HMSHost Employee Reviews
Out of 236 HMSHost employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping HMSHost improve their work culture. The Operations team, with 81% positive reviews, reports the best experience at HMSHost compared to all other departments at the company. The Sales team offered the most constructive feedback, with 50% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Caring about their employees. Its that simple.
Todo desde valores, capacitacion organizacion y seriedad
Better managers that enforce policies and that know the policies themselves
Everything. Leading. Being present. Coaching. Team building.
Communicating with employees they don't do that
Why do you feel undervalued and what would make you feel better about your compensation?
Better pay, CLEAR COMMUNICATION, everyone on the same page, knowing what the company or store goals are, repetitive hands on training for inexperienced workers, corrective training for current employees and standards that are always met not sometimes
I feel like people that work for AAA make sure that customers are getting food and picking up after them should get flight benefits
Better morale booster's and Much more acknowledgment about the job that we are doing better leader ship
Get a higher pay, better insurance
Review from Sales Dept
I would say that the harassment and a lot of the games that have been going on makes me feel undervalued. Just some support and respect would be nice. I really enjoy my job I've had a great experience regardless of the other nonsense that has been going on for the last 11 months.
What do your coworkers need to improve and how could you work together better?
The bad employees need to go. So much bullying!
Better training, more hands on corrective training, motivation from manager, positive reinforcement, and fully stocked store
There is no teamwork. Any would be an improvement.
Their attitude and professionalism. They are disrespectful to customers.
Show up to work on their scheduled shift.
What needs to change to make the company culture better?
Training and positive reinforcement motivated manager
Upper management needs to care
Quality control department to keep or make sure everything is going well per the company (HMSHOST) policy and goals
New supervisors and managers are needed.
Review from Operations Dept
People need to remember you don't got to work to have friends you go to work to service the costumers.
Review from Sales Dept
What would you improve about your company's interview process?
Better communication. Letting the person you are hiring know whats going on. Keep in contact with them and give them your right number!
contacting previous employers, experience workers, friendly workers
First trust in company for employee
What's going wrong and how can it be improved?
The level of service suffers due to the volume of guests placed on the staff. We need smaller sections so that we can provide proper service.
More employees and trained management
Do a psychological test before hiring managers, train them to be more people person.
Better management team with more knowledge
Again, showing RESPECT to employees would make a world of difference. Believing your employee (listening to them) instead of siding with a customer over a complaint IS NOT SOMETHING AN HMS HOST HUMAN RESOURCE PERSON SEEMS CAPABLE OF DOING.
What would you most like to see improved at your company?
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