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Worst ever experience, nothing like in my 15 years management experience in Hospitality and Financial Services.
What's going wrong and how can it be improved?
Hostile environment and Guerrilla tactics of the owning company have killed the Brand affinity amongst employees
What are some of the best things about your team?
Dedicated individuals that understand the end goal of exceeding our guests expectation even under trying and hostile working conditions.
What needs to change to make the company culture better?
The MOR should not only be a tick box exercise. Management style deplorable and authoritarian not interested in understanding the country's culture
What does the leadership team need to get better at?
To salvage the Brand Reputation the Management Agreement with Bin Otaiba needs to be cancelled. The writing has always been on the wall
What did you like most about the interview process?
Hyatt was sold as opening up the world and being amongst the Best Hospitality Groups globally but that was just a pie in the sky
Why do you feel undervalued and what would make you feel better about your compensation?
Two worlds at Hyatt Managed properties, the Owning Company (Bin Otaiba is flouting every single labour practice and in bad faith to Employees. Only GM's are well remunerated as they are hired by Hyatt
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