Highmark Health Leadership Employee Reviews
What do you like best about the leadership team?
Communication feedback and rewards. Always able to reach out.
They work with me, and understand that I am human.
They are inspiring and committed to our mission. They want people to be sucessful and are working hard to make Highmark an overall great place to work!!
encouraged to do the best work of my career
They are very motivating and really demonstrate core behaviors, which 100% makes a difference to understanding our work!
Creating a culture of teamwork and progressive thinking
Review from Operations Dept
They are purpose driven to change health care
They are leading And improving healthcare for all our members through innovation and a customer focused mission and vision
They are sincerely working to transform healthcare and genuinely care about the customers.
My immediate manager and VP were extremely invested in my personal and professional growth. They were extremely valuable within my first year with a full time position
I do feel cared for by my direct management team in a family sense.
Fairness, integrity, personable, balance home and work
What does the leadership team need to get better at?
Listening to employee concerns, paying more to match work expectations, and managing the company with longevity as the goal instead of highest profit at all costs
The management team seems to lack some of the qualifications you might expect in their positions, which can be frustrating if you're someone who values competence and forward-thinking. They tend to not take well to being challenged or presented with new ideas.
Making small measurable bets toward truly transforming healthcare
LEADING! They lead by position rather than relationship. There is no interest in learning about employees or their responsibilities. It's all about looking good and making peers and their boss happy.
No communication, one doesn't know what the other is doing, causing difficulty, confusion and descension in the department. No interest in fixing things or making them better. They all have a GOD syndrome.
Understanding that we care more about raises than having management pretend to care about us
Review from Operations Dept
Listening to front line and paying attention to their needs and comments. Don't waste so much time with useless meetings that do not start on time or are not productive.
Start to focus on quality healthcare again instead of maximizing profit
They need to provide support and resources to help manage the workload, provide opportunities to listen to feedback that results in real change and improvements, and show appreciation for the dedication, time and effort employees are putting forth, sometimes at the expense of their mental health
Understand the daily work of their teams.