Hendrick Automotive Group Employee Reviews
Out of 209 Hendrick Automotive Group employee reviews, 53% were positive. The remaining 47% were constructive reviews with the goal of helping Hendrick Automotive Group improve their work culture. The Finance team, with 91% positive reviews, reports the best experience at Hendrick Automotive Group compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 67% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They are very engaged and sincerely care.
Seem to be focused on goals
They listen and do thier best to always try to help and use suggestions. The HR and IT team always assist as much as possible and never leave you hanging with unknowns.
Everyone is helpful with any tasks
They lead from the front
What does the leadership team need to get better at?
Training and evaluations and treat the customer with respect
Review from Sales Dept
Employee relations non hostile no more verbal abuse name calling
Review from Sales Dept
Follow through and communication skills
Review from Customer Support Dept
Listen to the truth of things. And be fair on rulings.
Communication, leadership in general and one of the core values; accountability at all levels.
What is the best part about your compensation package?
Good health-care benefits for the employee
Posted 24 days ago
I have the opportunity for advancement.
Fair pay for job done.
I haven't gotten any yet
I havent been with the company long enough to really know
Why do you feel undervalued and what would make you feel better about your compensation?
The same pay scale across all the stores.
Commission sales for our group are below industry average.
Because they gave me jobs i was not qualified for without pay. The sent me to repo cars more thatn 2 hours away
The best leads for the most money is given to younger employees
Having my job instead of being laid off for other people's negativity and negligence to human life.
What are some of the best things about your team?
My coworkers make my job worth it. Without the support and positivity of them I would not be employed at this store
We work together exceptionally well
communication and helping each other
I truely dont know. I was done so wrong
Abusive belittling negative embarrassment is a daily event called names suspended and never written up called liar from GSM who has employees steal cars for month and comes in for wk for month getting pd to at wk and stole a car and missed it for month Dale Jr GMC Cadillac GMC Buick in TallahassI
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
dont pit everyone against on another
They could talk to you better with sense
Better participation in meetings, It’s the same few people that speak up in meetin
Better management and more support.
Respect each other and help
Review from Sales Dept
What is most positive about the culture and environment at your company?
They give a lucheon every month to highlight people doing above an beyond work.
The support from coworkers. Not management
We all rely on each other and always have each other's back!
It is a place to work.
Comradery is good. We sometimes hire under qualified people
What needs to change to make the company culture better?
better training and management needs to evaluate better
Review from Sales Dept
The interaction between staff and management
Management and have way too report without being singled out and pushed out for speak up
Review from Sales Dept
Hire managers that don’t change the rules to suit themselves instead employe
Team players that actually plan on being a team
What did you like most about the interview process?
There were two stages. One where a co-worker interviews and then if they feel like they are a good fit and have qualifications, then you get a interview with the manager with the other co-workers around.
The process was very quick.
The interview was very laid back but thorough
The relax environment and the information provided was simple
Oh they made the job sound great! They spoke so highly about how their dealership was a family. And such a strong family. They are very manipulative and then when you start working very toxic.
What would you improve about your company's interview process?
Change your process took 6weels to complete
Review from Sales Dept
take an interest in the person
Have someone knowledgeable perform the intervie
What makes you most happy at work?
Interacting with the people I work with
The people who I work with are the reason I am happy!
Interacting with customers from diverse cultures.
Helping people buy their dream cars
The team i work with and good communication
What's going wrong and how can it be improved?
Get rid of managers that run the business for the their own selfless instead for the employees and customers
Poor management 1 out of 10
unhappy employees breed unhappy customers
The managers need better training. They need to learn to answer their phones.
New management instead of upper management bringing friends in, it’s the old boy netwo
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