HelloTech Claimed Company

HelloTech is the leading independent, on-demand technology support service. Available 24/7 both in-home and remote, HelloTech's massive network of expert technicians nationwide are dedicated to providing a top-notch customer experience for a wide range of services, including computer support, smart home device installation, home office setup, and more. With both direct-to-consumer presence and deep integrations with retailers such as Walmart.com and Comcast Xfinity, HelloTech eliminates the headaches and hassle of product installation and maintenance. read more

EMPLOYEE PARTICIPANTS: 108

TOTAL RATINGS: 1153

CEO: Greg Steiner

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HelloTech KPIs and OKRs

At HelloTech 80% of employees think their department KPIs and OKRs are clear. Employees’ understanding of HelloTech's KPIs and OKRs is essential for its success. Out of 7 HelloTech employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.

Answer	Percent
Yes	86%
No	14%

Are your company's goals clear, and are you invested in them?

Answer	Percent
Yes	80%
No	20%

Are the KPIs/OKRs for your department clear?

Manager's Role in Accomplishing Goals

A main function of a managerial role is to lead one’s subordinates. A manager at HelloTech is responsible for ensuring his subordinates accomplish objectives using key performance indicators. HelloTech employees shared they generally receive helpful feedback once a month or every week, while 75% of HelloTech employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.