ID.me Environment Employee Reviews | Comparably
ID.me Claimed Company
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. read more
EMPLOYEE
PARTICIPANTS
196
TOTAL
RATINGS
2420
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ID.me Environment Employee Reviews

What is most positive about the culture and environment at your company?

The openness of communication. I'm encouraged to ask a lot of questions, of a lot of different people. Curiosity translates into passion for the work.

Review from Sales Dept

Very inclusive, helpful and people are genuinely happy.

No jerks allowed. It's great.

The company is open to new ideas, they realize they are not right about everything and there are plenty of areas to improve, so if you like solving problems, this is a great place.

Review from HR Dept

Also I have a few things to get done for the week

We have a strong set of cultures, that we are asked to adhere to everyday. Individuals and teams embody them, which makes it a fantastic place to work.

ID.me sometimes gives us free stuff and pays for events, but not nearly as frequently as other companies in the area or industry.

ID.me cannot seem to decide what the culture should be. We're caught right now between a work environment that wants to act both like an intensely secure government job and a cool start up.

Everyone treats each other with respect, kindness, and dignity. The culture here is unmatched.

Culturally, the company is trying to be a laid back IT style company but still likes to micromanage. However, the work is really easy once you get the hang of it and since they don't really incentivize being better than your peers you aren't obligated to go above and beyond.

Approachable colleagues and managers regardless of the level

Everyone is amazingly nice. Like, so nice that you think they're fake but they're not. They're actually like that in real life.

Friendly people and MS department still trying to hold on to the Culture and Core values.

The core values are not just some corporate jargon and I feel they are embodied daily. My favorite is ask questions like a 5 year old!

Extremely diverse company that embraces everyone's differences.

Jerks need not apply - the company culture is very respectful, collaborative, and supportive.

Review from Marketing Dept

The core value "Don't be a jerk" makes the organization a positive place to be. Belittling and berating is not tolerated and the organization rewards teamwork and cohesiveness.

The mission- we know we're working to solve problems that are huge societal issues in our country

Don't be A Jerk --> Everyone lives that value every day!

Review from Sales Dept

Everyone is supportive and quick to jump in and assist.

What needs to change to make the company culture better?

We need a culture first. We have none. New leaders at the top.

Focus on employees and the vision of what to do. Focus on making things better rather than thrashing around chasing every leadership whim.

The CEO needs to become more receptive to feedback. Everyone agrees with him because they fear losing their jobs.

It's a top down, burnout culture. Many hours and very little technical or career growth. There is no visibility or leadership. Rather it's making things very fast and then spending nights trying to manually fix people stuck trying to get their benefits from many states. It's terribly demoralizing.

The CEO's toxic conceitedness, inconsistent micro-management, vindictiveness towards those who don't fawn over his ideas and constant blaming of others for his poor decisions have created a culture that devalues leadership and data based decisions and rewards brown nosing and blind allegiance.

Review from Admin Dept

Maybe a new CEO who would value and trust his employees.

Review from HR Dept

Review Sentiment at ID.me

82
82%
18
18%

About ID.me's Environment

B+
74/100

Where This Score Ranks ID.me's Environment

TOP
20%

In the Top 20% of 2025 similar size companies on Comparably

TOP
30%

In the Top 30% of 176 companies in Washington, DC

1st

1st place versus 3 competitors rated on Comparably

The environment at ID.me is considered positive by 75% of employees and regarded as having an “extremely fast” work pace by 64 employees. Relative to its competitors, GovX, Careerist, and Are You a Human, ID.me's environment score ranks in 1st place. This also puts them in the Top 20% of 2025 similar sized companies (1,001-5,000 Employees) on Comparably and Top 30% of 176 companies in Washington, DC.

Rate Environment the Highest

  • Experience - 3 to 6 Years
    +11%
  • Department - Marketing
    +10%
  • Department - HR
    +9%

Rate Environment the Lowest

  • Department - Admin
    -16%
  • Ethnicity - Other
    -14%
  • Ethnicity - Hispanic or Latino
    -2%

How ID.me's Environment Score is Calculated

FILTER RATINGS BY

Results from 117 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less7%
843%
1032%
1210%
More than 128%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast55%
Comfortably fast27%
Moderate10%
A bit slow3%
Bureaucratic5%
What's the work pace at your company?
AnswerPercent
Positive75%
Negative25%
Is your work environment positive or negative?
AnswerPercent
Yes100%
No0%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes50%
No50%
Do you have a close friend at work?
AnswerPercent
5% or Less60%
5-10%0%
10-25%40%
25-50%0%
50%+0%
What % of the time are you bored at work?
×
Rate your company