HMSHost Employee Reviews | Comparably
HMSHost Claimed Company
HMSHost Foundation is a 501(c)(3) Charity whose mission is to fight poverty in the local community with food, shelter, education, and workforce development. read more
EMPLOYEE
PARTICIPANTS
443
TOTAL
RATINGS
2887
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HMSHost Employee Reviews

Out of 257 HMSHost employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping HMSHost improve their work culture. The Operations team, with 81% positive reviews, reports the best experience at HMSHost compared to all other departments at the company. The Sales team offered the most constructive feedback, with 50% of that department's reviews constructive in nature.

What does the leadership team need to get better at?

Leadership Reviews

They need to have genuine people with real hearts. They have people that don't care speaking on deaths that happen at the Airport as if their jokes they have drama from older people if you're at a younger age, HR does not help you. They try to silence you and get smart with you and then send you hom

They need to promote more within the company instead of hiring new managers

Caring about their employees. Its that simple.

Todo desde valores, capacitacion organizacion y seriedad

Better managers that enforce policies and that know the policies themselves

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

As a black women at the age of 18 everyone there is older so i try to be respectful to them but the jelousy is loud and the drama is unbearable i tried to go to hr about it and she wasnt hearing me so i looked up and she said i roleld my eyes and sent me home

I work like a manager, but they will not promote me. They expect me to act like a manager as well

Better pay, CLEAR COMMUNICATION, everyone on the same page, knowing what the company or store goals are, repetitive hands on training for inexperienced workers, corrective training for current employees and standards that are always met not sometimes

I feel like people that work for AAA make sure that customers are getting food and picking up after them should get flight benefits

Better morale booster's and Much more acknowledgment about the job that we are doing better leader ship

What do your coworkers need to improve and how could you work together better?

Team Reviews

If theyre not gonna treat you with respect it shiuld just be eveyone focusing on their job but when you try to only focus on your hob they continuously mess with you

The bad employees need to go. So much bullying!

There is no teamwork. Any would be an improvement.

Better training, more hands on corrective training, motivation from manager, positive reinforcement, and fully stocked store

Being treated fairly not expecting everyone to do their job and not just standing around watching.

What needs to change to make the company culture better?

Environment Reviews

First, the general managers need better training, and when it comes to the staff they should already have the store clean not wait until inspection or the boss comes to start cleaning.

Training and positive reinforcement motivated manager

Upper management needs to care

Quality control department to keep or make sure everything is going well per the company (HMSHOST) policy and goals

New supervisors and managers are needed.

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

Better communication. Letting the person you are hiring know whats going on. Keep in contact with them and give them your right number!

contacting previous employers, experience workers, friendly workers

First trust in company for employee

What's going wrong and how can it be improved?

Outlook Reviews

The level of service suffers due to the volume of guests placed on the staff. We need smaller sections so that we can provide proper service.

More employees and trained management

Do a psychological test before hiring managers, train them to be more people person.

Better management team with more knowledge

Again, showing RESPECT to employees would make a world of difference. Believing your employee (listening to them) instead of siding with a customer over a complaint IS NOT SOMETHING AN HMS HOST HUMAN RESOURCE PERSON SEEMS CAPABLE OF DOING.

What would you most like to see improved at your company?

Outlook Reviews

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