to get better at?
They need to get batter listening and stop being A-Holes
EVERYTHING needs to be fixed
Not stealing the hard earned pay off the pros
Listening When problems occurs cause the customer is not always right
Paling valet is not the workers responsibility
What is the best part about your compensation package?
There is not any kind of compensation package. Only your pay per job.
Why do you feel undervalued and what would make you feel better about your compensation?
If they didn't rob you blind with fees
They pay workers about 20% of what they charge customers
Just a lot of the jobs were very hard and I was told by customers that they paid a lot more
We are independent contractors and we do not have benefits or perks. Handy can charge us fees for various reasons.
It's a job I was asked to do were actually possible.
What are some of the best things about your team?
You do not have any teams. You work alone, unless you decide to take someone you know with you.
It's my own people I pick them out
They associates are not the problem i get along well with most people and i am very close with my co workers
What do your coworkers need to improve and how could you work together better?
Giving us a customer support number
What is most positive about the culture and environment at your company?
The way we can communicate with each other and our employees!
The customers are the best
The customers. They are usually pretty nice
This is based solely on a job by job basis. You will have amazing customers and ones that are not nice to deal with.
How am I up gets me to work it does everything and it's just a good company I like it
What needs to change to make the company culture better?
More trust and better ways to dispute fraudulent claims
Honestly should be used occasionally
What did you like most about the interview process?
There was No interview at all
Its was through the app and not a person
There is no interview process. You simply fill out the information and wait for your background check to be completed.
That they did a background check and made sure that it's a good person
that is was quick and swift pretty much over the phone
What would you improve about your company's interview process?
No. Interview process w/this company
What makes you most happy at work?
That I can work alone for most jobs and the customers are typically nice.
Send my customers happy and trying to do my best and learned the way
I could put a smile on my client face
What's going wrong and how can it be improved?
Customers are often confused by the service. And are charged a hefty price
There system is flawed and they won't and they won't fix it
Stop stressing from clients and pros
They are treating cleaners unfairly i was fired twice and i am still unsure of what i did wrong. the first time i just trie to log in one day and i couldn't when i asked what happeend they gave me generic copy and paste answers. i reapplied over a year later and after 5 jobs they did the same
What do you like best about your company?
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What would you most like to see improved at your company?
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