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ID.me Claimed Company
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. read more
ID.me Company Culture
ID.me Culture
This score is derived from employee ratings & reviews4.2/5
ID.me's Overall Culture is rated B+
Top Rated Culture Dimensions
Team
ACompensation
A-Perks & Benefits
A-Retention
A-Environment
B+ID.me CEO
Top 35%Top 35% of Similar Size Companies on Comparably
Blake Hall
70 /100
See More
Diversity at ID.me
Top 35%Top 35% of Similar Size Companies on Comparably
B
Diverse employees at ID.me have rated Perks And Benefits, Team, and Compensation as the highest categories they have scored
Women at ID.me
Top 20%Top 20% of Similar Size Companies on Comparably
B+
Women at ID.me have rated Team, Retention, and Happiness as the highest categories they have scored
ID.me eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
3
ID.me employees are 3% more likely to recommend ID.me as a great place to work
| 40% | Promoters |
|---|---|
| 23% | Passives |
| 37% | Detractors |
Working at ID.me
Working at ID.me is rated highly by 196 employees, across various culture dimensions. ID.me employees are most satisfied about Team, Compensation, and Perks And Benefits categories, putting ID.me’s culture in the Top 20% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in Washington, DC. See below in detail how working at ID.me was rated by employees.
Overall Company Culture at ID.me
B+
Overall Company Culture at ID.me is rated B+
Last updated 2 months ago
Top
20%
ID.me ranks in the Top 20% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
ID.me Employee Reviews
Out of 385 ID.me employee reviews, 82% were positive. The remaining 18% were constructive reviews with the goal of helping ID.me improve their work culture.
| Positive Reviews | 82% |
|---|---|
| Constructive Feedback | 18% |
Positive Reviews From ID.me Employees
- What did you like most about the interview process?The interview process is difficult but every part has a reason, it's not like one of those companies where they make you wait just to see if you'll stay for hours to be a good worker bee. I personally liked the example project.
- What makes you most happy at work?I don't think I can pick just one thing. I'm truly happy to work with people I like, on projects where I think the work actually means something good, and with a flexible schedule that means I can take my mom to a doctor's appointment in between tasks.
- What is most positive about the culture and environment at your company?The openness of communication. I'm encouraged to ask a lot of questions, of a lot of different people. Curiosity translates into passion for the work.
Constructive Feedback From ID.me Employees
- What's going wrong and how can it be improved?They keep doing employee surveys but not making any changes
- What needs to change to make the company culture better?We need a culture first. We have none. New leaders at the top.
- What does the leadership team need to get better at?Communication is something everyone could be better at
ID.me Company Information
ID.me Company Overview
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity.
ID.me was founded in 2010 and its current CEO is Blake Hall. Since its inception 16 years ago, ID.me has grown to 1600 employees.
ID.me Mission, Vision & Values
ID.me Mission Statement
To make the world a more trusted place by delivering the highest level of security with the least amount of friction at the lowest possible cost.
ID.me Vision Statement
To be the world’s leading digital identity network empowering people to control their own information and to prove their credentials across all channels: online, call center, and in-person.
ID.me Values
- Make something better every day
- Inspire people with your passion
- Treat each customer like your favorite family member
- Own your mistakes so you can learn from them
- Details are everything
- Communicate like a scientist
- Don't be a jerk
- Always compete
- Be truthful (even when it's hard)
- Ask questions like a five-year-old
| Headquarter | Mclean, VA 22102 United States of America |
|---|---|
| Website | www.id.me |
| Founding Date | 2010 |
| Tel | (866) 775-4363 |
| Company Status | Private |
| Jobs | www.id.me/careers |
| Social Sites |
ID.me Competitors
ID.me competitors include Are You a Human. ID.me ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how ID.me compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Group Verification from ID.me. Empower your customers to verify eligibility for exclusive promotions and discounts online in just a few minutes with ID.me. You can verify occupations such as military, first responder, healthcare, and teachers as well as other affinity groups such as students and senior citizens.
No Identity Left Behind - Online Identity Verification by ID.me. Are you looking for a better way to verify the identity of your online user community? ID.me makes the process fast, easy, and painless - even for users with limited credit histories or international IDs - so you can ensure no identity is left behind.
Do you need to login with ID.me to access government, banking, or health care services? ID.me can verify your identity online in just a few minutes using nothing more than a mobile phone, computer, and a few pieces of documentation you probably have in your wallet. Watch this 90-second video to learn more.
Three simple options for KYC verification: personal phone, state ID, passport
COVID-19 Vaccine ID
Document + Biometric Matching
Document verification example: Drivers License
Identity verification - permission to share data
ID.me Employees
ID.me has 1600 employees. 196 employees at ID.me have reviewed ID.me across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.
Overall, the 196 ID.me employees give their leadership a grade of B, or Top 30% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at ID.me are pleased with their total compensation at ID.me, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at ID.me are pleased with their team. 196 Participants grade the quality of their coworkers an A. The majority believe the meetings at ID.me are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at ID.me believe the environment at ID.me is positive. Most Participants believe the pace of work at ID.me is extremely fast. About 50% of the employees at ID.me work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.
Overall, the employees at ID.me are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining ID.me - Employee Onboarding
The prevailing opinion from employees about joining ID.me is that the company was unprepared on their first day. ID.me employees concluded that their overall onboarding experience was negative. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
ID.me KPIs and OKRs
At ID.me 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of ID.me's KPIs and OKRs is essential for its success. Out of 3 ID.me employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
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ID.me CEO & Leadership
ID.me CEO - Blake Hall
70 /100
ID.me’s CEO Blake Hall started in this role in 2010. Blake’s approval rate is just above average, putting Blake in the Top 35% of all CEOs of similar-sized companies on Comparably, and in the Top 40% compared to the CEOs of all other companies in Washington, DC. Blake Hall is well regarded by employees for the Team ID.me offers, and ranks among the Top 10% of CEOs by employees in that category. Blake is most liked by employees with 6 to 10 Years experience and employees in the Marketing department. However, Asian or Pacific Islander employees have a slightly unfavorable view of the CEO. When compared to ID.me’s competitors, Blake Hall ranks just below Are You a Human’s CEO John Fitzgerald. With Blake’s leadership, ID.me employee respondents are most happy about their Team and Compensation. Blake was rated slightly below average for Office Culture.
ID.me Leadership
The ID.me Executive Team is rated a “B” and led by CEO Blake Hall, Co-Founder and CTO Tanel Suurhans, and Chief Marketing Officer Jean Rosauer
Blake Hall CEO / President
Blake Hall serves as the CEO / President of ID.me.
Tanel Suurhans Co-Founder and CTO
Tanel Suurhans serves as the Co-Founder and CTO of ID.me.
Jean Rosauer Chief Marketing Officer
Jean Rosauer serves as the Chief Marketing Officer of ID.me.
Lisa Maynard Chief Experience Officer
Lisa Maynard serves as the Chief Experience Officer of ID.me.
Stephen Benedict Chief Product Officer
Stephen Benedict serves as the Chief Product Officer of ID.me.
Mark Lockwood General Manager of Commercial Sector
Mark Lockwood serves as the General Manager of Commercial Sector of ID.me.
Pete Eskew General Manager of Public Sector
Pete Eskew serves as the General Manager of Public Sector of ID.me.
Holley Peaseley Chief of Staff to the CEO
Holley Peaseley serves as the Chief of Staff to the CEO of ID.me.
Kyle Scofield Senior Vice President, Member Experience
Kyle Scofield serves as the Senior Vice President, Member Experience of ID.me.
ID.me Salaries
How much does ID.me pay?
How much do people at ID.me get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ID.me is $105,707, or $50 per hour, while the estimated median salary is $117,536, or $56 per hour.
At ID.me, the highest paid job is a Director of Sales at $253,061 annually and the lowest is an Admin Assistant at $51,071 annually. Average ID.me salaries by department include: Customer Support at $62,643, HR at $107,144, Product at $199,066, and Sales at $167,662. Half of ID.me salaries are above $117,536.
131 employees at ID.me rank their Compensation in the Top 15% of similar sized companies in the US (based on 397 ratings) while 131 employees at ID.me rank their Perks And Benefits in the Top 15% of similar sized companies in the US (based on 133 ratings).
Salaries contributed from ID.me employees include job titles like Director of Marketing, Director of Operations, and Director of Business Development. Comparably data has a total of 1 salary records from ID.me employees.
Last updated 2 months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $73k | $73k | 1st Percentile |
20th Percentile $93k | $93k | 20th Percentile |
40th Percentile $112k | $112k | 40th Percentile |
60th Percentile $205k | $205k | 60th Percentile |
80th Percentile $253k | $253k | 80th Percentile |
100th Percentile $398k | $398k | 100th Percentile |
$105,707*
Average Compensation
$117,536*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
ID.me Salaries by City
ID.me Salaries by Department
Diversity & Inclusion at ID.me
Diverse employees at ID.me score the company 71/100 across various culture categories, placing ID.me in the Top 35% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at ID.me across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
ID.me Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Employee Stock Purchase Plan
Office Perks
- Free Food
- Company Social Outings
- Work From Home Policy
- Unique Office Space
ID.me PTO
ID.me's PTO and Vacation policy typically gives unlimited days off a year with 0% of employees expected to be work free while out of office. ID.me's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
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ID.me Careers
ID.me Jobs
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Overview of Candidates Interested in ID.me on Comparably
Candidates By Department
Executive | 30% | |
|---|---|---|
All Industries | 30% | |
Business Development | 10% | |
Design | 10% | |
Customer Support | 10% | |
Other | 10% |
Candidates By Location
Washington | 10% | |
|---|---|---|
Mclean | 10% | |
Los Angeles | 10% | |
Austin | 10% | |
New York City | 10% | |
Other | 50% |
Frequently Asked Questions regarding ID.me
Who is the CEO of ID.me?
ID.me CEO is Blake Hall, their score by employees is 70
What are the salaries in ID.me
The average salary for employees in ID.me is 105707$
What is ID.me eNPS?
The eNPS for ID.me is 3
What is the salary for Senior Accountant in ID.me?
Senior Accountant average salary in the US is 87k
What are the salaries in the Marketing in ID.me?
The average salaries for Marketing in ID.me is 110k
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