ID.me Senior Customer Service Manager Salaries in Washington, DC | Comparably
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ID.me Claimed Company
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. read more
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ID.me Senior Customer Service Manager Salaries in Washington, DC

The average ID.me Senior Customer Service Manager in Washington, DC earns an estimated $64,138 annually, which includes an estimated base salary of $61,638 with a $2,500 bonus. ID.me's Senior Customer Service Manager compensation is $6,157 less than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at ID.me in Washington, DC can range from $44,280 - $100,000.

In Washington, DC, The Customer Support Department at ID.me earns $3,092 more on average than the Admin Department.

Last updated 5 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$64,138
Average Compensation
$61,638
avg. base
$2,500
avg. bonus

Senior Customer Service Manager Salaries at ID.me

In Washington, DC, Senior Customer Service Managers earn $25 more than Technical Supports.

Technical Support
$64k*
Customer Service Manager
$62k*
CS Rep
$59k*
* estimated salary

Compensation at ID.me by Department

In Washington, DC, The Customer Support Department averages $3,092 more than the Admin Department, and $16,655 less than the Operations Department

Operations
$76,787 Avg. total comp.
+$17k
Customer Support
$60,132 Avg. total comp.
Admin
$57,040 Avg. total comp.
-$3k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to ID.me reported making $85,760, while the average male Senior Customer Service Manager at similar sized companies reported making $89,842.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Senior Customer Service Manager at companies similar size to ID.me reported making $150,000, while the average African American/Black Senior Customer Service Manager at similar sized companies reported making $65,039.

How Senior Customer Service Managers at ID.me Rate Their Compensation

The majority of Senior Customer Service Managers at ID.me believe they're compensated fairly. 50% of Senior Customer Service Managers at ID.me say they receive annual bonuses, and the vast majority (79%) are satisfied with their benefits. See more compensation ratings at ID.me

Do you believe you're paid fairly?
74% Yes
74
Does your company give annual bonuses?
50% Yes
50
Are you satisfied with your Benefits?
79% Yes
79

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