ID.me Leadership Employee Reviews | Comparably
ID.me Claimed Company
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. read more
EMPLOYEE
PARTICIPANTS
196
TOTAL
RATINGS
2420
HR or Marketing? Claim Your Free Employer Account

ID.me Leadership Employee Reviews

What do you like best about the leadership team?

They're accessible, and not just because you can slack them. Also they seem to strongly believe in the work, the whole mission.

Review from Sales Dept

Always available to help and create value in any deal cycle.

They have asked for feedback and listened to the employees, we have regular town halls with leaders to understand what they're working on and to share exciting updates.

Review from HR Dept

Transparent and care about the culture

They always communicate effectively and are available to assist in all ways possible.

I'm going into the office now

Transparent. Inclusive. Open to feedback. Passionate.

Leadership team is composed of the smartest, yet most compassionate and ethical leaders.

Participation in town halls, specificity when addressing lower employee's concerns.

They believe in what they say.

they are reachable and supportive

Greatest group of people I have worked with

Transparency, excitement and commitment to what we are doing, and laser focused on achieving the goals set.

Leadership is transparent and direct with communication. They makes sure to give information before it is needed, and message consistently.

The leadership team seems open to feedback and are approachable people. Their titles are meaningful, but they encourage open dialogue. Very much a large start up environment.

The honesty and transparency. They lead by example and support the company mission.

Review from Marketing Dept

The leadership team asks for input, is transparent and works harder than everyone else. If there's an issue and people are working until 3am, you can bet the CEO, CTO, etc are right there with you. They're also nice, approachable and incredibly smart- they TEACH as they lead.

They all come from diverse backgrounds and they are all clearly morally guided to do what is right by the company and by America.

Review from Sales Dept

The leadership team is supportive and transparent. I appreciate the way they make themselves available to anyone at the organization.

Incredibly hard working and focused on delivering customer value.

What does the leadership team need to get better at?

Communication is something everyone could be better at

Again, the main thing that needs to be improved is communication. ID.me leadership tends to say one thing and do another with little to no explanation as to why for the people that work underneath them. Straight and consistent answers are rarely given.

The leadership team needs to start having roadmaps and a vision of what should happen rather than cause tumult to get another sale. The employees who do good work all quit because the IPO is loosing validity with leadership decisions.

They need to learn to scale and attract talent. Currently the engineering talent is abysmal. Anyone who is good enough to work somewhere else is looking to leave.

The leadership team needs to get better at being transparent with the company, actually following through on promises made to the employees, and have more structured evaluation for both employees and leadership team.

The leadership team needs to get better at advocating for their team and looking ahead rather than simply reacting to the CEO's whims.

Review from Marketing Dept

The leadership team needs to resist the arbitrary and inconsistent strategy flip-flops of the CEO.

Review from Admin Dept

C level needs to speak up and do what's right. They need to communicate, the good and the bad, up and down.

Review from HR Dept

Speaking up and doing the right thing. C suite is expensive but not pulling their weight. CEO has diminished their influence to nothing.

Review from HR Dept
TOP
30%

Leadership Scores are rated in the Top 30% of similar size companies on Comparably

Rated ID.me Leadership the Highest

  • Department - Sales
    +20%
  • Experience - 6 to 10 Years
    +17%
  • Department - Marketing
    +16%

Rated ID.me Leadership the Lowest

  • Tenure - 2 to 5 Years
    -35%
  • Ethnicity - Asian or Pacific Islander
    -26%
  • Ethnicity - Hispanic or Latino
    -24%
×
Rate your company