3
eNPS Score
Q&A With ID.me Employees
Join a group of innovators who want to make digital identity simpler for everyone. We need extraordinary people to help us build the technology increasing trust between individuals and the organizations that serve them online.
How employees describe working at ID.me
My experience has been pretty positive, I'm part of a good team. We support each other on tasks and during projects, especially when I really lean into the 'ask questions like a 5-year old' part. Onboarding is taken seriously but I wasn't expected to know everything even when that finished.
Review from Sales Dept
I have loved my onboarding process and learning the product. Blake Hall is a fantastic CEO and very reachable and approachable. The rest of the team is knowledgeable and always there to help. Not to mention the product is fantastic.
Simplicity of the products offered
No jerks allowed. It's great.
The customer service it needs to be improved a lot. I have an issue with IDME and my account which was suspended for fraud and now I need to use it for Unemployment and I have been emailing since November 17, 2023 and my issue is still not resolved I cannot get My money from Unemployment
Q&A With ID.me Employees
IDX: 0 TOT: 50
What's the office vibe like at ID.me?
Top Employee Response
Vibe is good for the most part. Leadership is the problem and bring the vibe down.
it's up and down these days.
How secure do you feel at your job at ID.me?
Not sure anymore. We have lost the entire C level managers. That tells you something! And they are leaving fast, not on good terms with the CEO.
Not as secure as I used to feel. The last 6 months or so have been rough. We have lost a lot of the good people in the company and it shows and people feel it.
How are layoffs handled in the Engineering department at ID.me?
They will do it without any warning while pretending to be decent human beings.
By HR
What does the ideal candidate in the Marketing department look like at ID.me?
Ethical. Organized. Energized. Expert. Driven. Fun. Happy. Creative. Professional. Team player.
What are your coworkers at ID.me like?
Smart and funny people. Unfortunately, people are feeling the loss of some great employees who have recently left the company. They were not valued by the CEO
How's the work life balance at ID.me?
Depends on the position you hold in the company.
How do you feel about ID.me's future?
Uncertain
How's the feedback process at ID.me?
Top Employee Response
Most of the C level people are not very good communicators.
What's the best part of your job at ID.me?
The people I work with.
How's the work pace at ID.me?
it gets crazy at times but it hasn't been for a while.
What unique perks and benefits does ID.me provide?
catered lunches, games, happy hours, cereal days, dress up days, fun events.
What's the office layout like at ID.me?
Top Employee Response
Open space
How much diversity is there among employees at ID.me?
Pretty diverse group
What's one thing you wish you'd known before joining ID.me?
The truth about their CEO
What's the HR team like at ID.me?
She is amazing!
What should I wear for an interview at ID.me?
Top Employee Response
professional, of course!
How flexible is your work schedule at ID.me?
Some people abuse it way too much.
What's the work from home policy like at ID.me?
Flexible. Don't abuse it.
Does ID.me drug test or do a background check?
Background checks, yes.
What's the internship program like at ID.me?
Pretty great thanks to the engineering department and HR who take care of the interns.
How innovative is ID.me?
Used to be very innovative.
Why work for ID.me?
Used to be pretty exciting. Is not anymore.
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I was asked to submit a writing sample for your membership support role however I never received a link to submit a writing or to do any additional tasks required of me
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Curious about what work's like at ID.me?
Anonymously Ask ID.me Employees Any Question
Should I work at ID.me?
40% of ID.me employees would encourage their friends to become coworkers, whereas 23% are neutral and 37% would not recommend working at ID.me to their friends.
| 40% | Promoters |
|---|---|
| 23% | Passive |
| 37% | Detractors |
