iContact Culture | Comparably
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Competitors:AWeber CommunicationsHootsuiteGetResponseConstant ContactCampaign Monitor
iContact
iContact provides email marketing and social media marketing software and services to small and mid-sized companies. read more
EMPLOYEE
PARTICIPANTS
5
TOTAL
RATINGS
82
Updated on: March 3, 2023

iContact Company Culture

iContact Culture

This score is derived from employee ratings & reviews
2.8/5
iContact's Overall Culture is rated D+

Top Rated Culture Dimensions

Leadership
B
eNPS
C+
CEO Rating
C
Work Culture
C
Outlook
D+

iContact CEO

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Geoffrey Alexander iContact's CEO
Geoffrey Alexander
67 /100
See More

Diversity at iContact

N/A

Women at iContact

N/A

iContact eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

0

iContact employees are 0% more likely to recommend iContact as a great place to work

25%Promoters
50%Passives
25%Detractors

Working at iContact

Working at iContact is rated below average by 5 employees, across various culture dimensions. iContact employees rate Leadership highest among all categories, and think that Retention and Team have the most room for improvement, putting iContact’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Burlington, NC. See below in detail how working at iContact was rated by employees.

Overall Company Culture at iContact

D+

Overall Company Culture at iContact is rated D+

Last updated months ago

Bottom
25%

iContact ranks in the Bottom 25% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score

iContact Employee Reviews

iContact Company Information

iContact Company Overview

iContact provides email marketing and social media marketing software and services to small and mid-sized companies.

iContact Mission, Vision & Values

iContact Mission & Values

To help companies of all sizes engage, retain, and grow their subscribers but does so faster, easier, and more efficiently with help from automation.

iContact Mission, Vision & Values
Headquarter5221 Paramount Parkway
Morrisville, NC
United States of America
Websitewww.icontact.com/
Founding Date2003
Company StatusPrivate

iContact Competitors

iContact competitors include AWeber Communications, Hootsuite, GetResponse, and Constant Contact. iContact ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how iContact compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    AWeber Communications' Logo
    AWeber Communications
    4.6/5
  2. #2
    Hootsuite's Logo
    Hootsuite
    4.2/5
  3. #3
    GetResponse's Logo
    GetResponse
    3.7/5
  4. #4
    iContact's Logo
    iContact
    2.8/5
  5. #5
    Constant Contact's Logo
    Constant Contact
    2.7/5
Learn More About iContact Competitors
  • Culture Video

iContact Employees

5 employees at iContact have reviewed iContact across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 5 iContact employees give their leadership a grade of B, or Top 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Overall, employees at iContact are not very pleased with their team. 5 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at iContact are effective, and the majority look forward to interacting with their coworkers.

Overall, the employees at iContact are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining iContact - Employee Onboarding

The prevailing opinion from employees about joining iContact is that the company was very prepared on their first day. iContact employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

iContact Employee Onboarding

iContact KPIs and OKRs

At iContact 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of iContact's KPIs and OKRs is essential for its success. Out of 2 iContact employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?
iContact KPIs & OKRs

iContact CEO & Leadership

iContact CEO - Geoffrey Alexander

Geoffrey Alexander iContact's CEO
67 /100

Geoffrey’s approval rate is lower compared to CEOs at similar sized companies, putting Geoffrey in the Bottom 45% of all CEOs of similar-sized companies on Comparably, and in the Bottom 45% compared to CEOs of all other companies in Burlington, NC. Geoffrey Alexander’s employees rank iContact in the Top 25% for Leadership, in the Bottom 40% for Work Culture, and in the Bottom 25% for Outlook. When compared to iContact’s competitors, Geoffrey Alexander ranks below both Hootsuite CEO Irina Novoselsky and AWeber Communications CEO Tom Kulzer.

iContact Leadership

  • Geoffrey Alexander CEO / President

    Geoffrey Alexander CEO / President

    Geoffrey Alexander serves as the CEO / President of iContact.

  • Tim Oakley CFO

    Tim Oakley serves as the CFO of iContact.

  • Josh Tracy Vice President, Customer Operations

    Josh Tracy serves as the Vice President, Customer Operations of iContact. Josh started at iContact in July of 2015. Josh... read more

  • Andrew Pearson VP Sales and Marketing

    Andrew Pearson serves as the VP Sales and Marketing of iContact. Andrew started at iContact in October of 2017. Andrew... read more

  • David Roth VP Business Development

    David Roth serves as the VP Business Development of iContact. David started at iContact in November of 2003. David... read more

  • Shawna VandenHeuvel Vice President of Client Services

    Shawna VandenHeuvel serves as the Vice President of Client Services of iContact. Shawna started at iContact in February... read more

See More Executives

Explore iContact Leadership Team

iContact Salaries

How much does iContact pay?

How much do people at iContact get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at iContact is $117,662, or $56 per hour, while the estimated median salary is $129,235, or $62 per hour.

At iContact, the highest paid job is a General Counsel at $270,854 annually and the lowest is a CS Rep at $44,829 annually. Average iContact salaries by department include: Sales at $248,893, Product at $139,702, Engineering at $128,310, and IT at $101,801. Half of iContact salaries are above $129,235.

2 employees at iContact rank their Compensation in the Top 20% of similar sized companies in the US (based on 7 ratings) while 1 employee at iContact ranks their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 2 ratings).

Last updated months ago.

1st Percentile
$71k
$71k1st Percentile
20th Percentile
$101k
$101k20th Percentile
40th Percentile
$119k
$119k40th Percentile
60th Percentile
$198k
$198k60th Percentile
80th Percentile
$264k
$264k80th Percentile
100th Percentile
$341k
$341k100th Percentile
$117,662*
Average Compensation
$129,235*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

iContact Salaries by Department

Explore iContact Salaries

Diversity & Inclusion at iContact

The Diversity score provides insights into how diverse employees feel and rate their work experience at iContact across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100
Explore iContact Diversity & Inclusion

iContact Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance
Explore iContact Perks and Benefits

iContact PTO

iContact's PTO and Vacation policy typically gives 20-30 days off a year. iContact's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution100%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo50%
$500 -$1000/mo0%
Less than $500/mo50%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
iContact PTO Policy

iContact Careers

iContact Jobs

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Let iContact Know You Want To Work There

Overview of Candidates Interested in iContact on Comparably

Candidates By Department

All Industries
50%
Marketing
17%
Sales
17%
HR
17%

Candidates By Location

Raleigh
17%
Little Rock
17%
Oklahoma City
17%
Birmingham
17%
Saint Louis
17%
Other
17%

Frequently Asked Questions regarding iContact

What is iContact address?

iContact location is at 5221 Paramount Parkway

Who is the CEO of iContact?

iContact CEO is Geoffrey Alexander, their score by employees is 67

What is the salary for Director of Sales in iContact?

Director of Sales average salary in the US is 198k

What are the salaries in the Finance in iContact?

The average salaries for Finance in iContact is 74k

Who are iContact competitors?

iContact main competitors are AWeber Communications, Hootsuite, GetResponse, Constant Contact

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