Harte Hanks Employee Reviews
Out of 57 Harte Hanks employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping Harte Hanks improve their work culture. The Operations team, with 50% positive reviews, reports the best experience at Harte Hanks compared to all other departments at the company.
What does the leadership team need to get better at?
Being more focused on the customers and having longer better training, especially on adherence! One should not be penalized for system issues or helping a cust. when its your break time. Understandabley tardiness is not ok but i could never win with adherence due to system issues/putting cust first
I prefer not sharing the info
Need more characters, but the leadership team has no leadership qualities. They also are unaware how things get done and they promote those who play phony roles instead of the the thinkers. Also, males are not well-liked here.
Leadership lacks direction, focus. They keep losing money and key projects. Disaster!
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I prefer not to share
Don't mind the work, but don't give credit to those who simply continue to rest on laurels, there isn't any incentive for sales people to bring in new clients when they collect commissions for their existing clients
Review from Operations Dept
Benefits continue to get worse. Also, very much a big brother environment.
They don't pay very much, because they have no idea what they are doing or how to make any money.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
They need to start fresh. It’s a culture based on criticism and those who get things done without complaint
Working here is the pits. Avoid it!
Review from Operations Dept
What needs to change to make the company culture better?
I prefer not to share
Hopefully an equity company will buy them out and clean house
Review from Operations Dept
Company culture - come to work, do more than your job, then get fired (probably). It's atrocious.
Review from Operations Dept
What would you improve about your company's interview process?
Maybe actually hire people with brains
Review from Operations Dept
Do you have a pulse? Yes? GREAT! You're hired!
Review from Operations Dept
What's going wrong and how can it be improved?
Put customers first and breaks second!! If systems are having issues or an employee is having system issues they should not be penalized
I prefer not to share
Process, personalities, entitlement, lack of respect, complete incompetence in managerial positions from people who are just collecting paychecks.
Corporate culture is terrible. They want 130% results from 70% of the staff while paying them 50% of what they deserve. Meanwhile, management can't understand why they lose clients and key projects.
Review from Operations Dept
What would you most like to see improved at your company?
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