Highmark Health Employee Reviews

Listening to employee concerns, paying more to match work expectations, and managing the company with longevity as the goal instead of highest profit at all costs

The management team seems to lack some of the qualifications you might expect in their positions, which can be frustrating if you're someone who values competence and forward-thinking. They tend to not take well to being challenged or presented with new ideas.

Making small measurable bets toward truly transforming healthcare

LEADING! They lead by position rather than relationship. There is no interest in learning about employees or their responsibilities. It's all about looking good and making peers and their boss happy.

No communication, one doesn't know what the other is doing, causing difficulty, confusion and descension in the department. No interest in fixing things or making them better. They all have a GOD syndrome.

Higher wages and better health insurance options.

the annual bonus is a joke, there is no option to increase it

My entire team could make 25-50k elsewhere. No one understands what we do or the value of what we do.

I have all the requirements for the role but they try not to pay me fairly compared to the market and other industries.

I work overtime with no compensation. Would be fair to pay for time worked.

"Into endless meetings that lead nowhere? You'll fit right in here. Picture this: up to 40 people crammed in a room, nodding along to status updates that could've been an email. The agenda? As clear as mud. The more meetings you're in, the busier you look, and hey, that's what counts as productivity

We would work better together if we had better morale.

Start on time, be respectful, leave your personal life at the door, have an agenda, notes, clear follow ups if needed prior to the meeting so everyone is prepared.

Not having meetings that could just as easily be emails, but that's a thing everywhere.

Review from Operations Dept

The place has a friendly facade, with smiles all around, but don't let that fool you. When it comes to actually getting work done, it's a whole different story. Assignments get ignored, deadlines are more like guidelines, and 'later' seems to be the favorite word.

Management needs complete turnover with the new managment having more relevant skills.

Administrative tasks, reduction of support, understaffing. Asked to do more with less. Lack of financial acknowledgment on wins or when goals are met even with less staff.

It will never improve until you a new CEO changes the culture

Care about the employees and listen to the problems from the bottom up.

Streamline the process and provide frequent updates to the prospective employee.

Recruiters are not consistent, no follow-up, take days to answer questions, claims of not having ability to use email, or pc, but we all have phones we use these days for that. I persisted and was the only reason onboarded or would have been weeks longer.

Length from application to working there. It can take 8-12 weeks

Here's the deal with the mid-management, from the VPs down to the managers: they're pretty much a strategy-wrecking crew. Got a good plan or idea? Watch them take it and turn it upside down. And formal business processes? Forget about it. Everything's done old-school, word-of-mouth style.

Culture, honesty, communication, trust. to sum it up.

Out of touch management with no desire to be connected.

A lot of changes in management, no clear news of when people are gone. Management needs to be honest and give clear direction. Meetings with employees are to happen often but this is not followed up on.

Management is out of touch; they need to get better at taking suggestions and consider bigger pay raises.

Review from Operations Dept

New execcutive management that values their employees