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Harte Hanks Claimed Company
Harte Hanks is an integrated, multichannel marketing services provider that delivers millions of customer interactions every day. read more
Harte Hanks Company Culture
Harte Hanks Culture
This score is derived from employee ratings & reviews2.4/5
Harte Hanks' Overall Culture is rated D-
Top Rated Culture Dimensions
eNPS
CGender
C-Environment
D+Office Culture
DTeam
DHarte Hanks CEO
Bottom 10%Bottom 10% of Similar Size Companies on Comparably
"Timothy ""Bant"" Breen"
51 /100
See More
Diversity at Harte Hanks
Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D
Diverse employees at Harte Hanks have rated CEO Rating, Environment, and Happiness as the highest categories they have scored
Women at Harte Hanks
Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-
Women at Harte Hanks have rated Environment, Perks And Benefits, and CEO Rating as the highest categories they have scored
Harte Hanks eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Recommend to a Friend?
-25
Harte Hanks employees are -25% more likely to recommend Harte Hanks as a great place to work
| 33% | Promoters |
|---|---|
| 9% | Passives |
| 58% | Detractors |
Working at Harte Hanks
Working at Harte Hanks is rated below average by 61 employees, across various culture dimensions. Harte Hanks employees rate eNPS highest among all categories, and think that Professional Development and Compensation have the most room for improvement, putting Harte Hanks’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 5% compared to other companies in Austin. See below in detail how working at Harte Hanks was rated by employees.
Overall Company Culture at Harte Hanks
D-
Overall Company Culture at Harte Hanks is rated D-
Last updated a month ago
Bottom
10%
Harte Hanks ranks in the Bottom 10% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
Harte Hanks Employee Reviews
Out of 57 Harte Hanks employee reviews, 64% were positive. The remaining 36% were constructive reviews with the goal of helping Harte Hanks improve their work culture.
| Positive Reviews | 64% |
|---|---|
| Constructive Feedback | 36% |
Positive Reviews From Harte Hanks Employees
- What did you like most about the interview process?Everyone was professional and gave good insight on the position and expectations.
- What is most positive about the culture and environment at your company?The work from home program benefits all of us and helps our work-life balance.
- What are some of the best things about your team?We're tight nit and we trust each other so things get done well effectively.
Constructive Feedback From Harte Hanks Employees
- What's going wrong and how can it be improved?Put customers first and breaks second!! If systems are having issues or an employee is having system issues they should not be penalized
- What's going wrong and how can it be improved?I prefer not to share
- What does the leadership team need to get better at?Being more focused on the customers and having longer better training, especially on adherence! One should not be penalized for system issues or helping a cust. when its your break time. Understandabley tardiness is not ok but i could never win with adherence due to system issues/putting cust first
Harte Hanks Company Information
Harte Hanks Company Overview
Harte Hanks is an integrated, multichannel marketing services provider that delivers millions of customer interactions every day.
Harte Hanks Mission, Vision & Values
Harte Hanks Mission & Values
Harte Hanks is a global marketing firm that specializes in helping brands win attention, build trust and earn loyalty in an ever-changing world. Experts in defining, executing and optimizing the customer journey, we create meaningful interactions that connect our clients with their customers in more powerful ways. From visionary thinking to tactical execution, we’re changing the game of customer engagement—we’re bringing the human back to marketing.
| Headquarter | 117 Kendrick Street Austin, TX United States of America |
|---|---|
| Website | www.hartehanks.com |
| Founding Date | 1923 |
| Tel | 9784393904 |
| Company Status | Public |
| Stock | HHS |
Harte Hanks Competitors
Harte Hanks competitors include dunnhumby, TechTarget, Digitas LBi, and QuinStreet. Harte Hanks ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how Harte Hanks compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
A Day in the Life
A Day in the Life
Harte Hanks employees generally work 9.0 hrs a day
Work Hours
A Day in the Life
Employees at Harte Hanks report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Harte Hanks have 4+ meetings
Meetings
A Day in the Life
63% of Harte Hanks employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Harte Hanks employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
43% of Harte Hanks employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Harte Hanks employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
56% of Harte Hanks employees call their work environment positive
Environment
Harte Hanks Employees
61 employees at Harte Hanks have reviewed Harte Hanks across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.
Overall, the 61 Harte Hanks employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Harte Hanks are mostly dissatisfied with their total compensation at Harte Hanks, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Harte Hanks are not very pleased with their team. 61 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Harte Hanks are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Harte Hanks believe the environment at Harte Hanks is positive. Most Participants believe the pace of work at Harte Hanks is extremely fast. About 63% of the employees at Harte Hanks work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Harte Hanks are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Harte Hanks - Employee Onboarding
The prevailing opinion from employees about joining Harte Hanks is that the company was very unprepared on their first day. Harte Hanks employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Harte Hanks KPIs and OKRs
Employees’ understanding of Harte Hanks' KPIs and OKRs is essential for its success. Out of 7 Harte Hanks employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Harte Hanks CEO & Leadership
Harte Hanks CEO - "Timothy ""Bant"" Breen"
51 /100
Harte Hanks’s CEO "Timothy ""Bant"" Breen" started in this role in 2019. "Timothy’s approval rate is lower compared to CEOs at similar sized companies, putting "Timothy in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Austin. "Timothy ""Bant"" Breen"’s employees rank Harte Hanks in the Bottom 25% for Environment, in the Bottom 20% for Office Culture, and in the Bottom 20% for Team. ""Bant"" Breen" is generally unpopular with Harte Hanks employees, but ranks especially low with Male employees, and by employees with 1 to 3 Years experience and Caucasian employees. However, Asian or Pacific Islander employees have a slightly more favorable view of the CEO. When compared to Harte Hanks’s competitors, "Timothy ""Bant"" Breen" ranks below both QuinStreet CEO Douglas Valenti and Digitas LBi CEO Danielle Bassil.
Harte Hanks Leadership
The Harte Hanks Executive Team is rated a “D-” and led by CEO "Timothy ""Bant"" Breen", Executive VP, COO & CTO Shirish Lal, and Executive VP of Human Resources & Contact Center Andrew Harrison
"Timothy ""Bant"" Breen" CEO / President
"Timothy ""Bant"" Breen" serves as the CEO / President of Harte Hanks.
Shirish Lal Executive VP, COO & CTO
Mr. Shirish R. Lal has been the Chief Operating Officer and Chief Technology Officer at Harte Hanks, Inc. since March... read more
Andrew Harrison Executive VP of Human Resources & Contact Center
Mr. Andrew P. Harrison serves as Executive Vice President of Human Resources & Contact Center at Harte Hanks, Inc. and... read more
Robert L. R. Munden General Counsel & Secretary
Mr. Robert L. R. Munden has been General Counsel and Secretary of Harte Hanks, Inc. since April 2010. Mr. Munden served... read more
Robert Howells Head of Key Accounts
Mr. Robert Howells has been the Head of Key Accounts at Harte-Hanks Inc. since June 2014. Mr. Howells served as Group... read more
Garrett Sznip Managing Director of Consulting
Mr. Garrett Sznip has been the Managing Director of Consulting at Harte Hanks, Inc. since November 21, 2016. Mr. Sznip... read more
Kyle Kennedy Managing Director of Direct Marketing - Austin
Mr. Kyle Kennedy has been Managing Director for Direct Marketing in Austin, TX of Harte-hanks Inc. since December 2004.... read more
Korey Thurber Head of Analytics
Mr. Korey Thurber serves as the Head of Analytics at Harte Hanks, Inc. Mr. Thurber served as Vice President of Analytics... read more
Harte Hanks Salaries
How much does Harte Hanks pay?
How much do people at Harte Hanks get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Harte Hanks is $96,576, or $46 per hour, while the estimated median salary is $108,473, or $52 per hour.
At Harte Hanks, the highest paid job is a General Counsel at $219,787 annually and the lowest is an Admin Assistant at $45,145 annually. Average Harte Hanks salaries by department include: Business Development at $102,762, IT at $94,672, Product at $169,133, and HR at $123,941. Half of Harte Hanks salaries are above $108,473.
32 employees at Harte Hanks rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 108 ratings) while 31 employees at Harte Hanks rank their Perks And Benefits in the Bottom 10% of similar sized companies in the US (based on 38 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $66k | $66k | 1st Percentile |
17th Percentile $87k | $87k | 17th Percentile |
33rd Percentile $103k | $103k | 33rd Percentile |
50th Percentile $160k | $160k | 50th Percentile |
67th Percentile $211k | $211k | 67th Percentile |
83rd Percentile $262k | $262k | 83rd Percentile |
100th Percentile $267k | $267k | 100th Percentile |
$96,576*
Average Compensation
$108,473*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Harte Hanks Salaries by Department
Diversity & Inclusion at Harte Hanks
Diverse employees at Harte Hanks score the company 56/100 across various culture categories, placing Harte Hanks in the Bottom 15% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Harte Hanks across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Harte Hanks Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
- Employee Stock Purchase Plan
Office Perks
- Work From Home Policy
- Unique Office Space
Harte Hanks PTO
Harte Hanks' PTO and Vacation policy typically gives 10-15 days off a year. Paid Time Off is Harte Hanks' most important benefit besides Healthcare when ranked by employees, with 60% of employees saying it is the most important benefit. Harte Hanks' benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Harte Hanks Careers
Harte Hanks Jobs
No Recent Jobs found for Harte Hanks on Comparably
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H1B Visa
In 2019, Harte Hanks applied for 8 H1B visas. Of the work permits applied for, 88% were approved.
Work Permit Application Outcome
8
Total Applied
H1B Applications Outcome
- 88% Granted (7 out of 8)
- 0% Denied ( out of 8)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 8)
- 13% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 8)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Harte Hanks Know You Want To Work There
Overview of Candidates Interested in Harte Hanks on Comparably
Candidates By Department
All Industries | 38% | |
|---|---|---|
Marketing | 19% | |
IT | 13% | |
Engineering | 13% | |
Customer Support | 6% | |
Other | 13% |
Candidates By Location
Austin | 50% | |
|---|---|---|
San Antonio | 13% | |
Edinburg | 6% | |
Fort Worth | 6% | |
Denver | 6% | |
Other | 19% |
Frequently Asked Questions regarding Harte Hanks
What is Harte Hanks address?
Harte Hanks location is at 117 Kendrick Street
Who is the CEO of Harte Hanks?
Harte Hanks CEO is "Timothy ""Bant"" Breen", their score by employees is 51
What is Harte Hanks eNPS?
The eNPS for Harte Hanks is -25
What is Harte Hanks revenue?
Harte Hanks revenue is $384M
What is the salary for Marketing Manager in Harte Hanks?
Marketing Manager average salary in the US is 66k
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