Highmark Health – Their customer service is terrible. M twice and I have spent weeks calling their customer service department who often hang up on us and get loud and angry with us as we try to work through issue Highmark caused. Also whatever system they use is out of sync with their online portal.

Highmark Health is the second largest integrated health care delivery and financing network in the nation based on revenue and is based in Pittsburgh, PA. read more

EMPLOYEE PARTICIPANTS: 170

TOTAL RATINGS: 1557

CEO: David Holmberg

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Their customer service is terrible. M twice and I have spent weeks calling their customer service department who often hang up on us and get loud and angry with us as we try to work through issue Highmark caused. Also whatever system they use is out of sync with their online portal.

Other Employee Reviews for Highmark Health

What would you most like to see improved at your company?

New execcutive management that values their employees
Outlook review

Briefly describe your overall experience at your company

I'm given work and left alone to complete it, with occasional long periods of not receiving any work.
Review from Operations Dept

Briefly describe your overall experience at your company

Overworked, under appreciated with no support

What are some of the best things about your team?

Collaborative, cooperative, team focused, put customers first
Team review

What is the best part about your compensation package?

Medical, dental and vision insurance
Compensation review from Operations Dept

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Their customer service is terrible. M twice and I have spent weeks calling their customer service department who often hang up on us and get loud and angry with us as we try to work through issue Highmark caused. Also whatever system they use is out of sync with their online portal.

Other Employee Reviews for Highmark Health

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