IKEA Competitors | Comparably
IKEA Claimed Company
IKEA is a Scandinavian chain selling ready-to-assemble furniture, plus housewares, in a warehouse-like space. read more
EMPLOYEE
PARTICIPANTS
744
TOTAL
RATINGS
5033
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IKEA Competitors

IKEA competitors include Amazon, Wayfair, Target and Pier 1 Imports. IKEA ranks 2nd in Employee Net Promoter Score on Comparably vs its competitors. See below how IKEA compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
2nd
Gender Rank
5th
Diversity Rank
3rd
Product Quality
3rd
NPS Rank
3rd
Pricing Rank
3rd
Customer Service
3rd

See IKEA Culture vs Competitors:

IKEA Competitors
RankCompanyScore
1Amazon73
2Wayfair71
3IKEA69
4Target67
5Pier 1 Imports66

IKEA Competitors at a Glance

Product Quality Score Comparison

IKEA Ranks 3rd in Product Quality Score

1396 Customers rate IKEA's Product Quality Score a 3.6/5, which ranks it 3rd against its competitors, below Target.

  1. 1st
    Amazon
    4.2 / 5
  2. 2nd
    Target
    4.1 / 5
  3. 3rd
    IKEA
    3.6 / 5
  4. 4th
    Pier 1 Imports
    3.5 / 5
  5. 5th
    Wayfair
    1.9 / 5
Product Quality Score Comparison
RankCompany Score
1Amazon85
2Target82
3IKEA72
4Pier 1 Imports70
5Wayfair39
NPS Comparison

IKEA Ranks 3rd in Net Promoter Score

1787 Customers rate IKEA's Net Promoter Score a 22, which ranks it 3rd against its competitors, below Target. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend IKEA to a friend?”.

  1. 1st
    Amazon
    49
  2. 2nd
    Target
    36
  3. 3rd
    IKEA
    22
  4. 4th
    Pier 1 Imports
    6
  5. 5th
    Wayfair
    -51
NPS Comparison
RankCompany Score
1Amazon49
2Target36
3IKEA22
4Pier 1 Imports6
5Wayfair-51
Pricing Score Comparison

IKEA Ranks 3rd in Pricing Score

1302 Customers rate IKEA's Pricing Score a 3.6/5, which ranks it 3rd against its competitors, below Target.

  1. 1st
    Amazon
    4.1 / 5
  2. 2nd
    Target
    3.8 / 5
  3. 3rd
    IKEA
    3.6 / 5
  4. 4th
    Pier 1 Imports
    3.1 / 5
  5. 5th
    Wayfair
    1.7 / 5
Pricing Score Comparison
RankCompany Score
1Amazon82
2Target77
3IKEA72
4Pier 1 Imports63
5Wayfair35
Customer Service Comparison

IKEA Ranks 3rd in Customer Service

1237 Customers rate IKEA's Customer Service a 3.5/5, which ranks it 3rd against its competitors, below Target.

  1. 1st
    Amazon
    4.2 / 5
  2. 2nd
    Target
    4 / 5
  3. 3rd
    IKEA
    3.5 / 5
  4. 4th
    Pier 1 Imports
    3.4 / 5
  5. 5th
    Wayfair
    1.7 / 5
Customer Service Comparison
RankCompany Score
1Amazon84
2Target80
3IKEA70
4Pier 1 Imports69
5Wayfair35
Overall Culture Score Comparison

IKEA Ranks 3rd in Overall Culture Score

744 Employees rate IKEA's Overall Culture a 69/100, which ranks it 3rd against its competitors, below Wayfair. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Amazon
    73 / 100
  2. 2nd
    Wayfair
    71 / 100
  3. 3rd
    IKEA
    69 / 100
  4. 4th
    Target
    67 / 100
  5. 5th
    Pier 1 Imports
    66 / 100
Overall Culture Score Comparison
RankCompany Score
1Amazon73
2Wayfair71
3IKEA69
4Target67
5Pier 1 Imports66
eNPS Comparison

IKEA Ranks 2nd in Employee Net Promoter Score

551 Employees rate IKEA's Employee Net Promoter Score a 7, which ranks it 2nd against its competitors, below Amazon. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at IKEA to a friend?”.

  1. 1st
    Amazon
    12
  2. 2nd
    IKEA
    7
  3. 3rd
    Wayfair
    -8
  4. 4th
    Target
    -9
  5. 5th
    Pier 1 Imports
    -25
eNPS Comparison
RankCompany eNPS
1Amazon12
2IKEA7
3Wayfair-8
4Target-9
5Pier 1 Imports-25
Gender Score Comparison

IKEA Ranks 5th in Gender Score

43 Employees rate IKEA's Gender Score a 69/100, which ranks it 5th against its competitors, below Target. The Gender Score tracks how positively women rate their experience at IKEA.

  1. 1st
    Amazon
    74 / 100
  2. 2nd
    Wayfair
    72 / 100
  3. 3rd
    Pier 1 Imports
    71 / 100
  4. 4th
    Target
    70 / 100
  5. 5th
    IKEA
    69 / 100
Gender Score Comparison
RankCompany Score
1Amazon74
2Wayfair72
3Pier 1 Imports71
4Target70
5IKEA69
Diversity Score Comparison

IKEA Ranks 3rd in Diversity Score

38 Employees rate IKEA's Diversity Score a 73/100, which ranks it 3rd against its competitors, below Amazon. The Diversity Score tracks how positively diverse employees rate their experience at IKEA.

  1. 1st
    Pier 1 Imports
    75 / 100
  2. 2nd
    Amazon
    73 / 100
  3. 3rd
    IKEA
    73 / 100
  4. 4th
    Wayfair
    70 / 100
  5. 5th
    Target
    68 / 100
Diversity Score Comparison
RankCompany Score
1Pier 1 Imports75
2Amazon73
3IKEA73
4Wayfair70
5Target68
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