Working At ID.me - Ask a Question | Comparably
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ID.me Claimed Company
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. read more
EMPLOYEE
PARTICIPANTS
196
TOTAL
RATINGS
2420
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Q&A With ID.me Employees

Join a group of innovators who want to make digital identity simpler for everyone. We need extraordinary people to help us build the technology increasing trust between individuals and the organizations that serve them online.

How employees describe working at ID.me

My experience has been pretty positive, I'm part of a good team. We support each other on tasks and during projects, especially when I really lean into the 'ask questions like a 5-year old' part. Onboarding is taken seriously but I wasn't expected to know everything even when that finished.

Review from Sales Dept

I have loved my onboarding process and learning the product. Blake Hall is a fantastic CEO and very reachable and approachable. The rest of the team is knowledgeable and always there to help. Not to mention the product is fantastic.

Simplicity of the products offered

No jerks allowed. It's great.

The customer service it needs to be improved a lot. I have an issue with IDME and my account which was suspended for fraud and now I need to use it for Unemployment and I have been emailing since November 17, 2023 and my issue is still not resolved I cannot get My money from Unemployment

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Q&A With ID.me Employees

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Should I work at ID.me?

40% of ID.me employees would encourage their friends to become coworkers, whereas 23% are neutral and 37% would not recommend working at ID.me to their friends.

3
eNPS Score
40%Promoters
23%Passive
37%Detractors

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