ID.me Employee Reviews | Comparably
ID.me Claimed Company
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. read more
EMPLOYEE
PARTICIPANTS
196
TOTAL
RATINGS
2420
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ID.me Employee Reviews

Out of 385 ID.me employee reviews, 82% were positive. The remaining 18% were constructive reviews with the goal of helping ID.me improve their work culture. The Sales team, with 100% positive reviews, reports the best experience at ID.me compared to all other departments at the company. The Admin team offered the most constructive feedback, with 40% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

They're accessible, and not just because you can slack them. Also they seem to strongly believe in the work, the whole mission.

Review from Sales Dept

Always available to help and create value in any deal cycle.

They have asked for feedback and listened to the employees, we have regular town halls with leaders to understand what they're working on and to share exciting updates.

Review from HR Dept

Transparent and care about the culture

They always communicate effectively and are available to assist in all ways possible.

What is the best part about your compensation package?

Compensation Reviews

Super comprehensive benefits IMO. Health, dental, vision, life insurance, 401k and stuff, I could've signed up for pet insurance. And the company swag is crazy good, I wear the north face jacket all the time and I like the notebooks we get at every event. Also snacks, all day every day.

Review from Sales Dept

Great base and commission payout. Very confident company since they are happy to pay people who perform. Several people on the sales team have been here 10+ years.

Employees are given equity in the company, and if we're successful in our mission, we'll all be rewarded handsomely

Review from HR Dept

Pay is good for the industry

Pay is reasonable for job title

What are some of the best things about your team?

Team Reviews

Great communication and support when it's crunch time with a lot of projects getting juggled. It sounds stupid but until you're on a team that actually puts in the teamwork, you can't appreciate the simple stuff that's normally expressed in buzzwords.

Review from Sales Dept

Everyone is happy to help and nobody comes off as they are "too good"

People are excited to be here, they see the potential and want to help ID.me be successful

Review from HR Dept

We sync really well with each other but the good manager who hired us all was laid off. New employees aren't such a good fit

Good people with good intentions who are always willing to help.

What is most positive about the culture and environment at your company?

Environment Reviews

The openness of communication. I'm encouraged to ask a lot of questions, of a lot of different people. Curiosity translates into passion for the work.

Review from Sales Dept

Very inclusive, helpful and people are genuinely happy.

No jerks allowed. It's great.

The company is open to new ideas, they realize they are not right about everything and there are plenty of areas to improve, so if you like solving problems, this is a great place.

Review from HR Dept

Also I have a few things to get done for the week

What did you like most about the interview process?

Interviews Reviews

The interview process is difficult but every part has a reason, it's not like one of those companies where they make you wait just to see if you'll stay for hours to be a good worker bee. I personally liked the example project.

Review from Sales Dept

I got to meet with several members of the team to gain a good idea of the team and who I will work with. Everyone seemed happy and helpful. Now that I'm here it is still true

Individual face time with higher ups

The culture. Everyone is friendly and passionate.

Great job and I will be home

What makes you most happy at work?

Outlook Reviews

I don't think I can pick just one thing. I'm truly happy to work with people I like, on projects where I think the work actually means something good, and with a flexible schedule that means I can take my mom to a doctor's appointment in between tasks.

Review from Sales Dept

Great product, great people and we are focused on the future and making ID verification better everyday

Helping someone get access to an important service.

Id.me the other day to get the vaccine and then we can go to the airport

The team has your back and everyone wants to be successful.

What do you like best about your company?

Outlook Reviews

That our mission and culture are something that everyone in the company works towards, every day. The energy, passion and people showing up everyday to five their best, is inspiring.

Review from Marketing Dept
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