ID.me Technical Support Salaries in Baltimore, MD | Comparably
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ID.me Claimed Company
ID.me simplifies how individuals prove and share their identity online. The ID.me secure digital identity network has over 98 million members, as well as partnerships with 30 states, 10 federal agencies, and over 500 name brand retailers. The company provides identity proofing, authentication and community verification for organizations across sectors. The company's technology meets the federal standards for consumer authentication and is approved as a NIST 800-63-3 IAL2 / AAL2 conformant credential service provider by the Kantara Initiative. ID.me's Identity Gateway also has a Federal Risk and Authorization Management Program (FedRAMP) Moderate Authority to Operate (ATO). ID.me is the only provider with video chat and is committed to "No Identity Left Behind" to enable all people to have a secure digital identity. read more
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ID.me Technical Support Salaries in Baltimore, MD

The average ID.me Technical Support in Baltimore, MD earns an estimated $66,184 annually, which includes an estimated base salary of $61,684 with a $4,500 bonus. ID.me's Technical Support compensation is $6,362 more than the US average for a Technical Support. Technical Support salaries at ID.me in Baltimore, MD can range from $57,000 - $73,000.

In Baltimore, MD, The Customer Support Department at ID.me earns $10,970 more on average than the Operations Department.

Last updated 2 months ago.

$22k
$33k
$44k
$55k
$101k
$149k
$192k
$66,184
Average Compensation
$61,684
avg. base
$4,500
avg. bonus

Technical Support Salaries at ID.me

In Baltimore, MD, Technical Supports earn $2,229 more than Technical Supports, and $15,388 less than Customer Service Managers.

Customer Service Manager
$82k*
Technical Support
$64k*
CS Rep
$59k*
* estimated salary

Compensation at ID.me by Department

In Baltimore, MD, The Customer Support Department averages $10,970 more than the Operations Department, and $1,119 less than the Business Development Department

Business Development
$75,504 Avg. total comp.
+$1k
Customer Support
$74,385 Avg. total comp.
Operations
$63,415 Avg. total comp.
-$11k

Technical Support Compensation by Gender (All Companies)

The average female Technical Support at companies similar size to ID.me reported making $64,530, while the average male Technical Support at similar sized companies reported making $71,820.

Technical Support Compensation by Ethnicity (All Companies)

The average Asian or Pacific Islander Technical Support at companies similar size to ID.me reported making $82,174, while the average African American/Black Technical Support at similar sized companies reported making $56,235.

How Technical Supports at ID.me Rate Their Compensation

The majority of Technical Supports at ID.me believe they're compensated fairly. 50% of Technical Supports at ID.me say they receive annual bonuses, and the vast majority (79%) are satisfied with their benefits. See more compensation ratings at ID.me

Do you believe you're paid fairly?
74% Yes
74
Does your company give annual bonuses?
50% Yes
50
Are you satisfied with your Benefits?
79% Yes
79

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