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I work at one of the franchised properties Hyatt Place RDUZH and it is a extremely toxic work environment where our general manager takes advantage of employees by overworking and underpaying staff and setting them up on shift where he is supposed to be there but refuses to show up leaving EEs alone
What did you like most about the interview process?
The two AGM that were at the company at the time
What needs to change to make the company culture better?
We need diversity and inclusive leadership where our manager has to answer for his actions
What are some of the best things about your team?
Our team looks out for each other, supports each other and doesn't let management try to put us against each other as we handle coverage for the entire operation while our GM is always away from property!
Why do you feel undervalued and what would make you feel better about your compensation?
If this property was governed by corporate more often, to where all though owned by a management company still governed on the fact that the hotel chains brand is being used for business, and that employees and staff are apart of that brand!
What does the leadership team need to get better at?
We need a new general manager who does show up, advocate for his employees, doesn't have housekeepers fearing for their jobs to rhe point that they have their children helping work shifts and getting sick due to understaffed. We need appreciation for desk staff who are threatened with job security!
What's going wrong and how can it be improved?
Our work experience at RDUZH has been toxic to say the least before and after the brunt of Covid-19, and the only time things get done is when fear of ownership or regional management comes to the property! He is always late, leaves employees unattended without the tools they need to be successful
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