C
67/100
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HMSHost Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Absolutely nothing at all whatsoever
Meeting new people every day
Getting my benefits and my pay every week
The guests make going to work worhwhile.
Making the guest that I connect with happy.
My team and the customers
Smiles from customers is the most beautiful thing
Doing my job and providing a good experience to our customers.
Good positive expression, hard working
Review from Operations Dept
Meeting new people as in co workers. Its interesting when they come and go.
When everything runs smoothly and there are no issues.
Feeding people coffee, pastries, and breakfast
The feeling of accomplishment I get from being able to meet the daily demands,however fluctuating they are, or how impossible it may seem to get done due to short staffing. Also I am really happy when I'm able to help other people when they're having a terrible day. We are all in this together.
Interacting with different people of multiple cultures
The moments when the pace dies down and all us coworkers can just vibe.
All work done before complain
The amount of pay I make and the things I can do with the pay.
Review from Sales Dept
i get to interact with others
Review from Sales Dept
people working together to win
What's going wrong and how can it be improved?
The level of service suffers due to the volume of guests placed on the staff. We need smaller sections so that we can provide proper service.
More employees and trained management
Do a psychological test before hiring managers, train them to be more people person.
Better management team with more knowledge
Again, showing RESPECT to employees would make a world of difference. Believing your employee (listening to them) instead of siding with a customer over a complaint IS NOT SOMETHING AN HMS HOST HUMAN RESOURCE PERSON SEEMS CAPABLE OF DOING.
We need new managers on the employment/staffing side!
Review from Operations Dept
nothing is going wrong. everything is good
Review from Sales Dept
More communication between employees and management. Better incentives. Good customer feedback gets you nothing, complaints almost get you fired. Broken equipment and safety hazards are rarely addressed! Employees will disappear for 30-1hr on company tome & are not reprimanded Lots of favoritism
Review from Sales Dept
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