eNPS at Harbor Freight Tools | Comparably
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Harbor Freight Tools Claimed Company
We're a 47-year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,500 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value. read more
EMPLOYEE
PARTICIPANTS
1302
TOTAL
RATINGS
11211
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eNPS at Harbor Freight Tools

Harbor Freight Tools' Employee Net Promoter Score (eNPS) is -7, as rated by 1090 employees. Employee Net Promoter Score tracks Harbor Freight Tools employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Harbor Freight Tools to a friend? Today, 39% of Harbor Freight Tools employees would encourage their friends to become coworkers, whereas 15% are neutral and 46% would not recommend working at Harbor Freight Tools to their friends.

Last updated 8 days ago.

Where This Score Ranks Harbor Freight Tools' eNPS

  • BOTTOM
    45%

    In the Bottom 45% of 1261 Similar Sized Companies on Comparably

  • BOTTOM
    40%

    In the Bottom 40% of 353 Nearby Companies in Los Angeles

  • 1st

    1st place versus 1 competitors rated on Comparably

-7
Apr
-7
May
-7
Jun
-7
Jul
-7
Aug
-7
Nov
  • Promoters
  • Passives
  • Detractors
Who Ranks Harbor Freight Tools' eNPS the Highest?
Ethnicity - Asian or Pacific Islander 25/100
Tenure - 1 to 2 Years 25/100
Department - Product 20/100
Who Ranks Harbor Freight Tools' eNPS the Lowest?
Department - Customer Success -83/100
Department - Customer Support -72/100
Ethnicity - Other -35/100

Harbor Freight Tools eNPS At a Glance

Harbor Freight Tools employees are less likely to recommend Harbor Freight Tools as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

Asian or Pacific Islander employees and employees who have been at the company 1 to 2 Years provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Harbor Freight Tools to a friend?” Based on 1090 ratings, Harbor Freight Tools ranks 1st place versus its 1 competitors and is right above HDWR.

Compared to other companies in Los Angeles, Harbor Freight Tools falls into the Bottom 40% of 353 companies. The last rating was provided 8 days ago.

Harbor Freight Tools' eNPS Trendline

  • Harbor Freight Tools-7
  • Other Companies in Los Angeles
  • Similar Size on Comparably

Harbor Freight Tools' eNPS Rank Against Similar Sized Companies on Comparably

BOTTOM
45%

Harbor Freight Tools ranks in the Bottom 45% of other companies on Comparably with 10,000+ Employees for eNPS Score.

  1. Capgemini
    -7
  2. Pearson
    -7
  3. CHARTER COMMUNICATIONS, INC.
    -7
  4. Harbor Freight Tools
    -7
  5. SunTrust Banks
    -7
  6. Centene Corporation
    -7
  7. Carvana
    -8

Harbor Freight Tools' eNPS Rank Against Other Companies Nearby

BOTTOM
40%

Harbor Freight Tools ranks in the Bottom 40% of other companies in Los Angeles for eNPS Score.

  1. In-N-Out Burger
    -6
  2. Warner Bros.
    -7
  3. USC
    -7
  4. Harbor Freight Tools
    -7
  5. FabFitFun
    -9
  6. Pacsun
    -10
  7. GUESS
    -11

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