We're a 47-year-old, $8 billion national tool retailer with the energy, enthusiasm, and growth potential of a start-up. We have over 1,600 stores in 48 states across the country and are opening several new locations every week. We offer our customers more than 7,500 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools. We provide our customers with the right tool for the right job at the right price, always delivering quality and value. read more

EMPLOYEE PARTICIPANTS: 1275

TOTAL RATINGS: 10932

CEO: Eric Smidt

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Harbor Freight Tools KPIs and OKRs

At Harbor Freight Tools 88% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Harbor Freight Tools' KPIs and OKRs is essential for its success. Out of 19 Harbor Freight Tools employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 13 have said yes.

Answer	Percent
Yes	68%
No	32%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	88%
No	12%

Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at Harbor Freight Tools is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Harbor Freight Tools employees shared they generally receive helpful feedback every week or never, while 67% of Harbor Freight Tools employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.

Answer	Percent
Yes	67%
No	33%

Are you typically recognized for the impact and accomplishments you make for your current company?

Answer	Percent
Every week	50%
Once a month	18%
Once a quarter	7%
Once a year	4%
Never	21%

How often do you get valuable feedback on how to improve at work?

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Harbor Freight Tools KPIs and OKRs

Manager's Role in Accomplishing Goals

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