HelloFresh Culture | Comparably
HelloFresh Claimed Company
We change the way people eat, forever. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
703
TOTAL
RATINGS
8220

HelloFresh Company Culture

HelloFresh Culture

This score is derived from employee ratings & reviews
4.2/5
HelloFresh's Overall Culture is rated B+

Top Rated Culture Dimensions

HelloFresh CEO

Top 25%Top 25% of Similar Size Companies on Comparably
Uwe Voss HelloFresh's CEO
Uwe Voss
73 /100

Diversity at HelloFresh

Top 20%Top 20% of Similar Size Companies on Comparably
B+

Diverse employees at HelloFresh have rated Team, Manager, and Office Culture as the highest categories they have scored

Women at HelloFresh

Top 15%Top 15% of Similar Size Companies on Comparably
A-

Women at HelloFresh have rated Team, Happiness, and Perks And Benefits as the highest categories they have scored

HelloFresh eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 35%Top 35% of Similar Size Companies on Comparably

Recommend to a Friend?

11

HelloFresh employees are 11% more likely to recommend HelloFresh as a great place to work

44%Promoters
23%Passives
33%Detractors

Working at HelloFresh

Working at HelloFresh is rated highly by 703 employees, across various culture dimensions. HelloFresh employees are most satisfied about Office Culture, Manager, and Environment categories, putting HelloFresh’s culture in the Top 20% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in New York. See below in detail how working at HelloFresh was rated by employees.

Overall Company Culture at HelloFresh

B+

Overall Company Culture at HelloFresh is rated B+

Last updated months ago

Top
20%

HelloFresh ranks in the Top 20% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 703 Employees

View Results
0
20
40
60
80
100
IT
92
IT92
Admin
84
Admin84
Design
83
Design83
Engineering
82
Engineering82
HR
79
HR79
Marketing
77
Marketing77
Operations
75
Operations75
Customer Success
73
Customer Success73
Product
71
Product71
Customer Support
68
Customer Support68
Finance
66
Finance66

HelloFresh Employee Reviews

Out of 1248 HelloFresh employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping HelloFresh improve their work culture.

80%
20%
Positive Reviews80%
Constructive Feedback20%

Positive Reviews From HelloFresh Employees

  • What are some of the best things about your team?
    Supportive work environment. Most people are friendly.
  • What are some of the best things about your team?
    My specific team is friendly and warm. Morale seems to be high on the priority list for my Sr. Director. Other teams I work with are not this way.
  • What is most positive about the culture and environment at your company?
    My direct team is supportive and collaborative. We cheer for each other.

Constructive Feedback From HelloFresh Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    Opportunities for development come with a severe glass ceiling (ex. no level skipping; limited number of promotions only available every 6 months). This puts limits and brakes on "high potential" employees' upward mobility. Also, equity is not offered to all levels of leadership.
  • What needs to change to make the company culture better?
    The company needs to build in proper systems to support the development of new Leaders. Just creating a library of training modules isn't enough. Leaders can't access this content if they're not also given the time to be able to focus on their learning and/or applying what they've learned!
  • What's going wrong and how can it be improved?
    Teams don't really work cohesively. Each project seems to have competing priorities. Planning, and communication of those plans, needs to be improved. I'd recommend utilizing focus groups so teams that are directly impacted by new initiatives have input before rollouts. They don't feel heard.

HelloFresh Company Information

HelloFresh Company Overview

We change the way people eat, forever.

HelloFresh was founded in 2012 and its current CEO is Uwe Voss. Since its inception 14 years ago, HelloFresh has grown to 25000 employees.

HelloFresh Mission, Vision & Values

HelloFresh Mission Statement

We change the way people eat, forever.

HelloFresh Vision Statement

We are the leading global meal kit delivery company, providing households with wholesome, homemade meals – no shopping and no hassle. The HelloFresh Group includes the HelloFresh, Green Chef, EveryPlate, Chefs Plate, Factor_, and Youfoodz brands.

HelloFresh Values

  • Speed & Agility
  • Learning Never Stops
  • Data Driveness
  • Relentless Prioritization
  • Egoless Environment
  • Customer Centricity
  • Long-Term Orientation

Sustainability and Corporate Social Responsibility at HelloFresh

We believe that sustainability means caring for the planet and its people. We're committed to helping eliminate food waste, fight climate change, and innovate sustainable packaging—but our efforts extend beyond the environment.

Through community impact programs, we provide fresh, nutritious meals to people experiencing food insecurity while building the foundation for a more sustainable and equitable food system.

Giving back to the community and sustainability go hand in hand. By reducing food waste and diverting fresh produce to those in need, we’re working towards creating a more equitable food system that makes nutrition accessible to the communities we serve. Beyond the Box aims to further HelloFresh’s mission of changing the way people eat forever. This initiative addresses the current food system by ensuring that fresh ingredients are available to anyone facing food insecurity in the United States.

We launched Meals with Meaning in 2020 to provide free meal kits to people facing food insecurity in America. Our team draws on the expertise of organizers and volunteers to support community needs wherever we operate. That could mean providing meal kits with step-by-step recipes, ingredient boxes for wholesome dishes, prepared food from local organizations, or even mobile markets. In 2021, we distributed 1.5 million meals, and in 2022, we hope to reach 2 million!

Our Social Impact and Culinary teams collaborated to create Hunger Matters where we empower our communities by sharing wholesome, budget friendly recipes, identifying local food banks and pantries, and healthy eating tips to live better.

Websitewww.hellofresh.com
Founding Date2012
Company StatusPublic
StockHLFFF
Jobscareers.hellofresh.com
Social Sites
Headquarters
New York City HQ28 Liberty St.
New York City, NY 10005
United States of America
Berlin HQPrinzenstraße 89
Berlin 10969
Germany
London HQ60 Worship St
London EC2A
United Kingdom
Chippendale HQ5-13 Queen St
Chippendale, New South Wales 2008
Australia
Copenhagen HQArtillerivej 90, st
Copenhagen 2300
Denmark
  • Looking back at the last 10 years, we have identified a lot of different success factors behind the #HelloFresh story. Watch our founders Dominik S. Richter and Thomas Griesel explain what they think is the key driver of our strong growth path and how we are going to achieve our ambitious goals in the future.
  • At HelloFresh, we're constantly growing and evolving. Our workplace culture is one of the most important aspects of our company, and we strive to create an environment where great talent can thrive. In this video, seven leaders from different parts of our company share their thoughts on culture, growth, and the workplace. You'll get a unique perspective on what it's like to work at HelloFresh - and why we're such a great place to grow your career!
  • Working in a pleasant environment helps us concentrate, be more productive, and enjoy what we do more. That's why at HelloFresh, we pay a lot of attention to the spaces where our team works —or, as we call it, our Fresh Farm. Have you ever imagined how is the place from which we are changing the way people eat, forever? This video gives you a sneak peek at our London head office, where many of us love what we do every day! Open spaces with lots of light, extra large windows, modern (and very comfortable!) furniture in natural materials, plenty of plants to create a cozy atmosphere, a huge kitchen open to everyone, and the best coffee in the neighborhood. Oh, have we already mentioned that we love dogs? There is room for everyone here.
  • Maybe because of the opportunities to grow your career within the company and never stop learning? Or because of the chance to use cutting-edge technologies and improve every day an innovative product that is changing the way people eat around the world? Or could it be to work in a motivating and rewarding environment with inspiring colleagues driven by the same passion as you? There are as many reasons as there are people! In this video, some of our colleagues from the Tech department tell you why they applied to HelloFresh and what they enjoy most about working here. And what about you? Do you want to tell us what moves you? We’d definitely love to hear more about it. At HelloFresh, we are looking for the best software engineers, data scientists, and technologists to help us continue our journey and become the world's leading food solutions group that changes the way people eat, forever.
  • Our Tech on Toast challenge was especially difficult, but our Data Engineer Nahara was able to overcome it successfully! She was able to explain the software architecture she builds and maintains before the toast popped.
  • Culture Video

HelloFresh Employees

HelloFresh has 25000 employees in 5 locations. 703 employees at HelloFresh have reviewed HelloFresh across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 703 HelloFresh employees give their leadership a grade of A-, or Top 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at HelloFresh are generally satisfied with their total compensation at HelloFresh, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at HelloFresh are pleased with their team. 703 Participants grade the quality of their coworkers a B. The majority believe the meetings at HelloFresh are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at HelloFresh believe the environment at HelloFresh is positive. Most Participants believe the pace of work at HelloFresh is comfortably fast. About 40% of the employees at HelloFresh work 8 hours or less, while 5% of them have an extremely long day - longer than twelve hours.

Overall, the employees at HelloFresh are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
HelloFresh employees generally work 9.5 hrs a day
Work Hours
A Day in the Life
Employees at HelloFresh report the work pace is comfortably fast
Work Pace
A Day in the Life
82% of HelloFresh employees look forward to interacting with their team every day
Coworkers
A Day in the Life
HelloFresh employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
74% of HelloFresh employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
HelloFresh employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
77% of HelloFresh employees call their work environment positive
Environment

Joining HelloFresh - Employee Onboarding

The prevailing opinion from employees about joining HelloFresh is that the company was unprepared on their first day. HelloFresh employees concluded that their overall onboarding experience was positive. 25% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

HelloFresh KPIs and OKRs

At HelloFresh 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of HelloFresh's KPIs and OKRs is essential for its success. Out of 174 HelloFresh employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 146 have said yes.

AnswerPercent
Yes84%
No16%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

HelloFresh CEO & Leadership

HelloFresh CEO - Uwe Voss

Uwe Voss HelloFresh's CEO
73 /100

HelloFresh’s CEO Uwe Voss started in this role in 2020. Uwe’s approval rate is in the Top 25% of all CEOs of similar-sized companies on Comparably, and in the Top 30% compared to the CEOs of all other companies in New York. HelloFresh’s CEO is highly regarded especially by employees in the Admin department, employees in the Design department, and employees in the IT department. However, employees in the Product department, employees in the Marketing department, and employees identified with Other ethnicities have a less favorable view of the CEO and believe there is room for improvement. Compared to HelloFresh’s competitors, Uwe Voss ranks right above Fresh Direct CEO David McInerney. Under Voss’s leadership, HelloFresh employee respondents are most happy about their Office Culture and the company’s Manager. Meetings and eNPS are two areas, according to respondents, where HelloFresh could stand to see real improvement.

HelloFresh Leadership

The HelloFresh Executive Team is rated a “B+” and led by CEO Uwe Voss, CEO, HelloFresh North America Uwe Voss, and Senior Vice President, People Ana Garcia

  • Uwe Voss  CEO / President

    Uwe Voss CEO / President

    CEO of HelloFresh North America

  • Uwe Voss CEO, HelloFresh North America

    Uwe Voss serves as the CEO of HelloFresh North America. Uwe started at HelloFresh in October of 2016. Uwe currently... read more

  • Ana Garcia Senior Vice President, People

    Ana Garcia serves as the Vice President Operations of HelloFresh. Ana started at HelloFresh in October of 2018. Ana... read more

  • Colin Bennett General Counsel, SVP Strategic Initiatives

    Colin Bennett serves as the General Counsel, SVP Strategic Initiatives of HelloFresh.

  • Mathias Weiden Chief of Staff, HelloFresh North America

    Mathias Weiden serves as the Chief of Staff, HelloFresh North America of HelloFresh.

  • Marcus Von Franck CMO, HelloFresh U.S.

    Marcus Von Franck serves as the CMO, HelloFresh U.S. of HelloFresh.

  • Joanna Hicks SVP, U.S. Fulfillment

    Joanna Hicks serves as the SVP, U.S. Fulfillment of HelloFresh.

  • Jason Adamchik SVP, Automation

    Jason Adamchik serves as the SVP, Automation of HelloFresh.

  • Jacob Krempel SVP, Operations

    Jacob Krempel serves as the SVP, Operations of HelloFresh.

HelloFresh Salaries

How much does HelloFresh pay?

How much do people at HelloFresh get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at HelloFresh is $124,505, or $59 per hour, while the estimated median salary is $124,608, or $59 per hour.

At HelloFresh, the highest paid job is a Director of Sales at $231,654 annually and the lowest is a CS Rep at $30,000 annually. Average HelloFresh salaries by department include: Communications at $278,238, IT at $122,571, Finance at $95,309, and Design at $98,049. Half of HelloFresh salaries are above $124,608.

329 employees at HelloFresh rank their Compensation in the Top 20% of similar sized companies in the US (based on 810 ratings) while 322 employees at HelloFresh rank their Perks And Benefits in the Top 15% of similar sized companies in the US (based on 494 ratings).

Salaries contributed from HelloFresh employees include job titles like DevOps, Business Analyst, Operations Manager, and CS Rep. Comparably data has a total of 5 salary records from HelloFresh employees.

Last updated months ago.

1st Percentile
$52k
$52k1st Percentile
17th Percentile
$93k
$93k17th Percentile
33rd Percentile
$124k
$124k33rd Percentile
50th Percentile
$175k
$175k50th Percentile
67th Percentile
$223k
$223k67th Percentile
83rd Percentile
$271k
$271k83rd Percentile
100th Percentile
$278k
$278k100th Percentile
$124,505*
Average Compensation
$124,608*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

HelloFresh Salaries by City

HelloFresh Salaries by Department

Explore HelloFresh Salaries

Diversity & Inclusion at HelloFresh

Diverse employees at HelloFresh score the company 74/100 across various culture categories, placing HelloFresh in the Top 20% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at HelloFresh across various culture dimensions.

Everyone is welcome at our table. ,,At HelloFresh, we want to change the way people eat forever. We believe sitting down to share a meal brings people of all identities, backgrounds, and cultures together. We are committed to celebrating all dimensions of diversity in the workplace equally, including unique perspectives, and empowering our team to bring their whole selves to work. We also aim to extend this to the partners we seek, and the communities we serve. We are constantly evolving to deliver on these principles. ,,Our employees are at the center of our actions. We work with them to make tangible and impactful strides, ensuring HelloFresh is a welcoming place for all. To guide us, we've established a DE&I Committee and several ERGs (Employee Resource Groups), sponsored by Senior Leadership. ERGs are simultaneously contributors and executors: a source for real-time insights and feedback, and drivers of DE&I initiatives and events. These efforts help us create safe spaces for employees to raise issues and guide our efforts towards inclusivity.

Ranked Culture the Highest

Women 82/100
Department - Design
Men 92/100
Department - Admin
Diverse Employees 84/100
Department - Marketing

Ranked Culture the Lowest

Women 64/100
Department - Customer Support
Men 60/100
Tenure - Less Than 1 Year
Diverse Employees 54/100
Tenure - Less Than 1 Year

HelloFresh Perks & Benefits

Transportation benefits and pre-tax savings (in certain locations) Free access to Headspace meditation app Company-matched contributions to employee donations through Deed Travel Assistance Employee Assistance Program

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Free Food
  • Pet-Friendly
  • Company Social Outings
  • Legal Assistance
  • Work From Home Policy
  • Unique Office Space

HelloFresh PTO

HelloFresh's PTO and Vacation policy typically gives 20-30 days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Frequently Asked Questions regarding HelloFresh

What is HelloFresh address?

HelloFresh location is at 28 Liberty St.

Who is the CEO of HelloFresh?

HelloFresh CEO is Uwe Voss, their score by employees is 73

What is HelloFresh eNPS?

The eNPS for HelloFresh is 11

What is the salary for Developer in HelloFresh?

Developer average salary in the US is 125k

What are the salaries in the HR in HelloFresh?

The average salaries for HR in HelloFresh is 122k

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