HSBC Employee Reviews
Out of 236 HSBC employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping HSBC improve their work culture. The Operations team, with 84% positive reviews, reports the best experience at HSBC compared to all other departments at the company. The IT team offered the most constructive feedback, with 42% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Approaching in nature whenever required
Awesome to work with enjoy
Open, down to earth, trust worthy, appreciates to be challenged
Good leadership and progressive onset
Review from IT Dept
Awesome leadership skills and experience
What does the leadership team need to get better at?
The bank encourages speaking up but the attitude of the leadership leaves it on paper. When you speak up about something, you become the person creating headache. Leadership values no making a fuss more than actual constructive feedback.
To allowed staff earn more money
Address the shortage issue and provide competitive salaries. Our competitors are paying 50% more than here. I will be moving out soon.
Wellbeing and understanding , health concerns and covid
Open to young, responsible and thoughtful minds. Change the traditional, defensive and slow culture quickly.
What is the best part about your compensation package?
Pension and share plans are superb.
High number of Annual leave days , predictable variable pay
I really appreciate my bonus
The number of vacation days
The benefits offered by the bank
Why do you feel undervalued and what would make you feel better about your compensation?
Yearly bonus are non-existent or low. Even if you work 16 hrs a day your bonus is almost nothing. Salary increase is non-existent. Everybody is quitting.
Yes. Recognition besides the money.
They cut my bonus by 100% with zero explanation despite saving the firm a tangible 10m USD.
Management fear and grudges are endemic
Because my job was sent over sees
What are some of the best things about your team?
Diversity - people from all cultures and mindsets.
they are friendly and we talk and enjoy with one another
Good inter personal relationships, strong team spirit, common goals to work for, supporting ave respecting each other
My team is very kind and helpful
Review from Operations Dept
Friendship and collaborative approach adopted
What do your coworkers need to improve and how could you work together better?
Variable. Some very able people and some not at all. Some senior people appointed to roles for which their profiles suggest not high career experience. Many senior roles going to South Asian employees. More representation of Hong Kong Chinese at corporate HQ is required to improve work environment.
More staff too much stress on them
Open mind, cooperate instead of politics.
Have smaller meeting sizes and a short meeting with the whole team at the beginning of each shift
Review from Operations Dept
The meetings could be diminished with just having the information emailed to the employees. A huge amount of the company time (and employee productivity) is wasted on useless meetings.
What is most positive about the culture and environment at your company?
Approachability of the people on surface (although it does not connect to deeper down / translate into actions).
High appreciation of staff, very diverse, good speak up culture
We value difference and diversity
Mostly collaborative co-workers. Active steps are taken to ensure everyone is inclusive.
Content of work can be interesting. Participate in calls with many countries.
What needs to change to make the company culture better?
Stop Micromanagement and inappropriate behavior on a leadership level is not good. it trickles down.
Flexibility, more trust and resourcing where it counts although understand constraints
More hybrid work and higher speed of execution
The weakest leadership I've seen. No bold decisions. No expertise. Because no one seems to know what they are doing. The focus is on not making waves and avoid owning any decision.
Less politics, less defensive and political colleagues who worked in company for so long, new people and thinking
What did you like most about the interview process?
Openness, guidance, and structure. Very professionally guided by the HR albeit being extremely slow.
Very relaxed environment, quick feedback
Hiring manager was very welcoming
Spoke with several people before making the move from Hong Kong.
It was a very quick process. All the rounds were completed on the same day.
What would you improve about your company's interview process?
The process changed suddenly - please avoid that
Nothing that would show technical skills. Was all just a disorganized conversation. It should have been a red flag.
What makes you most happy at work?
Good sense of humour in people, benefits, free gym.
Team spirit, meaningful tasks, recognition of efforts by the manager
Achieving my goals, and having brilliant co workers to collaborate with.
Learning new things and having variety of work to progress career but I have now progressed it elsewhere.
Talking with customer and easy contact of managers
What's going wrong and how can it be improved?
Too many people quit or moving to another company so nothing is being improved
Need efficiencies for change and onboarding
You have no idea what you are doing. Keep a CEO more than 10 minutes
Manager needs to be a good leader and needs to be kind
worst of the banks by far
What do you like best about your company?
Pay and benefits... great place to work
Review from Operations Dept
What would you most like to see improved at your company?
Communication within the company and with clients
Review from Operations Dept