HSN – I love being able to work from home and learn about many different products but i dont like how they treat emplyees or even their customers. employees should never be rated on a number relating to how quick they can assist a customer | Comparably

HSN – I love being able to work from home and learn about many different products but i dont like how they treat emplyees or even their customers. employees should never be rated on a number relating to how quick they can assist a customer

HSN Claimed Company
HSN is an online marketplace and community that sells clothes and provides a place to discuss fashion and life. read more
EMPLOYEE
PARTICIPANTS
141
TOTAL
RATINGS
1327
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I love being able to work from home and learn about many different products but i dont like how they treat emplyees or even their customers. employees should never be rated on a number relating to how quick they can assist a customer

What are some of the best things about your team?

We all try to help each other and share information to help each other and leadership sometimes helps but not always

What is most positive about the culture and environment at your company?

They allow people to be able to work from home this is probably the only good thing left about the company

What did you like most about the interview process?

When I was hired the interview process was great but I do believe they have cut some of those within the hiring process so I dont know how it is now

What is the best part about your compensation package?

Being able to work from home is probably the best thing but they are currently hiring new employees to start at what I am currently being paid and I have worked there for 3 years

What's going wrong and how can it be improved?

the upper management cares more about how quickly you can assist the customer and move to the next versus the quality of service you are giving each customer. They have also increased prices and the shipping is outrageous and they pushes customers away.

What do you like best about the leadership team?

I have been with the company for near 3 years and when i started everyone seemed to love their job and want to help others move up. It seems now they are pushing people to hard and they dont care about the employees and even customers which also puts more strain on supervisors and doesnt make them.

Other Employee Reviews for HSN

Briefly describe your overall experience at your company

It's usually good but each days workload can vary.

Review from Customer Support Dept
What do you like best about the leadership team?

They are very understanding about family

Leadership review from Customer Support Dept
What do you like best about your company?

Paid on time

Outlook review from Customer Support Dept
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