HMSHost Culture | Comparably
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HMSHost Claimed Company
HMSHost Foundation is a 501(c)(3) Charity whose mission is to fight poverty in the local community with food, shelter, education, and workforce development. read more
EMPLOYEE
PARTICIPANTS
442
TOTAL
RATINGS
2886

HMSHost Company Culture

HMSHost Culture

This score is derived from employee ratings & reviews
3.0/5
HMSHost's Overall Culture is rated C-

Top Rated Culture Dimensions

HMSHost CEO

Top 50%Top 50% of Similar Size Companies on Comparably
Steven Johnson HMSHost's CEO
Steven Johnson
68 /100

Diversity at HMSHost

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

Diverse employees at HMSHost have rated Professional Development, Environment, and Perks And Benefits as the highest categories they have scored

Women at HMSHost

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

Women at HMSHost have rated Environment, Professional Development, and Office Culture as the highest categories they have scored

HMSHost eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 45%Bottom 45% of Similar Size Companies on Comparably

Recommend to a Friend?

-6

HMSHost employees are -6% more likely to recommend HMSHost as a great place to work

41%Promoters
12%Passives
47%Detractors

Working at HMSHost

Working at HMSHost is rated below average by 442 employees, across various culture dimensions. HMSHost employees rate Compensation highest among all categories, and think that Team and Meetings have the most room for improvement, putting HMSHost’s culture in the Bottom 35% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Washington, DC. See below in detail how working at HMSHost was rated by employees.

Overall Company Culture at HMSHost

C-

Overall Company Culture at HMSHost is rated C-

Last updated today

Bottom
35%

HMSHost ranks in the Bottom 35% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 442 Employees

View Results
0
20
40
60
80
100
Sales
62
Sales62
Operations
57
Operations57
Customer Success
53
Customer Success53

HMSHost Employee Reviews

Out of 250 HMSHost employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping HMSHost improve their work culture.

67%
33%
Positive Reviews67%
Constructive Feedback33%

Positive Reviews From HMSHost Employees

  • What did you like most about the interview process?
    How they seemed so nice at first
    Posted 20 hours ago
  • What makes you most happy at work?
    The customers and just being distracted by the fast paced work
    Posted 20 hours ago
  • What is most positive about the culture and environment at your company?
    The customers make it so fun and it reminds me why i come in everyday
    Posted 20 hours ago

Constructive Feedback From HMSHost Employees

  • What do your coworkers need to improve and how could you work together better?
    If theyre not gonna treat you with respect it shiuld just be eveyone focusing on their job but when you try to only focus on your hob they continuously mess with you
    Posted 20 hours ago
  • Why do you feel undervalued and what would make you feel better about your compensation?
    As a black women at the age of 18 everyone there is older so i try to be respectful to them but the jelousy is loud and the drama is unbearable i tried to go to hr about it and she wasnt hearing me so i looked up and she said i roleld my eyes and sent me home
    Posted 20 hours ago
  • What does the leadership team need to get better at?
    They need to have genuine people with real hearts. They have people that don't care speaking on deaths that happen at the Airport as if their jokes they have drama from older people if you're at a younger age, HR does not help you. They try to silence you and get smart with you and then send you hom
    Posted 20 hours ago

HMSHost Company Information

HMSHost Mission, Vision & Values

HMSHost Mission Statement

HMSHost Foundation is a 501(c)(3) Charity whose mission is to fight poverty in the local community with food, shelter, education, and workforce development.

HMSHost Values

  • Be passionate
  • be open
  • set the pace
  • be reliable
  • keep it simple
Headquarter6905 Rockledge Drive
Bethesda, MD
United States of America
Websitewww.hmshost.com
Founding Date1897
Tel19999999999
Company StatusPrivate

HMSHost Competitors

HMSHost competitors include Westfield, G&K Services, Centerplate, and Levy Restaurants. HMSHost ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how HMSHost compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Westfield's Logo
    Westfield
    4.1/5
  2. #2
    G&K Services' Logo
    G&K Services
    3.3/5
  3. #3
    Centerplate's Logo
    Centerplate
    3.0/5
  4. #4
    HMSHost's Logo
    HMSHost
    3.0/5
  5. #5
    Levy Restaurants' Logo
    Levy Restaurants
    2.6/5
  • Culture Video

HMSHost Employees

442 employees at HMSHost have reviewed HMSHost across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 442 HMSHost employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at HMSHost are generally satisfied with their total compensation at HMSHost, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at HMSHost are mostly dissatisfied with their team. 442 Participants grade the quality of their coworkers a D-. Less than half believe the meetings at HMSHost are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at HMSHost believe the environment at HMSHost is positive. Most Participants believe the pace of work at HMSHost is extremely fast. About 62% of the employees at HMSHost work 8 hours or less, while 9% of them have an extremely long day - longer than twelve hours.

Overall, the employees at HMSHost are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
HMSHost employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at HMSHost report the work pace is extremely fast
Work Pace
A Day in the Life
63% of HMSHost employees look forward to interacting with their team every day
Coworkers
A Day in the Life
HMSHost employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
67% of HMSHost employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
HMSHost employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
53% of HMSHost employees call their work environment negative
Environment

Joining HMSHost - Employee Onboarding

The prevailing opinion from employees about joining HMSHost is that the company was very prepared on their first day. HMSHost employees concluded that their overall onboarding experience was positive. 67% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

HMSHost KPIs and OKRs

At HMSHost 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of HMSHost's KPIs and OKRs is essential for its success. Out of 4 HMSHost employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 3 have said yes.

AnswerPercent
Yes75%
No25%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

HMSHost CEO & Leadership

HMSHost CEO - Steven Johnson

Steven Johnson HMSHost's CEO
68 /100

Steven’s approval rate is just above average, putting Steven in the Top 50% of all CEOs of similar-sized companies on Comparably, and in the Bottom 45% compared to the CEOs of all other companies in Washington, DC. Steven Johnson is well regarded by employees for the Compensation HMSHost offers, and ranks among the Top 40% of CEOs by employees in that category. Steven is most liked by African American/Black employees and Hispanic or Latino employees. However, employees in the Customer Success department have a slightly unfavorable view of the CEO. When compared to HMSHost’s competitors, Steven Johnson ranks just above Levy Restaurants’s CEO Andrew Lansing. With Steven’s leadership, HMSHost employee respondents are most happy about their Compensation and Environment. Steven was rated slightly below average for Team.

HMSHost Leadership

The HMSHost Executive Team is rated a “C-” and led by CEO Steven Johnson, EVP, Chief Human Resources Officer Laura FitzRandolph, and Executive Vice President / Chief Information Officer Sarah Naqvi

  • Steven Johnson  CEO / President

    Steven Johnson CEO / President

    Steven Johnson serves as the CEO / President of HMSHost.

  • Laura FitzRandolph EVP, Chief Human Resources Officer

    Laura FitzRandolph serves as the EVP, Chief Human Resources Officer of HMSHost. Laura started at HMSHost in May of 2016.... read more

  • Sarah Naqvi Executive Vice President / Chief Information Officer

    Sarah Naqvi serves as the Executive Vice President / Chief Information Officer of HMSHost. Sarah started at HMSHost in... read more

  • Stephanie Havard Executive Vice President, Restaurant Development

    Stephanie Havard serves as the Executive Vice President, Restaurant Development of HMSHost. Stephanie started at HMSHost... read more

  • Tim Slaney Vice President Operations

    Tim Slaney serves as the Vice President Operations of HMSHost. Tim started at HMSHost in January of 2015. Tim currently... read more

  • Richard Kinley Vice President - Operations

    Richard Kinley serves as the Vice President - Operations of HMSHost. Richard started at HMSHost in October of 2013.... read more

  • Rick Iapicca VP Operations Planning and Control

    Rick Iapicca serves as the VP Operations Planning and Control of HMSHost. Rick started at HMSHost in November of 1988.... read more

  • Robert Boorom VP Operations

    Robert Boorom serves as the VP Operations of HMSHost. Robert started at HMSHost in August of 1998. Robert currently... read more

  • Jake Crandlemire Vice President, Business Development Finance

    Jake Crandlemire serves as the Vice President, Business Development Finance of HMSHost. Jake started at HMSHost in March... read more

HMSHost Salaries

How much does HMSHost pay?

How much do people at HMSHost get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at HMSHost is $124,402, or $59 per hour, while the estimated median salary is $118,843, or $57 per hour.

At HMSHost, the highest paid job is a Group Product Manager at $219,462 annually and the lowest is an Admin Assistant at $50,178 annually. Average HMSHost salaries by department include: Finance at $91,986, Design at $114,867, Communications at $230,787, and Operations at $84,454. Half of HMSHost salaries are above $118,843.

138 employees at HMSHost rank their Compensation in the Top 40% of similar sized companies in the US (based on 404 ratings) while 128 employees at HMSHost rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 133 ratings).

Last updated a day ago.

1st Percentile
$73k
$73k1st Percentile
17th Percentile
$96k
$96k17th Percentile
33rd Percentile
$115k
$115k33rd Percentile
50th Percentile
$174k
$174k50th Percentile
67th Percentile
$231k
$231k67th Percentile
83rd Percentile
$290k
$290k83rd Percentile
100th Percentile
$294k
$294k100th Percentile
$124,402*
Average Compensation
$118,843*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

HMSHost Salaries by Department

Explore HMSHost Salaries

Diversity & Inclusion at HMSHost

Diverse employees at HMSHost score the company 60/100 across various culture categories, placing HMSHost in the Bottom 30% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at HMSHost across various culture dimensions.

Ranked Culture the Highest

Women 76/100
Department - Operations
Men 45/100
Department - Operations
Diverse Employees 60/100
Department - Sales

Ranked Culture the Lowest

Women 47/100
Tenure - Less Than 1 Year
Men N/A/100
Diverse Employees 45/100
Tenure - Less Than 1 Year

HMSHost Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Tuition Reimbursement
  • Employee Stock Purchase Plan

Office Perks

  • Work From Home Policy
  • Unique Office Space

HMSHost PTO

HMSHost's PTO and Vacation policy typically gives 0-10 days off a year with 0% of employees expected to be work free while out of office. HMSHost's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time50%
Vacation Policy0%
Office Meals0%
401k Contribution50%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes100%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo33%
$1500 - $2500/mo0%
$1000 -$1500/mo33%
$500 -$1000/mo34%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

HMSHost Careers

HMSHost Jobs

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H1B Visa

In 2019, HMSHost applied for 5 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

5
Total Applied
  • 100% Granted (5 out of 5)
  • 0% Denied ( out of 5)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 5)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 5)

This data was calculated using publicly sourced data from OFLC Performance Data

Let HMSHost Know You Want To Work There

Overview of Candidates Interested in HMSHost on Comparably

Candidates By Department

Customer Support
33%
Operations
33%
All Industries
33%

Candidates By Location

Portland
33%
Trenton
33%
Phoenix
33%

Frequently Asked Questions regarding HMSHost

What is HMSHost address?

HMSHost location is at 6905 Rockledge Drive

Who is the CEO of HMSHost?

HMSHost CEO is Steven Johnson, their score by employees is 68

What is HMSHost eNPS?

The eNPS for HMSHost is -6

What is the salary for Technical Support in HMSHost?

Technical Support average salary in the US is 60k

What are the salaries in the Design in HMSHost?

The average salaries for Design in HMSHost is 115k

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