HSN Outlook Employee Reviews | Comparably
HSN Claimed Company
HSN is an online marketplace and community that sells clothes and provides a place to discuss fashion and life. read more
EMPLOYEE
PARTICIPANTS
138
TOTAL
RATINGS
1270
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HSN Outlook Employee Reviews

What makes you most happy at work?

Comfortable atmosphere and interaction with the customers.

Review from Sales Dept

My work environment and the people

Solving problems for customers when they are upset

Knowing that I have provided the best service possible to our clients.

The team environment and atmosphere is amazing.

Just seeing people and breaks

The people I work with, the benefits, The teamleads and trainers, and for me, the hours I work. And of course, the paycheck.

I love the flexibility and interaction with our customers.

Review from Customer Support Dept

Helping out the people I work with

Being able to clock out when I need to

I love interacting with the customers. Also I love it that I am home while doing this. I can make the most of my breaktime doing chores around the house or even hop on my treadmill during lunch!

Review from Customer Support Dept

Helping people buy them products

Review from Sales Dept

its great people, with extremely fair pay.

Review from Customer Support Dept

Customers and the quality of the items we sell

Review from Sales Dept

what makes me the most happy is being able to work from home

Review from Customer Support Dept

The coworkers in my department.

The customers who are nice to me is what I look forward to.

Review from Customer Support Dept

Positive customer interaction is the plus

Review from Customer Support Dept

Working with coworkers with similar values.

Most of my coworkers and my boss Erin who is the best manager I've ever worked under.

Review from Customer Support Dept

What's going wrong and how can it be improved?

We shouldn’t be evaluated as to how quick we can move to the next customer but be rated based on the ability to he

Review from Customer Support Dept

the upper management cares more about how quickly you can assist the customer and move to the next versus the quality of service you are giving each customer. They have also increased prices and the shipping is outrageous and they pushes customers away.

Review from Customer Support Dept

I think that some do not pull their weight and all should have a grasp what has to be done and get it accomplished on a daily basis.

Review from Customer Support Dept

My supervisor Keeps telling other workers about my performance

What do you like best about your company?

I love my manager and coworkers.

Review from Customer Support Dept

Paid on time

Review from Customer Support Dept

What would you most like to see improved at your company?

Supervisor needs coaching

Better management

Review from Customer Support Dept

Review Sentiment at HSN

78
78%
22
22%

About HSN's Outlook

C
63/100

Where This Score Ranks HSN's Outlook

BOTTOM
40%

In the Bottom 40% of 1607 similar size companies on Comparably

BOTTOM
45%

In the Bottom 45% of 20 companies in Tampa, FL

5th

5th place versus 5 competitors rated on Comparably

HSN's Outlook is scored a C by 217 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” HSN's Outlook score negatively contributes to their overall culture score, due partly to the fact that the Customer Support department’s negative scores cause Outlook to be one of HSN's weaker culture attributes amongst employees. Use the filters below to understand HSN employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 11 days ago.

Rate Outlook the Highest

  • Department - Sales
    +21%
  • Experience - 1 to 3 Years
    +16%
  • Ethnicity - Caucasian
    +11%

Rate Outlook the Lowest

  • Experience - Over 10 Years
    -5%
  • Department - Customer Support
    +6%
  • Gender - Male
    +8%

How HSN's Outlook Score is Calculated

FILTER RATINGS BY

Results from 131 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

66
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic26%
Good37%
Neutral35%
Bad0%
Terrible2%
How do your customers perceive your company?
AnswerPercent
Yes53%
No47%
Are you typically excited about going to work each day?
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Rate your company