79
out of 100
HSBC is one of the world’s largest banking and financial services organisations. We serve around
46 million customers through four global businesses: read more
HSBC Competitors
HSBC competitors include BBVA, Santander, Bank of America, Citi and Lloyds Banking Group. HSBC ranks 2nd in Employee Net Promoter Score on Comparably vs its competitors. See below how HSBC compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
3rd
eNPS Rank
2nd
Gender Rank
5th
Diversity Rank
4th
Product Quality
3rd
NPS Rank
4th
Pricing Rank
4th
Customer Service
4th
See HSBC Culture vs Competitors:
HSBC Competitors at a Glance
CEO Ratings Comparison
HSBC's CEO Score Ranks 3rd
286 Employees at HSBC rate John Flint a 73 out of 100, which ranks them 3rd below Bank of America's CEO,Brian Moynihan. Last rating was months ago.
- 1st
Javier Rodríguez SolerBBVA59 Employees at BBVA rate Javier Rodríguez Soler a 79 out of 100, which ranks them 1st out of HSBC's competitors. Last rating was months ago.
- 2nd
Brian MoynihanBank of America73out of 100660 Employees at Bank of America rate Brian Moynihan a 73 out of 100, which ranks them 2nd out of HSBC's competitors. Last rating was a day ago.
- 4th
Michael CorbatCiti72out of 100539 Employees at Citi rate Michael Corbat a 72 out of 100, which ranks them 4th out of HSBC's competitors. Last rating was a month ago.
- 5th
Jose Antonio AlvarezSantander69out of 10035 Employees at Santander rate Jose Antonio Alvarez a 69 out of 100, which ranks them 5th out of HSBC's competitors. Last rating was months ago.
Product Quality Score Comparison
HSBC Ranks 3rd in Product Quality Score
366 Customers rate HSBC's Product Quality Score a 3.6/5, which ranks it 3rd against its competitors, below Citi.
NPS Comparison
HSBC Ranks 4th in Net Promoter Score
471 Customers rate HSBC's Net Promoter Score a 8, which ranks it 4th against its competitors, below Citi. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend HSBC to a friend?”.
Pricing Score Comparison
HSBC Ranks 4th in Pricing Score
336 Customers rate HSBC's Pricing Score a 3.5/5, which ranks it 4th against its competitors, below Citi.
Customer Service Comparison
HSBC Ranks 4th in Customer Service
319 Customers rate HSBC's Customer Service a 3.6/5, which ranks it 4th against its competitors, below Citi.
Overall Culture Score Comparison
HSBC Ranks 5th in Overall Culture Score
455 Employees rate HSBC's Overall Culture a 68/100, which ranks it 5th against its competitors, below Citi. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
HSBC Ranks 2nd in Employee Net Promoter Score
304 Employees rate HSBC's Employee Net Promoter Score a 6, which ranks it 2nd against its competitors, below BBVA. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at HSBC to a friend?”.
Gender Score Comparison
HSBC Ranks 5th in Gender Score
18 Employees rate HSBC's Gender Score a 58/100, which ranks it 5th against its competitors, below Santander. The Gender Score tracks how positively women rate their experience at HSBC.
Diversity Score Comparison
HSBC Ranks 4th in Diversity Score
41 Employees rate HSBC's Diversity Score a 62/100, which ranks it 4th against its competitors, below Bank of America. The Diversity Score tracks how positively diverse employees rate their experience at HSBC.
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