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ID.me Claimed Company

ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. read more

EMPLOYEE PARTICIPANTS: 198

TOTAL RATINGS: 2428

CEO: Blake Hall

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ID.me Customer Success Manager Salaries in Washington, DC

The average ID.me Customer Success Manager in Washington, DC earns an estimated $59,784 annually, which includes an estimated base salary of $57,609 with a $2,175 bonus. ID.me's Customer Success Manager compensation is $7,995 more than the US average for a Customer Success Manager. Customer Success Manager salaries at ID.me in Washington, DC can range from $40,000 - $70,000.

In Washington, DC, The Customer Support Department at ID.me earns $3,092 more on average than the Admin Department.

Last updated 7 months ago.

$13k

$23k

$32k

$41k

$12.04M

$59,784

Average Compensation

$57,609: avg. base

$2,175: avg. bonus

Customer Success Manager Salaries at ID.me

In Washington, DC, Customer Success Managers earn $694 more than CS Reps, and $2,678 less than Customer Service Managers.

Technical Support

$64k*

Customer Service Manager

$62k*

CS Rep

$59k*

* estimated salary

Compensation at ID.me by Department

In Washington, DC, The Customer Support Department averages $3,092 more than the Admin Department, and $16,655 less than the Operations Department

Operations

$76,787 Avg. total comp.

+$17k

Customer Support

$60,132 Avg. total comp.

Admin

$57,040 Avg. total comp.

-$3k

Customer Success Manager Compensation by Gender (All Companies)

The average female Customer Success Manager at companies similar size to ID.me reported making $44,446, while the average male Customer Success Manager at similar sized companies reported making $460,347.

Customer Success Manager Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Customer Success Manager at companies similar size to ID.me reported making $64,000, while the average Native American Customer Success Manager at similar sized companies reported making $33,500.

How Customer Success Managers at ID.me Rate Their Compensation

The majority of Customer Success Managers at ID.me believe they're compensated fairly. 50% of Customer Success Managers at ID.me say they receive annual bonuses, and the vast majority (79%) are satisfied with their benefits. See more compensation ratings at ID.me

Do you believe you're paid fairly?

74% Yes

Does your company give annual bonuses?

50% Yes

Are you satisfied with your Benefits?

79% Yes

See ID.me Customer Success Manager Salaries in Other Cities

Baltimore, MD

Customer Success Manager Salaries at Similar Size Companies in Washington, DC

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