Citi Claimed Company

EMPLOYEE PARTICIPANTS: 687

TOTAL RATINGS: 6281

HSBC

EMPLOYEE PARTICIPANTS: 452

TOTAL RATINGS: 2759

Citi vs HSBC

Compare Citi versus HSBC for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 687 employees and customers of Citi and 452 employees and customers of HSBC.

Citi

Citi's brand is ranked #402 in the list of Global Top 1000 Brands, as rated by customers of Citi. Their current market cap is $152.62B.

HSBC

HSBC's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of HSBC. Their current market cap is $119.18B.

3.8/5

Product Quality

3.6/5

3.7/5

Pricing

3.5/5

3.8/5

Customer Service

3.6/5

NPS Score

49%	Promoters
24%	Passive
27%	Detractors

Net Promoter Score
Winner by 14

NPS Score

45%	Promoters
18%	Passive
37%	Detractors

See how Citi compares to its competitors

See how HSBC compares to its competitors

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Barclays Bank

National Westminster Bank

Working at Citi vs Working at HSBC

72 / 100

CEO Rating

John Flint

73 / 100

CEO Rating
Winner by 1%

Citi

Citi doesn't have enough ratings to calculate the Team Culture Ratings.

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HSBC

Employees at HSBC rate their CEO, John Flint, 73/100. This score is 1% higher than the scores of Citi's CEO, Michael Corbat. Employees in the Engineering and Operations departments rate John Flint the highest.

CEO Score 72

CEO Score

CEO Score 73

Overall Culture 68

Overall Culture

Overall Culture 68

eNPS

Gender Score 69

Gender Score

Gender Score 58

Diversity Score 72

Diversity Score

Diversity Score 62

Perk And Benefits 70

Perk And Benefits

Perk And Benefits 67

Professional Dev. 62

Professional Dev.

Professional Dev. 43

Overall Culture at Citi vs HSBC

/ 100

Citi

Employees at Citi rate their Overall Culture a 68/100, with Product and Finance as the two departments that rate their experience the highest.

Tied

/ 100

HSBC

Employees at HSBC rate their Overall Culture a /100, with Operations and IT as the two departments that rate their experience the highest.

Tied

Citi68
HSBC68

Employee Net Promoter Score at Citi vs HSBC

eNPS

Citi

213 Promoters 40%

135 Passives 25%

186 Detractors 35%

eNPS

HSBC

133 Promoters 43%

60 Passives 20%

111 Detractors 37%

Employee Net Promoter Score
Winner by %

Citi4
HSBC6

Gender Score at Citi vs HSBC

/ 100

Citi

Employees at Citi rate their Gender Score a 69/100, with IT and Engineering as the two departments that rate their experience the highest.

Gender Score
Winner by 11%

/ 100

HSBC

Employees at HSBC rate their Gender Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

Citi
HSBC58

Diversity Score at Citi vs HSBC

/ 100

Citi

Employees at Citi rate their Diversity Score a 72/100, with Customer Support and Finance as the two departments that rate their experience the highest.

Diversity Score
Winner by 10%

/ 100

HSBC

Employees at HSBC rate their Diversity Score a /100, with Operations and Finance as the two departments that rate their experience the highest.

Citi
HSBC62

Perk and Benefits Score at Citi vs HSBC

/ 100

Citi

Employees at Citi rate their Perk and Benefits Score a 70/100, with Admin and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 3%

/ 100

HSBC

Employees at HSBC rate their Perk and Benefits Score a /100, with Operations and IT as the two departments that rate their experience the highest.

Citi
HSBC67

Professional Development Score at Citi vs HSBC

/ 100

Citi

Employees at Citi rate their Professional Development Score a 62/100, with Engineering and Operations as the two departments that rate their experience the highest.

Professional Development Score
Winner by 19%

/ 100

HSBC

Employees at HSBC rate their Professional Development Score a /100, with Engineering and IT as the two departments that rate their experience the highest.

Citi
HSBC42

Leadership Culture Ratings vs HSBC

Citi rates % lower than HSBC on Leadership Culture Ratings vs HSBC Ratings based on looking at 2184 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

Citi69
HSBC70

Compensation Culture Ratings vs HSBC

Citi

66 / 100

Compensation Culture Ratings vs HSBC
Winner by 1%

HSBC

65 / 100

Citi rates % higher than HSBC on Compensation Culture Ratings vs HSBC Ratings based on looking at 1346 ratings from employees of the two companies. Ratings come from the answers to questions like "Why do you feel undervalued and what would make you feel better about your compensation?" and "Do you believe you're paid fairly?".

Citi
HSBC65

Team Culture Ratings vs HSBC

Tied

Citi tied with HSBC on Team Culture Ratings vs HSBC Ratings based on looking at 1132 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "What are some of the best things about your team?".

Citi
HSBC73

Environment Culture Ratings vs HSBC

Citi

66 / 100

Environment Culture Ratings vs HSBC
Winner by 3%

HSBC

63 / 100

Citi rates % higher than HSBC on Environment Culture Ratings vs HSBC Ratings based on looking at 1096 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "On average, how many hours do you work a day?".

Citi
HSBC63

Sentiment Culture Ratings vs HSBC

Citi rates % lower than HSBC on Sentiment Culture Ratings vs HSBC Ratings based on looking at 1690 ratings from employees of the two companies. Ratings come from the answers to questions like "How confident are you about the future success of your company?" and "What would you most like to see improved at your company?".

Citi69
HSBC72